Hotels in de buurt van Carnival of Illusion (Phoenix)

'Expect resort fees to be added'

'Modern comfortabel hotel'

'The hotel property is very well maintained and cleaned, I don't think I saw anything that was out of line. The staff, especially, were very helpful even when I didn't need them to be. One staff member would check-in with me daily to see if I was okay and if I needed anything, I've never had a hotel do that before. Overall, the hotel was very accommodating and well worth the price for all that was offered.'

'Everything was great!'

'Een zeer verzorgd hotel met ruime kamers en het nodige comfort. Vriendelijk personeel!'

'Had a great stay! Excellent communication from host about check-in process. Our delayed flight required an 2am arrival and we had no problems with our host being very flexible and communication was great even at 2am. Easy to find, easy parking, very clean, bed was comfortable! We decided to extend an extra day and it was easy to communicate with host who was always very quick to respond. Highly recommended!'

'Everything was wonderful '

'Mijn kamer zou maar 1 x per 2 weken worden schoongemaakt, na 15 dagen ben ik gaan vragen wanneer ze van plan zijn om mijn kamer schoon te maken. Het antwoord was we hebben te weinig personeel, we moeten eerst de kamers welke leeg komen schoon maken, daar was ik zeer gepikeerd over. Ik betaal voor een kamer inclusief service, schoonmaken hoort daar ook bij. Totaal beoordeling van mij is dan ook middelmatig.'

'Absolutely enjoyed our stay, we are planning an annual trip to this resort. The on-site restaurant Hearth 61 was amazing, every meal we ate was phenomenal. The staff cleaned our rooms every day, the pool was clean and well maintained. The mountain views were fabulous.'

'Bed bugs'

'The only thing keeping this resort a 5 star was the bugs that kept coming into the room. Would definitely come back and would recommend.'

'The restaurants on the property are top notch. Also, the staff is exceptionally knowledgeable and friendly.'

'They didn't clean our room , we called to asking just for towels. it took three calls over the next 2 hours and a visit to front desk to finally get the towels. The air conditioning was stuck on 65 degrees when tried raise the temp the heat would kick on. Keep in mind it was a over 100 degrees and we had to leave the temp off. We were scheduled to stay another night but we were so angry we left. We think we should be entitled to a refund.'

'Great big rooms'