Hotels in de buurt van Custom House (Greenock)

'This hotel is really run down. Needs a coat of paint & major overhaul. Nothing looked like the pictures. The location is great & the front desk staff are wonderful. So, at least it has that going for it. Breakfast quality was disappointing. Some random buzzer was being tested the 1st morning & woke our young grandkids up. No warning on the buzzer at all. '

'I just wanted a simple hotel to come back to after driving all day. No remote for tv, forgot to ask in the morning before leaving for my day trip. Got in late, managed to get Tv on and on a channel, but next night there was a Samsung update message that required the remote. then went for a shower…nearly got severe burns from the tankless water heater as it doesn’t seem to work properly (hot is cold, and apparently cold is hot and extremely dangerously hot. Nowhere to escape to as the shower is...

'I can't say enough about the Sugar Boat....check in, personnel, food.. all incredible. The location is perfect..right in the middle of a pedestrian square. Every single interaction we had with the staff couldn't have been more positive. Wonderful experience!'

'Prima hotel'

'There was no restaurant as advertised on website and on hotel notice board. Room very tatty decor. Heater in bathroom and bedroom didn’t work. Window cracked and others filthy. There was also an 18 birthday party below our room with noisy music going on to 1.00am. No way is this a 4 star hotel. Also info given to us about nearby eating places was incorrect. We complained to managress who in fairness was very apologetic and refunded our stay.'

'The hosts were very friendly. Room was lovely. Would recommend x'

'Super goed dat er een basic ontbijt is waar je één extra gerecht (toast, pancakes, waffles, toasties of scrambled tofu) kon krijgen. Ieder extra bestelling kost 1 pond per persoon extra. Op die manier eet je bewust en heeft het hotel minder voedselverspilling. '

'We hadden een goedkopere kamer geboekt. Dan zijn m'n verwachtingen heus niet hoog. Maar tapijt in de badkamer sloeg wel alles. Dat is extreem onhygiënisch. Ook was de staat achterstallig, dat het behang van alle kanten los hing en het matras al 20 jaar geleden vervangen had moeten worden. Je lag direct op de veringen die inmiddels ook hun eigen vorm hadden gekregen.'

'Heerlijk hotel, ruime kamers, goede voorzieningen, zeer vriendelijke en behulpzame mensen, en een fantastisch uitzicht vanuit het restaurant '

'Lovely stay, tasty breakfast. Beautiful spot with amazing views. Staff very attentive and professional. Big shout out to Kenny who went out of his way to make sure our wine was waiting for us. 😋'

'Lovely hotel and beautiful views'

'Nice rooms, very nice surroundings. But it’s a pity they turned this lovely house into a very expensive Center Parcs. You smell the pool already when entering the lobby. All the new extensions you do not see on the pictures on the website. . Service often is quite bad & chaotic.'