Hotels in de buurt van Alandalus Mall (Jeddah)

'One of the staff was very rude'

'Hotel heeft een goede locatie, maar personeel is ondermaats. Receptie spreekt geen Engels, je kan maar 1 extra kussen krijgen tweede moer extra voor betaald worden. Na veel aandringen wordt pas de kamer schoongemaakt, na veel aandringen krijg je schone baddoeken. Jammer dat de service zo slecht was doordat de receptie geen Engels sprak en je dus niet begreep. Ligging van het hotel is wel ok. '

'The hotel was fine, but definitely not worth the price I paid (even more than what I paid for a 5 star sea view room right at the beach in Dubai). Breakfast was great and all the staff members were friendly. The only thing I hated were the small windows in the room (made the room very dark).'

'Calm and cool hotel '

'Prima prijs kwaliteit'

'Utmerket'

'Keep up the good work! '

'Fantastisch '

'Booked 2 family suites. They gave us one and we had to tell them to give us the suite we booked and changed rooms. Then we got to the rooms and no towels. Asked for 6 towels since there were 3 people staying in each room, and they only gave us 2 towels saying that they didn’t have enough so we had to share. There were stains on the bedsheets and floor. No shower curtains so water dripped everywhere'

'I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.'

'The hotel room was spacious with minimal furniture yet comfortable and clean. Food choice for breakfast will suit more dinner rather than breakfast, but both the quality and quantity was satisfactory. Will recommend use ceramic coffee cups rather than paper ones.'

'The staff is great, kind and very helpful.'