Bole International Airport, P.O.Box 1755, Addis Ababa, Addis Ababa
Beoordelingen
8,2
Zeer goed
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 98 van 184 beoordelingen" "
10 - Uitstekend
98
Gastenscore: 8 - Goed. 41 van 184 beoordelingen" "
8 - Goed
41
Gastenscore: 6 - Redelijk. 17 van 184 beoordelingen" "
6 - Redelijk
17
Gastenscore: 4 - Matig. 11 van 184 beoordelingen" "
4 - Matig
11
Gastenscore: 2 - Ontzettend slecht. 17 van 184 beoordelingen" "
2 - Ontzettend slecht
17
9,2/10
Netheid
8,0/10
Personeel en service
8,4/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
R.W.
Zakenreiziger
8 mei 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel
Hotel is zeer netjes en goed georganiseerd.
Personeel is heel behulpzaam.
Door de covid schept 1 iemand het ontbijtbuffet voor je op. Doordat er maar 1 iemand staat moeten mensen soms wachten.
Voor de rest alles uitstekend.
R.W.
4 nachten verbleven in mei 2022
Reactie van General Manager op 11 mei 2022
Greetings from Ethiopian Skylight Hotel.
Thank you for taking the time to review your stay with us.
I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Regards,
General Manager
10/10 – Uitstekend
ari
Zakenreiziger, Reisde met familie en kleine kinderen
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My first reaction was Location, i give it 10/10 right next to the airport within walking distance. 2nd very clean property, friendly staffs and the security guys very welcoming. I stayed in many hotels but so far for me ET Skylight hotel is The winner when it comes to the room space, clean very relaxing, All you can Eat buffet. A True 5star.
It’s worth every penny.
ari
2 nachten verbleven in april 2024
10/10 – Uitstekend
Victor
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great overall, we will be coming back!
Victor
2 nachten verbleven in januari 2024
6/10 – Redelijk
Robert
18 mrt 2024
Positief: Netheid
Negatief: Voorzieningen
Check in and out very slow!
Service on the 2nd floor lounge was poor! Very noisy with kids using the entirety of common areas as playground!
Robert
3 nachten verbleven in maart 2024
4/10 – Matig
ASRES
15 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ASRES
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Dawit
8 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
excellent location and good customer service
Dawit
6 nachten verbleven in maart 2024
8/10 – Goed
Zeray
4 mrt 2024
Zeray
6 nachten verbleven in februari 2024
6/10 – Redelijk
Robert
3 mrt 2024
Positief: Netheid, personeel en service
I gave it a low number because of the internet. Very unstable and unpredictable! It goes off constantly and trying to connect all the time is annoying! Sometimes it would not connect. My numbers also are
In relationship to the price I paid! I would have expected a lot more for the price and place!
Robert
3 nachten verbleven in februari 2024
8/10 – Goed
Momodou
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good for overnight transit
Momodou
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Asfaha
14 feb 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent service. Services at the restaurants were slow and need improvement.
Asfaha
2 nachten verbleven in januari 2024
10/10 – Uitstekend
Nasser
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and friendly staff
Nasser
1 nacht verbleven in februari 2024
8/10 – Goed
Asfaha
2 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
close to the Airport
Asfaha
3 nachten verbleven in januari 2024
10/10 – Uitstekend
Daniel
Zakenreiziger
24 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful.
Daniel
5 nachten verbleven in januari 2024
Reactie van Hotel Management op 25 jan 2024
Dear Daniel,Thank you for taking the time to provide us with your feedback. We are thrilled to hear that our staff were friendly and helpful during your stay at our hotel. We strive to provide excellent customer service and are happy to hear that our efforts have made a positive impression on you.We hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Hotel Management
10/10 – Uitstekend
Victor
23 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Victor
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 25 jan 2024
Dear Victor,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations.We apologize for any issues you may have encountered during your stay with us. We take all guest feedback seriously and will investigate each issue mentioned in order to improve our service and prevent similar issues from happening again in the future.We do hope that you will give us another chance to provide you with a more satisfactory stay experience in the future.Best regards,Hotel Management
2/10 – Ontzettend slecht
Abiy
15 jan 2024
Abiy
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 25 jan 2024
Dear Victor,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. Best regards,Hotel Management
4/10 – Matig
Tabor, Arlington
15 jan 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room service is horrible. I wish they provided water and/or coffee in the room.
Tabor
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 25 jan 2024
Dear Tabor,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are sorry to hear that our room services did not meet your expectations.We appreciate your feedback regarding the lack of water and coffee in the room. We take this feedback seriously and will review this with our team immediately. We aim to ensure that our guests have everything they need to be comfortable during their stay with us, and we apologize for any inconvenience caused.We hope to have the opportunity to welcome you back and provide you with an improved stay experience.Best regards,Hotel Management
10/10 – Uitstekend
Guleid
27 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good: location close to airport. Bad: limited dinning places near by
Guleid
1 nacht verbleven in december 2023
10/10 – Uitstekend
Chetan
26 dec 2023
Chetan
2 nachten verbleven in december 2023
Reactie van Hotel Management op 25 jan 2024
Dear Chetan,Thank you for taking the time to provide us with your positive feedback about your recent stay at our hotel. We are thrilled to hear that you had an excellent experience with us and we appreciate your rating of 5 out of 5!Our team always strives to provide the best possible service to ensure that our guests have a memorable experience with us. We're excited to hear that we were able to meet your expectations and make you feel comfortable during your stay.Once again, we thank you for choosing our hotel and we look forward to welcoming you back soon.Best regards,Hotel Management
10/10 – Uitstekend
charles
7 dec 2023
charles
1 nacht verbleven in december 2023
10/10 – Uitstekend
Keith
23 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing, room was great. Hot water was great.
Keith
2 nachten verbleven in november 2023
10/10 – Uitstekend
Keith
22 nov 2023
Keith
4 nachten verbleven in november 2023
10/10 – Uitstekend
Keith
Reisde met partner
21 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness, Security! Precaution
Keith
4 nachten verbleven in november 2023
8/10 – Goed
Asfaha
21 nov 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
located very close to the airport secure and very clean.
Asfaha
1 nacht verbleven in oktober 2023
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
20 nov 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Geverifieerde reiziger
1 nacht verbleven in november 2023
10/10 – Uitstekend
Ahmed S, aaaaa
Reisde met familie
15 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel over
Ahmed S
9 nachten verbleven in november 2023
2/10 – Ontzettend slecht
Gerold
30 okt 2023
Gerold
1 nacht verbleven in oktober 2023
8/10 – Goed
Riack
24 okt 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The services
Riack
2 nachten verbleven in oktober 2023
10/10 – Uitstekend
Dawit
20 okt 2023
Dawit
3 nachten verbleven in oktober 2023
Reactie van Skylight Management op 8 nov 2023
Dear Dawit,Thank you for rating us!
2/10 – Ontzettend slecht
Geverifieerde reiziger
17 okt 2023
Negatief: Netheid, personeel en service
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
8/10 – Goed
Daniel
Zakenreiziger
11 okt 2023
Pleasant stay
Daniel
2 nachten verbleven in september 2023
Reactie van Skylight Management op 11 okt 2023
Dear Daniel,Thank you for telling us about your experience at Ethiopian Skylight Hotel, Addis Ababa, during your stay. It is always a pleasure to receive positive feedback.
10/10 – Uitstekend
endegena
9 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
endegena
1 nacht verbleven in oktober 2023
Reactie van Skylight Management op 8 nov 2023
Dear Endegena,Thank you for rating us!
8/10 – Goed
Asfaha
8 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is located close to the airport that is a big plus in a city that is overcrowded and lacks good road transport infrastructure.
Asfaha
2 nachten verbleven in oktober 2023
10/10 – Uitstekend
Ramadan
4 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ramadan
2 nachten verbleven in oktober 2023
Reactie van Skylight Management op 8 nov 2023
Dear Ramadan,Thank you for rating us!
8/10 – Goed
Robel
Zakenreiziger
30 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Robel
2 nachten verbleven in september 2023
8/10 – Goed
Asfaha
29 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn't like the fact that I had to ask for the USD 25 food and drink provided as Expedia Platinum and it took the reception staff a while to figure what it is. Also tthe water shower was not hot.
Asfaha
1 nacht verbleven in september 2023
10/10 – Uitstekend
James
27 sep 2023
James
1 nacht verbleven in september 2023
Reactie van Skylight Management op 8 nov 2023
Dear James,Thank you for rating us!
2/10 – Ontzettend slecht
SOO HYUN
21 sep 2023
Negatief: Personeel en service
SOO HYUN
9 nachten verbleven in september 2023
Reactie van Hotel Management op 23 sep 2023
Dear SOO HYUN,Thank you for taking the time to share your review of your recent stay with us. We apologize for the disappointing experience you had and appreciate your feedback. Thank you once again for bringing these concerns to our attention. We greatly appreciate your feedback, as it allows us to continuously improve our services. If there is anything further we can assist you with, please do not hesitate to contact us directly.Yours sincerely,Hotel Management
2/10 – Ontzettend slecht
Safawo, portland
Reisde met familie
14 sep 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff are not knowledgeable
Safawo
1 nacht verbleven in september 2023
Reactie van Hotel Mgmt. op 23 sep 2023
Dear Safawo,Thank you for taking the time to share your review of your recent stay with us. We apologize for the disappointing experience you had and appreciate your feedback. Thank you once again for bringing these concerns to our attention. We greatly appreciate your feedback, as it allows us to continuously improve our services. If there is anything further we can assist you with, please do not hesitate to contact us directly.Yours sincerely,Hotel Management
10/10 – Uitstekend
Kwame
13 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional luxurious hotel. Thoroughly enjoyed my stay.
Kwame
Reactie van Hotel Management op 23 sep 2023
Dear Kwame,Thank you for writing such a kind review about your recent stay at the Ethiopian Skylight Hotel. We are delighted that you found our hotel exceptional and luxurious and thoroughly enjoyed your stay with us.At Ethiopian Skylight Hotel, we strive to offer the utmost comfort and service to all our guests, and we are pleased to know that we were able to deliver this to you during your visit. Your positive feedback is truly encouraging to our team as we continuously work towards providing a memorable experience for all our guests.We sincerely appreciate your kind words and are glad you were satisfied with our facilities and services. It was a pleasure to have you as our guest, and we hope to welcome you back shortly. Should you have any specific requests or preferences for your next visit, please do not hesitate to contact us, as we would be more than happy to assist you.Again, Thank you for choosing Ethiopian Skylight Hotel and sharing your positive experience. We value your patronage and look forward to serving you again soon.Warmest regards,Hotel ManagementEthiopian Skylight Hotel
8/10 – Goed
Dawit
Reisde met een groep
11 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The workers needs more training
Dawit
1 nacht verbleven in september 2023
Reactie van Hotel Management op 23 sep 2023
Dear Mr. Dawit,First and foremost, we would like to express our gratitude for choosing Ethiopian Skylight Hotel for your recent stay. We appreciate the time you took to share your feedback with us.We regret to learn from your review that the service provided by our staff did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We take your comments seriously and are committed to addressing the issues you raised.At Ethiopian Skylight Hotel, we strive to deliver exceptional customer service, and your feedback has shed light on areas where we need to improve. The training and development of our team members are of utmost importance to us, and we assure you that steps will be taken to provide them with additional training and guidance. We greatly appreciate your patience and understanding as we work towards enhancing our employees' skill sets, with the ultimate goal of delivering a more satisfying experience for our valued guests. Once again, we extend our apologies for any shortcomings you encountered during your stay. We genuinely value your feedback as it allows us to make necessary improvements for future guests. Please be assured that your concerns have been taken seriously and will be addressed promptly.Thank you for choosing Ethiopian Skylight Hotel. We hope to have the opportunity to welcome you back in the future, where we will do our best to provide you with the service excellence you deserve.Kind regards,Hotel Management
10/10 – Uitstekend
Dennis
Zakenreiziger
9 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, close to the airport. Safe. Good number of restaurants.
Dennis
4 nachten verbleven in september 2023
Reactie van Hotel Management op 23 sep 2023
Dear Dennis,Thank you for sharing your review of Ethiopian Skylight Hotel. We appreciate your feedback and are delighted to hear that you found our location to be great, being conveniently close to the airport. Safety is a top priority for us, and we are glad that you felt secure during your stay.Moreover, we are pleased to know that you enjoyed the variety of restaurants available within the hotel. Providing a diverse culinary experience is one of our key objectives.We genuinely value your opinion, and it is through feedback such as yours that we are able to continuously improve our services. If there is anything specific you feel needs attention or any suggestions you wish to make, please do not hesitate to contact our management team directly at [hotel email address]. We are always eager to exceed the expectations of our valued guests.We look forward to welcoming you back to Ethiopian Skylight Hotel in the future, should your travels bring you to this region again.Kind regards,Hotel Management
10/10 – Uitstekend
Mishael
6 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staffs were friendly and accommodating.
Mishael
1 nacht verbleven in september 2023
Reactie van Hotel Management op 23 sep 2023
Dear Mishael,Thank you very much for taking the time to leave a review of your recent stay at Ethiopian Skylight Hotel. We appreciate your feedback and are pleased to hear that our staff were friendly and accommodating during your visit.We take great pride in providing exceptional service to all our guests, and your kind words are a testament to our team's commitment. We are thrilled to have met your expectations during your stay.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to reach out to us. We look forward to welcoming you back to Ethiopian Skylight Hotel in the near future.Kind regards,Hotel Management
4/10 – Matig
Abdulbasit
Reisde met een groep
4 sep 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didnt receive any of the VIP benefit. The people at the desk are totally unaware of it. Needless to say i have stayed in this hotel more than 10 times and have faced non working key cards and inclean rooms without any regret or compensation of upgrades as they would other hotels
Abdulbasit
1 nacht verbleven in september 2023
Reactie van Hotel Management op 23 sep 2023
Dear Abdulbasit,Thank you for taking the time to share your feedback regarding your recent stay at Ethiopian Skylight Hotel. We genuinely appreciate your continued loyalty as our returning guest.We sincerely apologize for any inconvenience caused by the lack of awareness regarding the VIP benefits and for the previous instances where you experienced issues with key cards and room cleanliness. It is disheartening to hear that we were unable to meet your expectations on these occasions.Rest assured, we have taken your concerns seriously, and we will address them promptly with our front desk team. We will implement additional training to ensure that all staff members are well-informed about our VIP program and its associated benefits. Moreover, we will work diligently to prevent any future occurrence of malfunctioning key cards or cleanliness issues within the rooms. To express our genuine concern for your experience, we would like to extend an invitation to you for a complimentary stay at the Ethiopian Skylight Hotel. During your upcoming visit, we will ensure that all VIP benefits are provided to you seamlessly. Our goal is to regain your trust and showcase the exceptional service that we strive to offer.Once again, we sincerely apologize for any inconvenience caused during your previous stays. We appreciate your valuable feedback, and we look forward to the opportunity to make amends during your future visit.Kind regards,Hotel Management
8/10 – Goed
Gemeda
Reisde met familie
31 aug 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gemeda
1 nacht verbleven in augustus 2023
Reactie van Hotel Management op 23 sep 2023
Dear Gemeda,Thank you very much for taking the time to provide us with your feedback on your recent stay at Ethiopian Skylight Hotel. We appreciate your input and value your opinion as it helps us to constantly improve our services.We understand that you rated your experience an 8 out of 10, indicating that there might have been some areas that did not meet your expectations. We would be grateful if you could kindly provide us with more specific details about the concerns you had during your stay, so that we can promptly address and resolve them.At Ethiopian Skylight Hotel, our utmost priority is to ensure that each guest has a comfortable and enjoyable experience. Therefore, we sincerely apologize for any inconvenience you may have encountered during your stay. Rest assured, we are committed to resolving any issues raised in order to enhance the quality of our service.We kindly request you to reach out to us with more details such as the specific areas of concern or any suggestions you may have. Our dedicated team is fully committed to investigating and taking appropriate action to ensure that we continually improve our services.Once again, thank you for sharing your feedback with us. We look forward to hearing from you soon and working towards making your next stay with us a truly exceptional one.Kind regards,Hotel Management
10/10 – Uitstekend
Franka Akondip
28 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very welcoming, the roos were clean and well kept
Franka Akondip
1 nacht verbleven in augustus 2023
Reactie van Hotel Management op 23 sep 2023
Dear Franka Akondip,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Ethiopian Skylight Hotel. We greatly appreciate your kind words and are delighted to learn that you found our staff welcoming and the rooms clean and well kept.At Ethiopian Skylight Hotel, we strive to provide exceptional service and maintain a pleasant and comfortable environment for our guests. Your positive experience is a testament to our ongoing efforts. Your feedback serves as motivation for our team to continue delivering the highest level of hospitality.Should you have any further suggestions or concerns, please do not hesitate to reach out to our management team. We value your input and constantly aim to improve our services.Once again, thank you for choosing Ethiopian Skylight Hotel, and we look forward to welcoming you back in the future.Kind regards,Hotel Management
10/10 – Uitstekend
salah
Reisde met een groep
8 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
salah
1 nacht verbleven in augustus 2023
Reactie van Skylight Team op 8 aug 2023
Dear Salah,We are happy that you have enjoyed your stay with us!Regards,
10/10 – Uitstekend
Alfred Stephane
7 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service , Great Hotel
Alfred Stephane
1 nacht verbleven in augustus 2023
Reactie van Skylight Team op 8 aug 2023
Dear Alfred,We are happy that you have enjoyed your stay with us!Regards,
10/10 – Uitstekend
Emnet
7 aug 2023
Emnet
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 23 sep 2023
Dear Emnet,Thank you for taking the time to provide us with your feedback on your recent stay at Ethiopian Skylight Hotel. We greatly appreciate your enthusiasm and are delighted to hear that you had a five-star experience with us.We understand that although your overall stay was excellent, there may be some concerns that you would like to address. We value your opinion and want to ensure that all aspects of your stay meet your expectations. Could you kindly provide us with specific details regarding the areas where you feel improvements could be made? This information will allow us to address any issues promptly and provide you with an even more satisfactory experience in the future.Once again, we sincerely appreciate your positive rating and your valuable input. It assists us in continuously refining our services and exceeding guest expectations. If there is anything else we can do for you, please do not hesitate to let us know.Kind regards,Hotel Management
10/10 – Uitstekend
Cymvelene
30 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In Terminal hotel in Ethiopia
They are helpful and conveniently located inside the terminal. Modern and breakfast included was a nice perk. You wont have to go thru security and immigration again.
Cymvelene
1 nacht verbleven in juli 2023
Reactie van Skylight Team op 2 aug 2023
Dear Cymvelene, We are happy that you have enjoyed your stay with us!Regards,
6/10 – Redelijk
hiwot
29 jul 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I have two delux room, one is E 419 is very bad, no mirror light try to call to fix. The engineers are not show up. They do not treat Ethiopians very well.
hiwot
2 nachten verbleven in juli 2023
Reactie van Team Skylight op 7 aug 2023
Dear Hiwot,Thank you for sharing your experience with us!Your feedback is very critical to us. We continuously strive to meet your needs and expectations on your next stay.