4/10 Médiocre
Trisha M.
5 juin 2024
Les points forts : Propreté
Not very accommodating
The beds were comfortable and the kitchen did have decent pans and that sort of thing, however, we didn't find out until the day before we checked in that there was a very long set of instructions just to get in the building. Unfortunately those instructions didn't work and we were getting in late at night. I couldn't reach the owner until I left a voicemail saying I was going to contact vrbo, then he called us right away and told us what to do. We had to have a fob to use the elevator and the parking garage and you only get ONE fob. If we had known this we never would have booked this place. If my husband and I went to the 6th floor gym, which was very nice, we had to fob to get to 6th floor and to get into the workout room. Then you have to fob to get back to elevator and fob to get to your floor. My husband works out for one hour and I work out for 30 minutes, and that was only one of the fob challenges. I contacted the owner to see if we could get another fob because we were there for three weeks for business and it really didn't work to only have one. The owner said he thought the person that cleaned probably had an extra one we could use and he would let me know later that day. I never heard from him again, even though I followed up a few days later with a text message. The grill was so dirty it smoked and left sooty residue on the food. The washer didn't always rinse and spin and the last full day we were there it wasn't spinning at all. I let them know but no response
Trisha M.
Séjour de 23 nuits en mai 2024