"The hotel is centrally located near the town hall and shopping street, yet my room was quiet and had a nice view. The bed was comfortable and clean, and the bathroom was well-maintained. I also appreciated the complimentary water and soft drinks.
I chose this hotel based on the many positive reviews, but the overall experience fell short of expectations. The room was very small and quite dated: worn carpets with a tricky entry step, chipped furniture, and a crookedly mounted TV. There was no proper desk—just a kind of ventilation unit without space for a chair—making it difficult to work on my laptop. Amenities were minimal: no slippers, shower cap, laundry bag, or in-room coffee/tea facilities, not much really.
Breakfast was also a bit of a letdown, despite looking forward to it on a free Saturday morning. I was initially asked to sit at the bar due to "the presence of groups", and was eventually moved to the lobby. There was a bread shortage that took over 20 minutes to be refilled, and coffee was not offered again unless requested.
I booked a standard single room and declined a paid upgrade. Yet, I paid nearly €150 per night. I’ve stayed in expensive cities for less, with far better value. For a 4-star hotel, you expect consistent quality, even in the standard categories. Nor should individual guests be treated secondary to groups. The hotel served its basic purpose, to spend the night, but the overall experience felt more like a budget stay than a treat."
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