Vacances de Cascade

Hotel moderne et propre avec tous les équipements dans la chambre tel que four, machine a laver laveuse et sécheuse, produit de vaisselle, sel, poivre, produit entretien lessive... très pratique,un vrai petit studio. Il ne manquerai plus qu'il y ai un petit déjeuner gratuit inclus et se serait la perfection.

Room was clean. Parking was amazing. Very friendly!

It was difficult to regulate room temperatures, there were not enough towels, the sheets felt like sandpaper, the exercise room had no cooling fans for cardio machines, the pool is way too small for such a large hotel. The staff was very helpful and friendly, particularly the Hispanic and Phillipino staff members. It would be very nice to have a continental breakfast area. The hotel was extremely clean and beautiful!

Nous avions réservé un appartement déjà plutôt pas mal au départ, or nous avons été surclassé dans un appartement de 300m2. La résidence est magnifique et très haut de gamme, l’accueuil absolument courtois et tout est fait pour vous servir.

We really enjoyed our stay overall! Having access to the pool and hot tubs until 11:00 PM was a huge plus, and the extra family activities, like the complimentary s'mores by the fire, made our trip even more enjoyable. There were a couple of things that could be improved. First, the bed sizes didn't seem to match the room descriptions. The "king" bed felt much smaller than expected, and the room advertised as having "two queen beds" appeared to have full-size beds instead. My biggest concern, however, was the vacation club/timeshare presentation. After checking in, we were introduced to someone who presented themselves as a travel guide offering discount passes and future travel rewards. It quickly turned into a sales pitch, and we felt pressured to schedule a meeting. We canceled the appointment the next day after realizing what it actually involved. Unfortunately, that wasn't the end of it. We were approached at our hotel room door and encouraged multiple times to reconsider. One representative even told us it would help pay for his college tuition if we attended the meeting. While I understand everyone has a job to do, it made us feel uncomfortable and cornered. The presentation was initially framed as receiving travel credits, rather than clearly explaining it was related to a timeshare-style sales presentation. We booked this vacation to relax and spend quality time together during a difficult season for our family. Being approached and pressured took away that feel