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Beoordelingen van Crown and Mitre Hotel

3 out of 5
Crown and Mitre Hotel
4 English Street, Carlisle, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 424 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 381 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1004 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the laidback waiter, he was funny and hospital.
1 nacht verbleven in april 2019

8/10 – Goed

Ronald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Although I only stayed here for one night I will definitely be back. It left quite an impression and is just the right side of posh and very reasonable in terms of price per night, with free access to the pool. We had a twin room on the front of the hotel's main building overlooking the main shopping drag in Carlisle, and although it was a Monday night we expected it to still be slightly noisy, however, we didn't hear a peep the entire night. It was perfectly quiet outside and in the hotel except for a few guests the following morning banging doors which is of no fault of the hotel itself. The internet was surprisingly quick for it being complimentary - a massive improvement on the internet at premier inn. My only real complaint was that the usb slot to charge items on the bedside table did not work, therefore, I had to plug the item in way across the room at a plug that worked. This didn't really matter at that time, however, I watch shows and read on my tablet in bed and if it had had a low battery and needed charging I would've been very annoyed that I wouldn't be able to charge it as I lay in bed. We enjoyed sitting in the lounge downstairs so much that we spent most of the following day there drinking pots of tea from the cafe after checking out and before heading home. Peaceful, clean and ideal location for anyone staying in Carlisle. If you don't mind foregoing modern furnishings then give this hotel a go. It will be my first choice whenever I stay in Carlisle.
1 nacht verbleven in mei 2024

8/10 – Goed

Trevor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building in the centre of town. Clean and comfortable but a little dated. Vehicle access was rather difficult due to the town’s roads.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Revamped room was very nice. Shower was excellent. All the staff were very friendly and helpful. Comfortable bed. Great location, walkable from the train station.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Ian

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We were the only diners the evening we stayed Hotel & facilities are good but did not like Carlisle town centre
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a pleasure to stay at the Crown and Mitre,such a beautiful old hotel and very well placed for all the attractions.The staff were very helpful and welcoming
3 nachten verbleven in mei 2024

6/10 – Redelijk

Karen

Reisde met familie
Negatief: Voorzieningen
We were looking forward to our stay at the George because of reviews and it's proximity to the Wall trail. Unfortunately, we were disappointed with the actual condition of the rooms and the staff were less than friendly. There is no elevator so make sure your bag is not too heavy to haul up a couple of.flights. we spent the first few minutes in our room mashing flying insects of the mosquito variety. The pool was recently opened and yet the mold on the tiles and algae on the roof hadn't been cleaned off yet. Also, breakfast may or may not be included in the rate.no one mentioned this on check in so we asked one of the staff when we saw the buffet. Food was bland. They had a large.party coming I so we were told we had to hurry and order our dinner before the group arrived. We were done well before anyone else showed up. All in all it's cheap and you get what you pay for.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Janette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Clive

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Interesting building well preserved
1 nacht verbleven in april 2024

10/10 – Uitstekend

Doug

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Scenic hotel, but deteriorating neighborhood. Parking is somewhat inconvenient
1 nacht verbleven in april 2024

8/10 – Goed

j

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Faye

Reisde met huisdieren, Reisde met familie
Does need some updating but appreciate it is a very old property Our room has been updated and was nice Parking on site a bonus Staff very helpful
1 nacht verbleven in april 2024

8/10 – Goed

Kristeen

2 nachten verbleven in april 2024

8/10 – Goed

Roddy

Positief: Netheid
Building and decor are a bit tired. Staff were great and welcoming. Bed was comfortable. Only real downside was very noisy plumbing, every time some flushed or ran a tap the pipes made quite a lot of noise for quite sometime. This was not really a huge problem until neighbouring rooms decided to have a shower etc at 6am
1 nacht verbleven in april 2024

6/10 – Redelijk

Carole

Reisde met huisdieren
Positief: Netheid
Property was very tired and some areas are in disrepair. Although there are lifts to each floor there are rooms at half floor level which still involves negotiating 2 sets of stairs. Assistance with bags started at reception and ended at reception this still leaves you to negotiate a very bumpy ramp or stairs to get to the car park in my case this took 3 trips backwards and forwards. It took 6 phone calls with different members of staff with me eventually having to take my phone down to show the staff my bank account before they believed I had made a second successful attempt at payment as first was declined requesting I inserted my card. During the first call I was told my card had been declined and was asked if I wished the bill to be put on my room, I explained what had happened and the was "do you wish this amount added to your room bill as your card was declined." Not great for customer relations. The person who made the mistake was very apologetic but this was too little too late. I will certainly not return.
1 nacht verbleven in april 2024

8/10 – Goed

John

Reisde met een groep
Positief: Personeel en service, voorzieningen
Very Good Location.
2 nachten verbleven in april 2024

4/10 – Matig

Colleen

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The public foyer and dining are beautiful, however we were directed out the back of the hotel, across the carport and into a back building of very tired and rundown rooms. The carpet was so frayed it was a safety issue waiting to happen, the lifts don’t work and the rooms’ walls are paper thin. The hotel pool was tired and uninviting with a complicated electric key and sign in process. As was the breakfast process. We will not be returning to this hotel.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room/bathroom although traditional in decor had everything you could need. Good breakfast warm plates Unfortunately carpark was full so had to pay at one next door
1 nacht verbleven in april 2024

6/10 – Redelijk

Kirsty

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We were in the annexe! Had to go outside the Hotel to get to your room! It was very outdated & the lifts didn’t work! We weren’t told where to go, just told we had to go outside into the car park to get to our room! No lifts working!
1 nacht verbleven in april 2024

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Glen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Joanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel clean rooms and so warm on a cold night after the races. Staff friendly and helpful booked a return visit..
1 nacht verbleven in maart 2024

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The hotel has much history and its grandeur can still be seen. The room was clean, although the furniture and decor were dated, it added to the character. The staff were very good and overall we enjoyed our stay.
1 nacht verbleven in maart 2024

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff are excellent and couldn't have done more to help. Professional but light hearted.
1 nacht verbleven in maart 2024

8/10 – Goed

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was lovely room in a good hotel centrally located.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and staff were brilliant
1 nacht verbleven in maart 2024

8/10 – Goed

Hannah mary

Reisde met familie
Staff very friendly. Helped me in with my luggage,I didn’t want a room in the annexe even though the hotel was very busy they got me a room in the hotel which was lovely .my daughter and I had a lovely weekend and we will be returning in the summer. Regards Mrs mcnicholas
2 nachten verbleven in maart 2024

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This feels like a hotel from an age when things were smart and glamorous and this hotel retains that with great service, spotless rooms and is incredibly convenient. I was here on business and booked an extra night and will bring my wife back to enjoy the hotel and the surrounding area as soon as I can.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Anthony

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were given the wrong tyoe room and no hot water. We have requested a refund ftom you plrade as this was a disgraceful hitel example...
1 nacht verbleven in maart 2024

4/10 – Matig

Gerard

2 nachten verbleven in maart 2024

8/10 – Goed

Thomas

1 nacht verbleven in februari 2024

10/10 – Uitstekend

MISS W I

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend break for two.
Was a pleasant stay. Staff friendly. Breakfast lovely. Very close to amenities .
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jason

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

6/10 – Redelijk

Rich

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to find right in the city centre
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great central hotel with parking included. Reasonably priced
1 nacht verbleven in februari 2024

10/10 – Uitstekend

margaret

1 nacht verbleven in februari 2024

6/10 – Redelijk

Ross

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for
The main problem i found was the Parking not enough for the size of Hotel . Manger was ok i had to park my car on the road and get up early
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Chao Jin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

8/10 – Goed

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Hotel
1 nacht verbleven in januari 2024

8/10 – Goed

J

Positief: Netheid, personeel en service en comfort kamer
Nice weekend.
Stay was fine but had to move room due to door banging from early morning due to staff moving about. Once in new room stay was much better. Dont stay in rooms 203, 204 or 205 unless want wakenef at 0600 ...
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Geoffrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, enjoyed my swim
1 nacht verbleven in januari 2024

8/10 – Goed

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Great hotel rubbish wifi
1 nacht verbleven in januari 2024

8/10 – Goed

Mrs Wendy A

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Robin

Positief: Voorzieningen
Lovely hotel
1 nacht verbleven in januari 2024

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Alistair

1 nacht verbleven in januari 2024

10/10 – Uitstekend

LEIGH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely …..
Lovely Edwardian hotel ……lovely and warm on the coldest night of the year Everyone was exceptionally friends and efficient Highly recommend
1 nacht verbleven in januari 2024