6/10 Satisfaisant
Patricia
Voyage d’affaires
29 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff are kind, helpful, and speak English very well.
The dining room is a windowless room with a ceiling fan and AC, but neither were turned on. After a half hour we were melting. Had to find someone and ask them to turn on fan and AC.
The food took a very long time to prepare. All we ordered was fried chicken and chips (french fries). Nobody came back to find out if we needed anything.
The next morning someone called me at 7 am to find out what I wanted for breakfast. I said only toast and coffee. When I arrived in the dining room, a surly girl brought a plate with toast sitting on a pile of greasy "omlet" egg with tomato and onion fried in it. I asked her to remove the egg. She said I am coming, and left the room. She never came back.
The toast had no jam or butter, just dry toast. I picked up the top piece, but it was on top of a fried sausage of some kind, which I did not ask for. So I finished my coffee (Nescafe) and left. Nobody ever came back to remove the toast from the egg. When I saw the sausage, I did not want the toast either as it was sitting on top of the sausage. Really, this was disgusting. The staff did not ask me if I wanted it. The only other issue was the shower stall in my bathroom leaked a lot from the bottom, filling the whole floor with water. I had to ask for a bath mat, and the front desk man had to look for one. He was very kind and pleasant and finally brought me 2, Just as well, as I needed them to mop up the floor. Maintenance!
Patricia
Séjour de 2 nuits en février 2024