Hotels met airconditioning in Cartagena

'Excellent location, beautiful property, and affordable. Would like to come back but management communication tools must be used more effectively. Poor communication with reception caused duress and stress during our travel delay, as there was no way to determine if they could hold our room if we checked in late or a day later. I contacted them four times through the Expedia app weeks and days before arriving, and they did not respond at all. Three phone calls to reception went unreturned,...