Hôtel près de Centre commercial High Street Phoenix Mall (Mumbai)

« One of the best hotel I have been in Mumbai »

« Chambre et installations excellentes. Service exceptionnel et personnalisé. »

« Scrumptiously clean room. Very knowledgeable and helpful staff. Perfect air conditioning. Very family friendly, and plenty of shops nearby. I highly recommend Hotel Heritage for my family and friends. Edward from Ohio »

« Le staff n'est pas très agréable et parle mal anglais, le quartier est inintéressant et loin de tout, mais les chambres sont très propres et Internet marchait bien. »

« Staff where great and the property was been repainted which made it look a lot fresher »

« Très bon accueil. Chambre propre »

« good »

« Room was average »

« no »

« The property wasn't even close to what is shown in the picture. The room allocated was a super congested room seperated with some ply wood »

« Stayed there with family and kids. We were not expecting much from this hotel as we were only there to sleep... Sheets were stained, beds are OK if you are 4ft tall. The main problem for us was with the frontdesk staff blasting music over their phone speaker until 3:30 AM, we had to politely ask them if they could use their earphones at least 6 times but they did not seem to see the problem....anyhow if you are looking for a hotel to stay in this area the comfort inn is slightly more expensive...

« This Hotel does not honour the booking done through Hotels.com. In my case it was a confirmed booking and they simply refused that they didn’t have any such booking. I was appalled. I have sent the details to Hotels.com also. »

« I had an extremely disappointing experience with my recent booking. After securing the property, I called the provided number to confirm my reservation, only to be met with confusion from the person on the line, who claimed to have no knowledge of Hotels.com. Despite sending my confirmation, I had to repeatedly follow up for a response, only to be informed that my originally booked unit was unavailable. They offered a supposedly 'similar' unit instead. Upon arrival, the cleanliness of the unit...