Hotels in de buurt van Winkelcentrum Hanes (Winston-Salem)

'Clem room'

'I like the location and the free breakfast. The bed mattress needs replaced.'

'Clean nice room'

'The staff was nice but the hotel needs renovations. A lot of outdated items, a lot of dirty spots and stains, room had old food spots that were missed, the pool area had bugs and dirty. Even though we had a room for 4, they kept giving us 3 towels and wash cloths. Breakfast was if the food was from the previous day, very hard/dry. It just wasn’t as enjoyable as the other Home2suites or hiltons we have ever stayed at.'

'The rear door from the parking lot was locked open providing no security. The pool was unfilled in mid-June, the cover was ripped and the leaves and debris filling it was a mosquito invested green swamp. The staff was great but the owner/management needs to make maintenance and security a priority. I wouldn't have stayed if I knew the pool and door were inoperable. The staff and ease of access to the highway are this locations redeeming qualities.'

'Clean, pleasant, nice staff. Convenient location, easy access.'

'Very clean, beds were very high for a short person to get in. Breakfast was awful.'

'The staff was friendly while they were there. The company needs to inform the guest on their website that the front desk is not 24 hours.'

'I was travelling with a pet for a one-night stay. I booked through Expedia. The listing stated that the hotel was pet friendly, but did not state that there was an additional $25.00 pet fee per night. I found this out from the clerk who checked me in. I was not happy about that, but I paid it. The grounds were not great for pets. There was not much grassy area for pet bathroom breaks and no bags available to pick up pet waste. The side entrance nearest to my room did not open with the key card,...

'The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon...

'Property is nice it's a good location to stay but they could clean up the pool area better and wipe things down and clean the pool. And we've asked several times when they clean their room to refill our shower soap and vacuum which they did not.'

'The staff was great! The property on the other hand seemed as it wasn’t kept up.'

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'Beds were fantastic and staff was very welcoming and accommodating. We will be back'

'Loved the property, welcoming staff. The homemade yogurt was phenomenal'

'We stayed here for 2 nights in a comfortable suite. The property was very pleasant, as were the staff. Parking was easy and safe. Strange that a hotel of this class doesn't have a bar or restaurant though. I know they offer a glass of wine in the evening, but having to walk 10 minutes to find somewhere to go for a nightcap we found unusual. Feels more like a wedding venue than a full-service hotel. Breakfast was very good.'