Hôtel près de Centre commercial Mall St. Matthews (Louisville)

« Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you! »

« The front desk person was not friendly, and not helpful. We had a dinner that was suppose to be deliver »

« yes »

« As soon as we walked in we could smell it was clean. The room was a lot larger than expected so that was a plus! Would definitely stay here again! »

« Conforme à mes attentes, seul bémol, je suis resté 9 jours et pas eu de ménage de fait »

« Clean and friendly staff! »

« Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver! »

« Very clean room and comfortable. Breakfast bar was good. »

« Everything was great »

« Easy check in. Very clean room »

« Parking was great breakfast grear »

« Staff excellent amenities quite nice and useful . »

« I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...

« Menú del desayuno fresco y variado por el precio. »

« Courtois Confortable »

« DO NOT BOOK A STAY HERE!!!!! I called on Sunday night to ask about a deposit and they said there wasnt one, get there Monday to check in and they say there's a deposit the policy went into effect that day. So we went and did some Uber deliveries and Walmart deliveries to make the money pull back up at 930 before check in cut off time and get told that they have no rooms and they sold out even tho I had already paid for the room! Didn't even bother to try and find us a different hotel. Absolutely...