Hôtel près de Allan and Jean Millar Community Centre (Whitecourt)

« need a car all the time to go to restaurant »

« Très confortable »

« Très propre . Bon service à la clientèle. S »

« Super »

« Accueil chaleureux, chambre toute équipée, propre et silencieuse. »

« I was charged for a safe service and I noticed it later. They should not be charging us for that. We have not used it and the customer service should keep us aware about this fee. When I was adjusting the water before talking a shower, the shower curtain fell on me and the metal pipe hurt my back so bad in my back and my head. My 4 y o child was with me and it touched his head a little as well. »

« Room was as good as any I have been in. Breakfast left much to be desired and tv not on cable and kept buffering »

« Don’t be fooled by the Best Western name. What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone. I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate. In addition, the advertised amenities did not match what was represented when booking....

« No bathmat to prevent slipping in tub. Huge liability. Clean Room, some small maintenance item but overall impressed with the stay. Breakfast was excellent and staff in restaurant was fabulous. Michelle (Waitress) was incredibly. »

« good overall »