Hôtel près de Caboose Park (Waterloo)

« We had reservations with this hotel for 2 months and when we arrived were told that due to a staff cleaning mishap they did not have a room for us. We travelled from Virginia to Nebraska feeling confident that when we arrived around 10pm our room would ready waiting for us. It seems having a reservation does not mean what it used to. We called earlier in the evening to ask if there was a time we needed to check in and were told no certain time but the rooms were filling fast. We told the clerk...

« Excellent experience overall. Arrived late at night and the gentleman that greeted us was fantastic. Room was very clean and stocked with amenities. Breakfast bar was fresh with a variety of eats. First time at Home2Suites and will not be the last at Omaha West. »

« Overall it was a nice hotel but we got in super late & housekeeping was knocking at our door at 8:30am. »

« Staff »

« The hotel was under construction for renovations, which was not conveyed to us at any point until we arrived to check in. The building was dusty and made breathing difficult. There were also several construction workers smoking right at the main entrance at any given time. The gym was closed for renovations. The hotel itself was torn apart, unpainted, and the incessant noise from construction went until about 9 pm every day. The stay was completely unacceptable. »

« Getting pretty rundown. Dirty hall carpets. Bed was very uncomfortable. Swimming pool was not working. »

« The space was great, and everything was as advertised. »

« Outdated, beds ok »

« Needs a little more attention to the cleaning and the breakfast area too. Milk dispenser was broken and visible mold could be seen on the spouts. Shower head needed mineral excess cleaned and no body soap in dispenser. »

« Propre , mais manque de personnel qualifiés .......... »