Vakantie en citytrip naar Ar Rahmaniyyah

We were not satisfied because they asked for additional fees that were not listed - Pay to access the beach, per adult. You expect that you booked a place right by the beach and you will enjoy it, and then you realize that you have to pay to get to the beach. - You pay for electricity! - No Wi-Fi provided The place was not properly cleaned, and there were cup stains in multiple areas. The place is big and very conveniently located in the north coast.

The rooms were spacious and clean, the food was delicious, the beach was beautiful, and everyone was so friendly and helpful.

We just came back from a 4 day stay at Seven Seasons at the end of May 2024. El Alamein is an hour away from Alexandria, which wasn’t something we hadn’t fully realised until we got there. Also, it was not peak season so many things were not fully operating, like the Aqua Park. The apartment we stayed in was far away from the nearest pool so we needed to be driven there. The apartment, although nicely done up with modern facilities, was a little dusty when we got there and essential amenities listed on the website were missing, like shampoo etc. However, Dr Hassan was very helpful, he arranged a local driver, Alaa to transport us to and from the pool, get groceries, explore local area and to other parts of the marina. We did a day trip to Alexandria, which was amazing and also spent 2 days by the pool and marina (jet ski and speed boating). Language was a bit of an issue so we had to use a translator app. Dr Hassan regularly checked in with us. In the end, we actually had a great time and would highly recommend, but probably in peak season.

First arriving my reservation could not be found. Instead of telling me to have a seat while we look for your reservation that communicated nothing and took care of another customer behind. I ask what was going on she had an attitude and said she couldn't find my reservation and they need to check the emails. After 30 mins of waiting,I call hotels.com and 15 mins later the found reservation. Then the room wasn't available, so they upgraded my room but that room wasn't clean. I had to wait another hour. This is 9pm finally got to room at 11:15. My room was dirty. Hair in shower and sink. Trash full with sanitary napkins and other things. Told the front desk no one seem to care.

Excellent location, excellent place and excellent service.