'Our stay at this hotel was unfortunately very disappointing, especially considering it is advertised as a 5-star property.
When we arrived, we immediately noticed that one of the beds was broken, making it impossible for our children to sleep on it. We also found that the refrigerator door barely closed, one of the cupboard doors could not be opened, and the room phone was broken. After reporting these issues, a technician came and repaired the bed with zip ties, replaced the phone, and fixed...
'Our stay at this hotel was unfortunately very disappointing, especially considering it is advertised as a 5-star property.
When we arrived, we immediately noticed that one of the beds was broken, making it impossible for our children to sleep on it. We also found that the refrigerator door barely closed, one of the cupboard doors could not be opened, and the room phone was broken. After reporting these issues, a technician came and repaired the bed with zip ties, replaced the phone, and fixed...
Fabienne De