Hôtel près de Abbaye de Netley (Southampton)

« Such a great experience - Thank you to all the team for taking care of us »

« The stay was quite disappointing overall. The kitchen annex was very poorly equipped — only a kettle, fridge, few plates, one spoon, and one knife were provided. The photos suggested a much better-equipped space, but in reality it was almost empty. There were also no bins or any information on where to dispose of rubbish. Basic essentials were missing, such as hand wash or shower gel, and there was no warm water in either the kitchen or bathroom sinks. The toilet was exceptionally loud and...

« Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable. »

« Horrible room, dirt and grime everywhere. Sticky floor. Bed clearly just remade after previous guests or squatters, black hairs and pubes. Bed cushion had ominous stains! Slept fully clothed! No WiFi code despite being the selling point and even requesting it. Was told to let them know if arriving after 9pm or they couldn’t help with anything, which I did, but no response to wifi question! Weird selection of a couple of old forks, bowls, mug and the kettle didn’t work and smelled like someone...

« Séjour parfai »

« No real problems »

« . »

« I've been staying here for the last few weeks in different rooms. The place just needs a little TLC. Half the shower dont have hot water, lights not working and beds feel a little unstable but, its very cheap so just about acceptable living conditions. »

« The property didnt actually exist when i arrived there i knocked door was greeted by the tenant who live in the property she gave me a number to call as number guven by expedia didnt work the hist returned my call and arranged to put me up in another property which was really helpful but the condition of alternatu e property was disgusting stains on Sheets pullows with no pillow cases carpet ripped torn and worn the bathroom was a health hazard with stai s i. Toilet hair and dirt covering...

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here. »

« Boiler didn't work so no heating and nit hot water for showers. Rooms are damp and the kitchen is dirty. Keep your stuff in your room or lose it! »

« The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else. »