Liebe Carla, vielen Dank für Ihre Bewertung.Bis zum nächsten Mal!Herzliche Grüße,Ihre INNSiDER

Beste Ron, Bedankt voor uw beoordeling. Het spijt ons dat we niet aan uw verwachtingen hebben kunnen voldoen. We kijken uit naar een tweede kans. Uw INNSiDER

Hello Henk, thank you for your positive rating. Our receptionstaff is always avaible for you. Please do not hesitate to contact them, incase if we can improve your stay. Kind Regards, your INNSiDER Kind regards Your INNSiDER

Lieber Bert, das gesamte Team bedankt sich dafür, dass Sie kürzlich unser Gast waren und uns abschließend noch bewertet haben. Bis zum nächsten Mal! Ihre INNSiDER

Lieber Roel, vielen Dank und bis zum nächsten Mal! Herzliche Grüße, Ihre INNSiDER

Dear J.T., Thank you for your feedback. We are looking forward to welcome you back again very soon. Best regards, The INNSiDERS

Dear Brian, thank you so much that you took the time for your great feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you soon again. Otherwise the future colleagues in Amsteram will be happy to recive you. Your Innsider

Dear Guest, thank you so much that you took the time for your feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you soon again. Your Innsider

Dear anonymous Guest, thank you so much that you took the time for your feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you soon again. Your Innsider

Dear guest, thank you so much for your great feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you again when you stay in Aachen. Your Innsiders

Dear ann, thank you so much that you took the time for your feedback. It is good to hear that you felt comfortable in our hotel. We hope to offer you a better Mojito at your next stay in our hotel. We hope to welcome you soon again. Your Innsider

Dear guest, firstly, thank you that you took the time for your feedback. We can only improve ourselves with feedback from our Guests. We are sorry for the inconveniences with our air condition. The is air condition is adjustable with an button in the room but we might have to rethink the self explanatory of the system if it is not clear enough. For the next year we will try to great a better christmas-vipe to meet the atmosphere of the city. Your Innsider

Dear F A A, thank you so much that you took the time for your feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you soon again. Your Innsider

Dear guest, thank you so much that you took the time for your feedback. We can only improve ourselves with feedback from our Guests. We hope to welcome you soon again. Your Innsider

Dear Guest, thank you so much that you took the time for your feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you soon again. Your Innsider

Dear Rob, thank you so much for your great feedback. It is good to hear that you felt comfortable in our hotel. We hope to welcome you again when you stay in Aachen. Your Innsider

Dear guest, thank you so much that you took the time for your feedback. We are sorry for the disturbance from the music, next time just give the reception a call and we will turn down the volume in the lounge. We hope to welcome you soon again. Your Innsider

Dear Sanda, thank you for your feedback. We are delighted to here that you found our facilities great. Our team is always willing to do a great job at the reception. Sometimes there are rush hours during check- in and check-out. Our team makes an effort to follow all guests requests and inquiries, so sometimes there are waiting times. Best regards,

Hallo Yunus Burak,vielen Dank für Ihr positives Feedback!Bis Bald & Freundliche Grüße,

Hallo Dirk,vielen Dank für Ihr positives Feedback. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

Dear Ervin,Thank you for taking the time to share your review.We're delighted to hear that our staff's friendliness and helpfulness made a positive impact on your stay, and that you found comfort in our accommodations. Our team takes pride in providing thoughtfully designed rooms to ensure you can make the most out of your stay. While the blankets did not meet your expectations, we hope that the overall comfort of our special Dream Maker mattresses added to a restful night's sleep. Rest assured, we are always seeking ways to enhance every aspect of our guests' experience.We hope to have the opportunity to welcome you and your wife back in the future for an even better experience. Kind regards,Benedikt Fischer, Front office Manager

Hallo Andreas,vielen Dank für Ihre positive Bewertung.Es freut uns außerordentlich, dass Sie den Aufenthalt bei uns in vollen Zügen genossen haben und unser Restaurant mit der Dachterrasse sowie die musikalische Untermalung durch den DJ am Samstagabend zu einem unvergesslichen Erlebnis beigetragen haben. Besonders geschätzt haben Sie unsere zentral gelegene Wohlfühloase, die ideal für einen Kurztrip ist und Erholung mit stilvollem Ambiente verbindet. Dass wir mit unseren sorgfältig ausgewählten Annehmlichkeiten und der einzigartigen Atmosphäre in unserem UpTown Sky Lounge & Restaurant überzeugen konnten, erfüllt uns mit Stolz.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Benedikt Fischer, Front office Manager

Dear Guest, Thanks for this review.We're absolutely thrilled you found our hotel to be a gem in the perfect spot to explore the city's charm! It's wonderful to know you could soak in the sights and sounds of Aachen with ease, and we hope our elegant minimalist design added a touch of serenity to your stay. As for the parking, it's a rare find in the city centre, and we're sorry if the cost took away a bit of the sparkle from your experience. Rest assured, we offer the convenience of an underground lot and a Tesla charging station for those electric moments!We hope that we have the opportunity to see you again soon. Kind regards,Benedikt Fischer, Front office Manager

Sehr geehrter Gast,haben Sie vielen Dank für Ihre nette Bewertung unseres Hotels.Es freut uns sehr zu hören, dass Sie unser Frühstücksangebot und die Lage unseres Hotels positiv hervorheben. Unser Ziel ist es stets, mit unserem vielfältigen Frühstücksbuffet und der zentralen Lage nahe bedeutender Sehenswürdigkeiten ein hervorragendes Erlebnis zu bieten.Wir bedauern, falls Sie Aspekte unseres Services als weniger zufriedenstellend empfunden haben sollten. Wir sind stets bemüht, unseren Gästen einen komfortablen und angenehmen Aufenthalt zu gewährleisten.Es ist erfreulich, dass Sie unsere Tiefgarage mit Elektroladestationen nutzen konnten. Wir verstehen, dass die Parkplatzsituation und die damit verbundenen Kosten eine Herausforderung darstellen können, und empfehlen unseren Gästen daher auch die Nutzung nahegelegener Parkmöglichkeiten am Wochenende.Bis bald hoffentlich.Mit freundlichen Grüßen,Benedikt Fischer, Front office Manager

Dear Ralph,Our sincerest thanks for this positive review of your stay at our hotel.We're delighted to hear you enjoyed the breakfast in our rooftop restaurant, which offers a variety of regional and healthy options alongside breathtaking views of the city. It is gratifying to know that the cleanliness of our hotel, the overall condition, and the service provided by our team met your expectations. Your comfort is our priority, and we're pleased that our special Dream Maker mattresses contributed to a restful stay.We look forward to welcoming you back. Best wishes,Benedikt Fischer, Assistant Front Office Manager