Beste Manuela,Bedankt voor uw feedback.Het doet ons enorm veel plezier dat de service aan jullie wensen voldeed. We noteren ook jullie feedback wat betreft de hygiëne, onze oprechte excuses daarvoor. Dat is zeker niet onze standaard en we zullen dit dan ook meteen nagaan.Met vriendelijke groeten,

Beste Jannick,Bedankt voor deze positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met vriendelijke groet,Team Juliana Brussels

Beste Nancy, Bedankt voor uw positieve review. Het doet ons heel veel plezier dat alles naar wens was en we kijken er alvast naar uit u opnieuw te mogen verwelkomen. Met vriendelijke groeten, Jasper

Beste Stephanie, Hartelijk bedankt voor uw mooie review. Wij zijn erg blij te horen dat u onze kamer fantastisch vindt. Hopelijk mogen wij u snel nogmaals verwelkomen in Brussel. Met vriendelijke groet,

Dear Josephine,Thank you for taking the time to share your experience.We are delighted that you had a great stay with us, and we are pleased to hear that you appreciated our hotel's design concept.Furthermore, your kind words about our team are much appreciated.We look forward to welcoming you back on future visits. Kindest regards,Team Juliana Brussels

Cher Eric,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis que vous ayez apprécié votre séjour, notamment l'emplacement, le service attentionné et le confort des chambres.Nous prenons note de vos commentaires sur la salle de musculation et nous nous efforcerons de nous améliorer à l'avenir.Au plaisir de vous recevoir à nouveau,Team Juliana Brussels

Dear Lance,We thank you for this kind review.We're delighted to hear that Gregory provided outstanding concierge service and that our breakfast offerings met all your needs. It's wonderful to know the comfort and cleanliness of our rooms added to your stay, along with our unique collection that caught your interest. We pride ourselves on the attention to detail and the selection of art throughout our hotel, which complements the overall guest experience.We look forward to welcoming you again soon,Best regards,Team Juliana Brussels

Dear João Vítor,Thank you for letting us know that you enjoyed your stay.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We hope to welcome you back.Best wishes,Team Juliana Brussels

Dear Guest,We are grateful to you for taking the time to review your experience.We're delighted to hear that you found our property beautifully designed and appreciated the bathrooms and housekeeping service. It's a pleasure to know that our dedication to detail resonated with you. Regarding your dining experience at our restaurant, we're glad you enjoyed the main fish dish and thank you for your feedback on the service timing and the dishes' seasoning, which we will carefully consider. We're concerned, however, to hear about your experience during the check-in process. While we stand by our staff's professionalism and commitment, we understand that the situation you described with the payment discrepancy was less than satisfactory. Please rest assured that we continuously strive to ensure smooth and pleasant interactions for all our guests and will address your feedback internally.We hope to have the opportunity to welcome you back in the future. Sincerely,

Cher James,Merci pour cette belle appréciation.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Team Juliana Brussels

Dear Magnus,Thank you for sharing your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again soon.Best wishes,Team Juliana Brussels

Kära Marlene, tack för att ni recenserade er vistelse hos oss.Det är så glädjande att få läsa era positiva kommentarer! Vi är glada att ni trivts och önskar er varmt välkommen åter.Med vänliga hälsningar,Team Juliana Brussels

Dear Alykhan, thank you for sharing your experience at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Team Juliana Brussels

Chère Charlotte,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis de lire que vous avez apprécié notre décoration chic et l'emplacement idéal pour explorer le centre-ville à pied. Il est également agréable de savoir que notre service voiturier et la recharge gratuite de votre voiture électrique ont contribué à rendre votre séjour encore plus confortable. Nous sommes heureux que vous ayez trouvé la suite premium spacieuse, la literie très confortable et la salle de bain magnifique.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles.Au plaisir de vous revoir parmi nous,Team Juliana Brussels

Dear Guest,Thank you for sharing such positive feedback following your stay with us.We are delighted to hear that you found our hotel to be a small luxury and comfortable place to stay. Our team takes pride in providing exceptional service, and we appreciate your kind words about their efforts.We apologize for any inconvenience caused by the lack of a welcoming gift in your room. We value your feedback and will take it into consideration for future improvements. Regarding the absence of a trash bin and small table in your room, we apologize for the oversight and will address this with our housekeeping team. We are glad that you enjoyed our central location and the shopping opportunities nearby.We look forward to seeing you again in the future. Best wishes,Team Juliana Brussels

Chère Linda,Merci d'avoir pris le temps pour ce retour positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous revoir.Bien cordialement,Team Juliana Brussels

Dear Benaz,Thank you for taking the time to share your positive feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future. Best wishes,Team Juliana Brussels

Dear Rosa,Thank you for sharing your review.We are delighted to hear that you enjoyed the quiet location, convenient proximity to attractions, friendly team, and good breakfast. Our team takes pride in providing exceptional service and ensuring our guests have a comfortable stay.We apologize for the inconvenience caused by the bags and trays in the hallway. We have addressed this issue with our housekeeping team to ensure that such situations are promptly taken care of in the future. Your feedback is valuable to us, and we appreciate your understanding.We hope that you will return on a future occasion.Kind regards,

Dear SalimWe are thrilled to see that your had an amazing stay and hope to see you again in the nearby future.Best regards,

Dear Mishaal,Thank you for taking the time to share your experience at our hotel.We are pleased to hear that you enjoyed your stay with us overall and to know that you appreciated the high level of service from our dedicated team.We continuously strive to improve our facilities and services to ensure a comfortable stay for our guests, so we apologise for the inconvenience you experienced with the showerhead. Our maintenance team has been informed about the issue, and we will make sure it is addressed promptly.As for the room service, we appreciate your feedback and have noted it for future reference.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Team Juliana Brussels

Dear Pauline,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing impeccable service and attention to every detail, so it is wonderful to know that this was reflected in your visit.We look forward to welcoming you back to our hotel in the future.Kind regards,Team Juliana Brussels

Kære gæst,tak for din anmeldelse og de positive kommentarer om vores hotel.Vi er glade for at høre, at du nød vores beliggenhed og serviceminded personale. Vi bestræber os på at levere en fantastisk oplevelse for alle vores gæster, og det er dejligt at høre, at vi levede op til dine forventninger.Vi beklager, at du fandt dit Premium-værelse for lille og at rengøringen ikke var helt op til standard. Vi vil tage dine kommentarer til efterretning og arbejde på at forbedre disse områder. Vores værelser varierer i størrelse, og vi vil gerne anbefale en af vores større værelser eller suiter til din næste ophold for at sikre en endnu bedre oplevelse.Vi håber at byde dig velkommen tilbage på vores hotel i fremtiden. Med venlig hilsen,

Dear Tim,Thank you for this review of your time at our hotel.We are thrilled to hear that you appreciated our spectacular interior design and found our staff to be great. Our team takes pride in providing impeccable service and attention to detail, so your kind words are truly appreciated. We are delighted that you enjoyed your stay in our beautiful boutique hotel, which features unique and memorable rooms, each with its own cutting-edge design, colors, and artworks.We look forward to welcoming you back for another memorable stay in the heart of Brussels. Warm regards,

Dear Guest,Thank you for your review.We are delighted to read that you enjoyed so much of your time with us. Our team takes great pride in providing impeccable service and maintaining the condition of our hotel. It is truly rewarding to know that our efforts have contributed to your top-end experience.We look forward to welcoming you back for another memorable stay at our hotel. Kind regards,Team Juliana Brussels

Kära Cathrin,tack för att ni recenserade er vistelse hos oss.Det är så glädjande att få läsa er positiva kommentar. Vi är glada att ni trivts och önskar er varmt välkommen åter!På återseende!

Cher Patrick,Merci pour votre appréciation positive !Nous sommes enchantés de lire que vous avez apprécié le style contemporain de notre établissement, à l'architecture néoclassique et idéalement situé en plein centre-ville de Bruxelles.Merci d'avoir mis en avant le confort de votre chambre, la qualité de notre petit déjeuner, ainsi que l'accueil que vous avez reçu de la part de notre équipe, à qui nous transmettons votre compliment.Un point sera néanmoins fait avec le personnel du petit déjeuner.C'est un plaisir de savoir que vous avez pu profiter de notre piscine.Nous serions ravis de vous recevoir à nouveau. Bien cordialement,Team Juliana Brussels

Cher Stephane,Nous vous remercions pour votre agréable commentaire.Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,

Dear George,Thank you for reviewing your recent stay.We are pleased to hear that you appreciated our hotel's design concept.However, we truly value all feedback and are sorry that you were not entirely satisfied with the level of service delivered by our team. Rest assured that this feedback will be addressed with the relevant managers.We hope to welcome you back again soon.Best wishes,Team Juliana Brussels

Gentile Luigi,Grazie per averci fatto conoscere la sua opinione.Ci rincresce che abbia considerato eccessivo il costo della colazione. Prepariamo quotidianamente questo pasto utilizzando solo prodotti di prima scelta e mettendo a disposizione un'ampia selezione di piatti pensati per poter soddisfare al meglio le esigenze di ciascun ospite. Riteniamo, dunque, che il prezzo sia proporzionato alla qualità offerta. Terremo conto, inoltre, della sua considerazione per migliorare le informazioni riguardanti i costi di questo servizio in modo da evitare il ripetersi di spiacevoli malintesi.Speriamo di avere il piacere di accoglierla nuovamente come nostro gradito ospite. Le porgiamo i nostri cordiali saluti.Team Juliana Brussels

Dear Claude,Thank you very much for your kind review.We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We look forward to seeing you again soon.Best regards,Team Juliana Brussels

Dear Pamela,Thank you for sharing your review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We look forward to welcoming you again. Best regards,Team Juliana Brussels

Dear Mr Feiger,Many thanks for taking the time to share your short experience at our hotel.We take customer feedback seriously and are committed to making things right when a stay hasn’t been as expected. However, we feel that the aforementioned account is somewhat misleading and deserves detailed clarification.Our surprise started with your disapproval of our location, as the calm nature of our historic square is usually prized by our guests, despite being in the city centre, a few minutes away from Brussels’ majestic Grand Place. We are, therefore, well served with a taxi service, to and from our property. In addition, we would like to highlight that the square and the surrounding streets are free of any graffiti. Furthermore, following a thorough investigation into your complaint with every member of the team, we weren’t able to find any communication in regard to your pre-arrival request for an additional person in the room. Even though it is in our policy to only allow an extra bed in our Prestige room, this was something that we were ready to bypass in order to accommodate your request once in-house, finding a possible last-minute solution. Though we understand that the proposed replacement did not live up to your expectations, as those rooms were not designed for such use, our occupancy did not unfortunately allow for any further alternatives. Your subsequent decision to depart left us disappointed. This is why, upon your later feedback, we did indeed offer you to return to Juliana Hotel Brussels with a free room night and a free upgrade on your next stay to let you truly experience our hotel. Nevertheless, despite the above specifics, we remain grateful for your feedback.We are sincerely saddened to read about your dissatisfaction yet we hope to one day be able to welcome you for an improved experience at Juliana Hotel Brussels. Sincerely,Team Juliana Brussels

Cher Pierre,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Quel plaisir de lire que votre séjour parmi nous s'est déroulé à la perfection et que vous avez apprécié le design élégant, contemporain et aux touches néoclassiques de notre établissement ainsi que notre emplacement, idéal pour visiter notre belle ville de Bruxelles.Votre satisfaction fait notre plus grand bonheur !Nous espérons vous recevoir à nouveau et vous souhaitons d'excellentes fêtes de fin d'année.Bien cordialement,Team Juliana Brussels

Dear Danny,Thank you for this review.We are pleased that we were able to meet your expectations.We look forward to welcoming you for another pleasant stay. Best wishes,Team Juliana Brussels

Dear Finbarr,We would like to thank you for your high rating.We are delighted you had a great stay.We hope to welcome you back for a return visit. Best regards,Team Juliana Brussels

Dear GuestMany thanks for this high rating.We are glad your stay was perfect.Again, thank you very much.We look forward to the pleasure of seeing you again in the future. Kind regards,Team Juliana Brussels

Dear Guest,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and to know that your experience was enjoyable.It would be a pleasure to welcome you back in the future. Kind regards,Team Juliana Brussels

Cher Ismail,Merci d'avoir pris le temps de nous attribuer cette évaluation encourageante.Nous sommes heureux que votre séjour ait été satisfaisant.Nous aimerions beaucoup savoir ce qui vous aurait permis de nous attribuer la note maximale.Bien à vous,Team Juliana Brussels

Dear Luke,Thank you for rating your recent stay.We regret that your recent stay did not entirely meet your expectations, and apologise for any inconvenience. We value all feedback from our guests and we would appreciate more details to help us to improve our services.We hope to have the pleasure of seeing you again in the future. Kind regards,Team Juliana Brussels

Cher Maxime,Nous vous remercions d'avoir pris le temps de rédiger ce message.Nous regrettons que vous n'ayez pas apprécié notre emplacement pourtant central et vous remercions de souligner le style de l'hôtel ainsi que la propreté des lieux.Nous espérons avoir le plaisir de vous revoir chez nous. Bien à vous,Team Juliana Brussels

Dear Joyce,Thank you for taking the time to share your review.It is nice to know that you were pleased with our decor, as it was our goal to create a comfortable atmosphere in which our guests feel welcomed and at home.We do have varying categories of rooms with different sizes and would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit. Moreover, we would have been happy to provide you with extra lighting.We are glad to hear you had a pleasant experience nonetheless.We look forward to welcoming you back in the future. All the best.Team Juliana Brussels

Dear Katherine,We would like to thank you for you rating so highly your recent stay.We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you back. Best regards,Team Juliana Brussels

Dear Ernst,We acknowledge with thanks your rating about your recent stay.We are happy to have met your requirements.A private message with further details would be gratefully received.Best regards,Team Juliana Brussels