Voorkant van accommodatie

Beoordelingen van Room Mate Carla

4 out of 5
Room Mate Carla
Caller de Mallorca 288, Barcelona

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 557 van 834 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 834 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 834 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 834 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 834 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jolanda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Net hotel met een perfecte ligging.
3 nachten verbleven in juni 2023
Reactie van Carlos Amaya - Front desk agent op 6 jul 2023
Dear Emma, We are delighted with the lovely comment regarding your last stay with us. We hope you have a second chance to make your stay more unforgettable on your next visit to Barcelona. Warm regards, Carlos AmayaFront desk agent

10/10 – Uitstekend

Raymundus Petrus Marinus

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima kamers, nette schoonmaak. De upgrade naar een andere kamer was zeer fijn

8/10 – Goed

Esther

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging hotel, prettige kamer en prima ontbijt. Naast bed alleen weinig of geen andere mogelijkheid om lekker te zitten. Personeel wisselend klantgericht.
9 nachten verbleven in juli 2022
Reactie van INES op 21 aug 2022
Dear, Esther, Thank you so much for sharing your experience in Room Mate Carla with us! We are very happy to read that you loved your stay and that you appreciated the location and our team. We are really sorry about your room experience, we will keep in mind your experience to get it better. Anyway, the whole team is looking forward to welcoming you again very soon to Room Mate Hotels! Warm regards, Ines Pilskalne

10/10 – Uitstekend

Patricia Albertina Cornelia van

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie is super, op loop afstand van Sagrada Familia, winkels en restaurants maar hotel zelf is lekker rustig, koel en comfortabele bedden.
4 nachten verbleven in juli 2022
Reactie van Raquel Chica - Front Desk Agent op 20 aug 2022
Dear Patricia, Thank you for choosing Room Mate Carla. We are glad to know that you enjoyed the central location of the hotel. Also, your stay with us. Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi Hotel en centraal gelegen. Het hotel ligt in een goede wijk met veel restaurants en s’morgens zijn er genoeg koffietentjes in de omgeving om te ontbijten.
8 nachten verbleven in augustus 2021
Reactie van Front Desk - RM Carla op 19 aug 2021
Dear guest, We are so happy to hear that you liked the hotel, thank you for sharing your experience :) Also, that you enjoyed our central location in this lovely neighborhood. See you very soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig ingericht, Prettig en enthousiast personeel, schone kamersen uitgebreid ontbijtbuffet.
3 nachten verbleven in maart 2019
Reactie van Room Mate Carla op 9 mrt 2019
Dear Anonymous, Thanks for your time in writing your opinion. We appreciate your positive words about the establishment and the staff. We hope to see you again in Room Mate Carla very soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel, goede buurt, leuke ruime kamers
3 nachten verbleven in februari 2019
Reactie van Erika Castillo Front desk op 16 feb 2019
Dear Anonymous! Thank you very much for your review! Looking forward to seeing you son :) Have a great day

8/10 – Goed

Sven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Room Mate Carla op 2 feb 2019
Dear Sven, Thank you for your stay at Room Mate Carla. We appreciate your time to give a good score. We hope to see you soon. Best regards, Carla's Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
een voor ons gezien een prima hotel , het is gelegen net iets buiten de stad en om de hoek is de bushalte. Het hotel is van buiten maar ook van binnen prachtig met een grote zware poort bij de ingang. we hebben niet ontbeten dus hierover kunnen we niet onze mening geven.
2 nachten verbleven in januari 2019
Reactie van Room Mate Carla op 16 jan 2019
Dear Anonymous, Thank you very much for taking the time to post a review regarding your recent stay! We hope to see you back soon. Best regards, Ángela Carbó

8/10 – Goed

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel comfortabel, ruime kamers toplocatie
Mooie (hele) ruime kamer, de badkamer was voorzien van beugels voor mindervaliden. De locatie was top vlakbij metro en bus (niet vlakbij aerobus) en de casa mila was vlakbij. er was een goedgevulde minibar en een ruime kledingkast, lekker bed en mooie tv. Schoon. Mooie regendouche, alleen jammer dat er een douchegordijntje was en de spiegel wat roestplekjes heeft. Verder heerlijke shampoo, conditioner zeep etc. Personeel heel erg behulpzaam en altijd beschikbaar. Veilig hotel met pasjes systeem voor de entree.
3 nachten verbleven in november 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed personeel dat je overal bij helpt, net buiten het drukke centrum, op vrijwel loopafstand van alles. Kamer is boven verwachting, gezien eerdere hotels in barcelona, houdt een wandeling je niet tegen dan is het ideaal gelegen. Taxi is overigens ook niet duur mocht je echt niet willen lopen (om maar niet te spreken of de toeristenbus, hahah).
3 nachten verbleven in oktober 2017
Reactie van Manuel Villas Accommodation Manager op 23 nov 2017
Dear friend, Thank you for sharing your experience with other travellers. We like to know you had a good time with us in Barcelona. Anytime you would like to come back please feel free to contact us. Best regards.

10/10 – Uitstekend

Hanneke , Barcelona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in the city center
Very nice hotel where we stayed for three nights. We booked the basic room and got the opportunity to book the standard room which was bigger and had a better view, which we choosed to do for 10 euro extra per night. Everything was clean, good bed, good breakfast. But most important very friendly helpful personal. Got recommandations on touristic and non-touristic places to go. It was our first time in Barcelona which we loved!
3 nachten verbleven in augustus 2017

10/10 – Uitstekend

Eric, Edegem, Belgium

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Barcelona august 17
We stayed in the hotel during the terrorist attack on Las Ramblas. The staff did everything to comfort the guests.
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt een supermooi en luxe hotel.
Het personeel is heel erg hulpzaam en super aardig. De hotel was erg luxe en mooie we hebben er zeker van genoten en komen zeker weer terug en we hadden ook een balkon op een mooie uitzicht. En elke dag werd de kamer schoongemaakt. En de ontbijt was echt heerlijk! Heel erg veel keuze! Een dikke 10+ :)
5 nachten verbleven in juli 2017
Reactie van Ivan (Reception Team) op 17 jul 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Uitstekend

Miguel Angel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for money hotel
Great value for money. The hotel offered great service. The hotel building is well maintained and clean. The breakfast included is a highlight, it was a delicious breakfast with a lot of options. The location of the hotel is ideal and beautiful. It is walking distance of Paseo de Gracia and on the same street of the famous Gaudi building La Pedrera.
Dear Miguel Angel, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are very satisfied about the service you received from our team. We hope to see you back again soon! Kind regards :) Ivan Reception Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
modern, verrassend en toch gezellig!
modern, verrassend en toch een gezellig hotel. Er hangt een heerlijke geur

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
vriendelijk personeel en zeer behulpzaam mooie ruime kamer en zeer goed ontbijt gewoon top
Reactie van Irene González op 21 jul 2016
Dear Guest, thank you so much for choosing us for your stay in Barcelona and giving us 5 points. We hope to welcome you back son. Best regards, Irene González Manager Room Mate Carla

10/10 – Uitstekend

Luis, middle village

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2024

6/10 – Redelijk

Patricia

Positief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I chose this property because of the location, I know Barcelona somewhat and I wanted to be centric yet not in a crowded part of town. This hotel was perfect! The staff is super sweet and the breakfast buffet is pretty amazing, especially on the day you’re leaving back home! Pretty affordable too!
5 nachten verbleven in mei 2024
Reactie van Front Desk op 25 mei 2024
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and serve as a great motivation to continue providing excellent service. If your travels bring you back to our area, we would love to welcome you again. Please do not hesitate to reach out if there is anything we can assist you with in the future. warm regards! :)

8/10 – Goed

Alexei

Positief: Netheid, personeel en service en voorzieningen
Good location and nice personnel, the room is quite clean and beds are comfy. The air conditioning is barely working unfortunately, and the bathroom is quite old, when someone flushes in the other room above you it creates huge noise.
3 nachten verbleven in mei 2024
Reactie van Juan J. Blázquez - FOH Manager op 16 mei 2024
Dear Alexei, Thank you for sharing your feedback with us.We are delighted to hear that you appreciated our central location and found our staff friendly. Thank you you also for mentioning the cleanliness of the room and the comfort of the beds in our hotel.We apologize for any inconvenience caused by the issues you experienced with the air conditioning and the noise from the neighboring room. Your feedback is valuable, and we will address these matters to ensure a more comfortable stay for our guests in the future.We hope to welcome you back for an improved experience on your next visit.Warm regards,

10/10 – Uitstekend

Hoss

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay here. Very convenient as it is very centrally located and i was able to walk to the main sites. I only needed a taxi when heading to the airport. Staff was very friendly and helpful.
2 nachten verbleven in mei 2024
Reactie van Juan J. Blázquez - FOH Manager op 16 mei 2024
Dear Hoss,We are thrilled to hear you had an awesome stay with us. It is fantastic to know that our central location made exploring the main sites easy for you, and we are happy our staff could assist you throughout your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience.Warm regards,

6/10 – Redelijk

Begum

Reisde met een groep
Negatief: Personeel en service, voorzieningen
Rooms walls are so thin and you can hear every NOISE! Hotel’s location is very NOISY! My WIFI did not work for many times. Our room key cards did not work for a few times. Staff was NOT friendly. Room supplies were very poor, mini bar was very EXPENSIVE. Room was very noisy. So I don’t recommend this hotel
3 nachten verbleven in mei 2024
Reactie van Juan J. Blázquez - FOH Manager op 16 mei 2024
Dear Begum,Thank you for taking the taime to share your feed-back about your recent stay in the hotel. We apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us, and we take your concerns seriously. We will address the issues with our staff to ensure a better experience for our guests in the future. We appreciate your input and regret that we did not meet your expectations. If you reconsider, we would love the opportunity to welcome you back and provide a more enjoyable stay.Warm regards,

6/10 – Redelijk

Hitoshi

Positief: Netheid, staat van de accommodatie en faciliteiten
しっかり頼んだタクシーが、呼ばれてなかった。交換してはくれたが、ドライヤーが発火し、煙が出たのでビックリした。
5 nachten verbleven in mei 2024
Reactie van Juan J. Blázquez - FOH Manager op 16 mei 2024
Dear Hitoshi,Thank you for letting us know about your concerns. We apologize for the inconvenience caused by the issue with the taxi service and hair dryer. Your safety is our priority. We will investigate both issues in detail and take measures to prevent incidents like this from occurring in the future. We take your feedback seriously and hope we have the opportunity to provide you with a smoother and more enjoyable stay. If you have any further questions, please contact us directly.Regards,

10/10 – Uitstekend

Shawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideally located. Walkable to all sites and shopping. Very professional and friendly staff. The property is modern and in excellent condition. I recommend you opt for the buffet breakfast, as it's fantastic!
2 nachten verbleven in mei 2024
Reactie van Juan J. Blázquez - FOH Manager op 16 mei 2024
Dear Shawn,Thank you very much for your review.We are delighted to read that you found our location convenient and our staff professional and friendly. We really appreciate your recommendation and hope to welcome you back for another fantastic stay.Regards,

8/10 – Goed

Janice, Dallas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. One suggestion: please provide a list of restaurants within walking distance of the hotel. Every time I asked the desk clerks for restaurant recommendations, I was met with blank stares. It was, as though, the clerks had never been asked for restaurant recommendations in the area.
3 nachten verbleven in april 2024
Reactie van Anna op 6 mei 2024
Dear Janice,Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay at Room Mate Carla.We apologize for any inconvenience regarding the lack of restaurant recommendations provided by our desk clerks. Your suggestion is valuable to us, and we will certainly work on improving our services in this aspect. We understand the importance of providing guests with helpful information about nearby dining options.In the meantime, we will ensure to compile a list of restaurants within walking distance of the hotel for the convenience of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best regards. - Anna. Front Desk.

6/10 – Redelijk

Lon

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Convenient - good location - nice breakfast - staff not exceptionally friendly - could have made a positive difference as we stayed 5 days - had to request room to be re-cleaned
5 nachten verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 1 mei 2024
Dear Lon,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel's location convenient and enjoyed the breakfast. However, we apologize for any shortcomings in the friendliness of our staff during your stay. Providing excellent service is important to us, especially during longer stays, and we regret if we fell short of your expectations in this regard. Additionally, we apologize for the inconvenience of having to request a room to be re-cleaned. Your comments will be shared with our team to ensure that we make improvements where necessary.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.

8/10 – Goed

Carlos

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice small room with a beautiful large terrace. Shower and toilet a bit inconvenient as they are inside the room separated only by a thin glass door. The big problem is that we asked for an early taxi to be reserved as we had to take an early morning flight, we asked for a taxi at 5:30AM. The receptionist, a man from Peru, failed to register our request and the taxi was not there. We had to wait for another taxi to arrive.
1 nacht verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 3 mei 2024
Dear Carlos,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the room. However, we apologize for any inconvenience caused by the layout of the shower and toilet, as well as the miscommunication regarding your early morning taxi request. Providing reliable service, especially for early morning arrangements, is a priority for us, and we regret that we fell short on this occasion. Your feedback is important and we will address the issue with our reception team to ensure better communication and service in the future. We appreciate your understanding and hope to have the opportunity to welcome you back again in the near future.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, friendly and helpful front desk. Really nice breakfast and bar too!
6 nachten verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 25 apr 2024
Dear Karen,Thank you for taking the time to share your experience of your recent stay with us. We are thrilled to read you found our location to be great and that you enjoyed the friendly and helpful service provided by our front desk team.We look forward to welcoming you back for another enjoyable stay in the future.

6/10 – Redelijk

Kelley

3 nachten verbleven in april 2024

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall nice space. Cool decor
1 nacht verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 25 apr 2024
Dear JenniferThank you for sharing your feedback on your recent stay with us. Creating a comfortable and aesthetically pleasing environment for our guests is important to us, and we are glad you appreciated our efforts in this regard.Your feedback is very important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

BERTHOLD

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and views
3 nachten verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 25 apr 2024
Dear Berthold,Thank you for taking the time to share your experience of your recent stay with us. We are happy to read that you had a positive impression of our staff and enjoyed the views during your time with us.We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, loved having a balcony, Carlos at the front desk was always helpful.
5 nachten verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 25 apr 2024
Dear Kathryn,Thank you for sharing your experience of your recent stay with us. We are delighted to hear that you enjoyed our location.I am especially pleased to hear that Carlos at the front desk provided you with helpful assistance. Providing excellent service to our guests is our priority, and we are glad he contributed to making your stay enjoyable.We hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 – Uitstekend

Jimin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location Staff were helpful and kind
2 nachten verbleven in april 2024
Reactie van Juan J. Blázquez - FOH Manager op 25 apr 2024
Dear Jimin,Thank you for taking the time to share your experience of your stay with us. Ensuring our guests feel welcomed and supported is our priority, and we're delighted that our staff succeeded in providing you with excellent service.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

ALFREDO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property in a great location. Staff was attentive and helped us with suggestions and guidance. The room was awesome with a nice partial view of la Sagrada Familia.
5 nachten verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 3 apr 2024
Thank you for sharing your experience with us!We are delighted to hear that you enjoyed our beautiful property and its excellent location. It is great to know that our staff could assist you with suggestions and guidance during your stay and that you found the room awesome, especially with its nice partial view of La Sagrada Familia. We hope to have the pleasure of welcoming you back in the future!Warm regards,

8/10 – Goed

Yiqin

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Overall the hotel is very nice located, and the room is spacious with high ceilings (I got an upgrade on the spot, also because I stayed only for one night). However, considering it’s a 4 star, I would say the hotel is okay, some stains on the carpet, leather of the mattress falling off a bit, staff was helpful but not all the time…
1 nacht verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 3 mei 2024
Dear Yiqin,Thank you for sharing your experience with us. We are pleased to hear that you appreciated the hotel's central location and the room. However, we apologize for any inconsistencies you encountered during your stay. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 – Uitstekend

Garibaldi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellence location , walking distance to everything , staff very helpful and rooms very comfortable
5 nachten verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 3 apr 2024
Thank you for your feedback!We are thrilled to read you appreciated our excellent location, within walking distance to everything, that our staff were helpful and that you found the rooms very comfortable. We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Sabine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice place! Excellent breakfast, friedly staff.
3 nachten verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 28 mrt 2024
Thank you for your positive feedback!We are thrilled to hear that you enjoyed your stay with us. It is wonderful to know that you appreciated our excellent breakfast and experienced friendly service from our staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

10/10 – Uitstekend

Evangeline

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay for 2 nights. Staff very courteous & helpful. Hotel is close & convenient to everything you need while on vacation. Will definitely stay here again when in Barcelona.
3 nachten verbleven in maart 2024
Reactie van Fran op 26 mrt 2024
Dear Evangeline:We are pleased that your stay was great.Undoubtedly, when you return to Barcelona we will be proud to offer you our best service again.Kind regardsFran Garcia

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property
4 nachten verbleven in maart 2024
Reactie van Fran op 26 mrt 2024
Dear Manuel:It was a pleasure to have been able to serve you. We hope you have the opportunity to return to our hotel to allow us to continue offering you our best service.Kind regardsFran García

8/10 – Goed

ALESSANDRO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel 4 stelle in posizione eccezionale tra la Sagrada Familia e Casa Batllo. Comoda alle fermate della metro. Hotel moderno e pulito, personale molto cortese. Da migliorare la colazione. Se potete scegliete camera con affaccio sulla strada, quelle classic danno su corte interna molto piccola e senza nessun tipo di vista. Manca purtroppo bidet.
4 nachten verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 28 mrt 2024
Thank you for your feedback. We are glad you enjoyed our hotel's central location and our friendly staff. We will consider your suggestions for improving breakfast and apologize for any inconvenience regarding the room view and the absence of a bidet. We hope to welcome you back for an even better experience in the future.Best regards,

10/10 – Uitstekend

Garen

Positief: Netheid, personeel en service
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
6 nachten verbleven in maart 2024
Reactie van Juan J. Blázquez - FOH Manager op 28 mrt 2024
We greatly appreciate your kind words! It brings us joy to read that our staff's friendliness and helpfulness contributed to making your stay enjoyable and comfortable. Providing exceptional service is our top priority, and we are delighted that we did enhance your experience with us. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,

10/10 – Uitstekend

Serkan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super location, very good service, best staff !
3 nachten verbleven in maart 2024
Reactie van Carlos Amaya- Front desk agent op 16 mrt 2024
Dear Serkan, We are delighted with your recent comment regarding your last stay with us. were thrilled that you enjoyed the breast location and the good service provided. We are looking forward to welcoming you again in Room Mate Carla and making your stay unforgettable. Best wishes, Carlos AmayaFront desk agent

8/10 – Goed

Kirsty Victoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has recently been refurbished and is lovely. The breakfast was beautiful and loads of choice. Beds were comfortable and room lovely and clean. The only bad point is the bathroom door - it didn't shut properly and had no lock on it. It was a glass door so i think they have gone for style over substance. Otherwise highly recommended!
3 nachten verbleven in maart 2024
Reactie van Carlos Amaya - Front fdesk agent op 16 mrt 2024
Dear Kirsty. We thank you for your recent comment regarding your stay with us. we are thrilled you enjoyed our delicious breakfast, service, location and cleanliness of our rooms. We are looking forward to welcoming you again in Room Mate Carla to go beyond in the guest service experience. Best wishes. Carlos AmayaFront desk agent

4/10 – Matig

Helena

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Carlos Amaya - Front desk op 26 mrt 2024
Dear Helena, Thank you so much for scoring us! Carlos AmayaFront desk gent

10/10 – Uitstekend

Akio, Roanoke

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sophisticated room design and hotel and friendly staff
2 nachten verbleven in maart 2024
Reactie van Anna op 10 mrt 2024
Dear Akio,Thank you for your wonderful comments on our sophisticated room design and friendly staff. Your satisfaction is our ultimate goal, and we're happy to have met your expectations. We can't wait to welcome you back for another fantastic experience.

10/10 – Uitstekend

Philip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it.
Staff was great. Gave recommendations where to go and what to see. Would stay here again.
6 nachten verbleven in februari 2024

6/10 – Redelijk

Beth

Negatief: Staat van de accommodatie en faciliteiten
This is not a 4-star hotel. You can tell it might have been at one time but now it’s sort of shabby. The location is good if you want to walk to many of the sites and there are some good restaurants nearby, but it is also on a very busy street so if you are a light sleeper this wouldn’t be a good fit.
10 nachten verbleven in februari 2024
Reactie van Juan J. Blázquez - FOH Manager op 28 mrt 2024
Thank you for sharing your feedback with us. We appreciate your observations about our hotel. While we strive to maintain high standards, we apologize if your experience did not meet your expectations. We understand your concerns about the condition of the property and the noise level from the busy street. Your comments will be shared with our team for further review and improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Best regards,

10/10 – Uitstekend

Stephane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in februari 2024
Reactie van Carlos Amaya - Front desk agent op 16 mrt 2024
Dear Stephane, Thank you so much for scoring us. Carlos Amaya - Front desk agent

10/10 – Uitstekend

Aurelian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto ok
1 nacht verbleven in februari 2024
Reactie van Carlos Amaya - Front desk agent op 16 mrt 2024
Dear Aurelian, We are thrilled you had a nice experience while staying in Room Marte Carla. Were looking forward to welcoming you again and making your stay pleasant. Best wishes., Carlos Amaya Front desk agent