Vind je ideale hotel in Albia

'The photos on the website are not at all what the rooms look like. The room was dirty, the hangers all 3 of them had dust on them, the luggage rack was dirty and dust. No water pressure. We had to leave after one night'

'Great Historic Building with a very fresh look and helpful staff.'

'1'

'The staff are the real stars here! They are so nice - from the front desk to housekeeping. Special thanks to Erica in housekeeping for making the stay wonderful. I had asked for bare minimum (new sheets and towels) and she did it all plus gave me extras of towels. She saw my little boys! Appreciated the thoughtfulness. The ladies in the breakfast room were also very nice, making sure the kids and I had what we needed. Biscuits and Gravy are Sundays BTW. It was delicious everyday. Great stay!...

'Prima verblijf. Jammer dat ontbijt niet aangepast is aan inter continental ontbijt, dat zou je onderscheiden van alle hotels in USA'

'Expedia web site doesn't have anything to choose a handicap room.'

'The service was great. But the air in one room the nob was broken and the hair dryer in the other room didn't even work.'

'This is an older hotel but dont judge a book by it's cover. The room was clean ( no carpet!)and just what we needed for a quick one night stay. The staff was nice. The only thing I could complain about was the washcloths were on the old side.'

'Water pressure was very low at times. Taking a shower and using the bathroom sink was a challenge. The two nights I stayed there, the internet was inadequate. I ended up using my phone as a hotspot. I.T. should look into this problem.'

'**Outstanding Customer Service – Thank You, Victor!** Victor provided exceptional customer service during our stay at Best Western Ottumwa Inn & Suites. He was incredibly helpful, supportive, and cooperative, and went above and beyond to assist us whenever we needed help. His kindness, patience, and willingness to help made a real difference in our experience. It’s rare to come across someone who genuinely cares about guests and does everything possible to make their stay comfortable and...

'Alles bij de hand voor een doorreisnacht, supervriendelijke personeelsleden, goede bedden'