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Beoordelingen van The Ritz Cafe and Motor Inn

2.5 out of 5
The Ritz Cafe and Motor Inn
5032 Caxton Street W, Whitecourt, AB

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 85 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 85 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 85 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 85 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 85 beoordelingen" "

8,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Louise

1 nacht verbleven in december 2023

10/10 – Uitstekend

Spencer

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place slaps it's exactly the correct amount of dated motel for the person that prefers the quiet and more relaxed vibe of a old motel. It is what it is and you know what it is it fills its role perfectly.
1 nacht verbleven in december 2023

8/10 – Goed

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice bar attached to the place

8/10 – Goed

Sean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for staying at The Ritz! Hope to have you again!

10/10 – Uitstekend

Ryan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
super comfy beds lots to choose from for tv i didnt like that my window didnt lock an tub was kinda small
1 nacht verbleven in juli 2023
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Matig

Paul

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Mario

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free breakfast was appreciated!!
1 nacht verbleven in oktober 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Alec

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Peter

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
For the price point it was great the room was very clean and in good shape for a older place on the hiway also the breakfast was awsome great job to everyone at that location i will definitely stop there again great place at least a 9 out of ten
1 nacht verbleven in augustus 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Redelijk

Dawn

1 nacht verbleven in juni 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for staying at The Ritz!We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Matig

Wyatt

1 nacht verbleven in juni 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Betty Ann

1 nacht verbleven in mei 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Erik

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Good value. All staff were very nice. Slept good. Older but I like having everything I need on site. Can’t believe they have a fresh made free breakfast at this price.
1 nacht verbleven in mei 2022
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Jim

1 nacht verbleven in december 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Redelijk

Sonya

Not the room I booked. Had a musty door, from dampness
2 nachten verbleven in oktober 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Michelle

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An older hotel but there is a new section where I stayed. It was quiet and fairly new on the inside. You get a free sit down breakfast in the restaurant which is delicious.
1 nacht verbleven in september 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Dawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a little worn but clean and tidy..comfy mattress and great staff...really a good value for the price and the pet fee was very reasonable...
1 nacht verbleven in september 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en comfort kamer
Good, fair
Good place to stay food I. The restaurant is decent. Rooms could use a bit of updating as the bathroom was very cold and cold tile floor.
1 nacht verbleven in augustus 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Sometimes I like to try and give the local guy some opportunity for service. The reviews for this place were pretty good. However, our stay at the ritz included being given two rooms that had not been resided in or looked at for a LONG time. The first smelled like sewer and I found the bathroom toilet water had completely evaporated and was letting some smell in. In the other room the first couple seconds of running the tap produced mud. Expedia stated breakfast included...when there I found out it was 1 breakfast/room. End result was 2 breakfasts for 7 people. On the other hand, the breakfast was a hot breakfast and tasty. With a bit more care and attention to rooms being rented out...and clearer communication on amenities...it could have been okay.
1 nacht verbleven in maart 2021
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Martin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
1 nacht verbleven in november 2020
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Redelijk

Kevin, Airdrie

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service, voorzieningen
An older Motel and needs updating. Non smoking room we were in had smell of stale smoke. Had cafe attached which had decent food at a reasonable price.
1 nacht verbleven in september 2020
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in mei 2020
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Livin on the Ritz
Good place to stay while working in the area. All required services are close by
4 nachten verbleven in februari 2020
Reactie van front desk op 7 mrt 2020
Thank you for your positive feedback. We hope you have a great day.

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van front desk op 7 mrt 2020
Thank you for your positive review! Have a great day.

8/10 – Goed

Andrew

5 nachten verbleven in januari 2020
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Andrew

4 nachten verbleven in december 2019
Reactie van The Ritz Cafe & Motor Inn op 28 nov 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen
1 nacht verbleven in december 2019
Reactie van Front Desk op 13 dec 2019
Thank you for your Review! Hope to see you in the future.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hot breakfast included. Staff were helpful.
1 nacht verbleven in december 2019
Reactie van Front Desk op 4 dec 2019
Thank you for your feed back. Hope to see you in the future!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good, free breakfast! That attracts me to the hotel.
1 nacht verbleven in november 2019
Reactie van Front Desk op 20 nov 2019
Thank you for your rating!

8/10 – Goed

Ashley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Front Desk op 20 nov 2019
Thank you for your rating!

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in september 2019
Reactie van Front Desk op 20 nov 2019
Thank You for your rating!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Very comfortable, staff friendly and accommodating, excellent food
1 nacht verbleven in september 2019
Reactie van Front Desk op 20 sep 2019
Thank you for your feedback! We are happy you enjoyed your stay with us.

8/10 – Goed

Geverifieerde reiziger

There 2 sections to this hotel. One renovated and one not , this time I stayed in the renovated section the hotel charges too much for damage deposit 3 times the other hotels in the area
1 nacht verbleven in september 2019
Reactie van Front Desk op 20 sep 2019
Thank you for your feedback. We are sorry for any inconvenience that may have be caused.

6/10 – Redelijk

GAIL

Reisde met een groep
1 nacht verbleven in augustus 2019
Reactie van The Ritz op 23 aug 2019
Thank you for your review!

8/10 – Goed

Jim

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van The Ritz op 23 aug 2019
Thank you for your review!

8/10 – Goed

Cheryl

Positief: Personeel en service
Older hotel, small beds, but good price. Breakfast really good!
1 nacht verbleven in augustus 2019
Reactie van front desk op 10 aug 2019
Thank you for the review. We appreciate your feedback. Have a great day

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019
Reactie van front desk op 27 jul 2019
We are sorry you didn't enjoy your stay with us. Have a good day.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, room was clean and well presented, breakfast included with stay was well prepared.
1 nacht verbleven in juli 2019
Reactie van front desk op 15 jul 2019
Thanks so much for staying with us and for taking the time to do a review. We hope you have a wonderful day.

2/10 – Ontzettend slecht

Unhappy, Whitecourt

Reisde met familie
Negatief: Netheid, personeel en service
No phone, no clock, cigarette burns on bathtub, toilet seat had deep cut groves on it, smoke detector removed. Free breakfast was terrible. Potatoes tasted awful and were unedible, bacon was almost raw also inedible. Overall this place was a disaster.
1 nacht verbleven in juni 2019
Reactie van front desk op 27 jun 2019
Thank you for bringing these matters to our attention and we apologize for any inconvenience. Have a good day.

8/10 – Goed

Chad

Positief: Personeel en service, comfort kamer
2 nachten verbleven in juni 2019
Reactie van front desk op 23 jun 2019
Thanks for posting a review. We hope you have a great day!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Internet and breakfast were good but this property getting old and looked like 20 yrs ago was very modern and nice but not today
1 nacht verbleven in juni 2019
Reactie van front desk op 20 jun 2019
Thank you for taking the time to post a review. Have a good day.

10/10 – Uitstekend

ROBERTO LIMA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surpresa
Atendimento excelente, café da manhã bom. Quatro amplo com tv a cabo.
1 nacht verbleven in mei 2019
Reactie van front desk op 24 mei 2019
Gracias Senor Lima! Thank you for posting a review and we hope you have a great day.

8/10 – Goed

Galen

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in april 2019
Reactie van ritz op 24 apr 2019
Thank you for your review!!

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great gem at very affordable price!
Very nice hotel, staff was friendly and professional. Room was clean, and updated. Bed was firm, seemed a bit smaller than our queen sized one at home, but overall was good. If we are ever in the area will stay again. The cafe was charming, pizza was very good and the included breakfast was tasted and filling!
1 nacht verbleven in maart 2019
Reactie van front desk op 30 mrt 2019
We are so glad you enjoyed your stay with us. Thank you so much for taking the time to leave such a nice review. Have a great day!

8/10 – Goed

Marlene

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay. Nice staff.
1 nacht verbleven in maart 2019
Reactie van front desk op 16 mrt 2019
Thank you for choosing to stay with us and for taking the time to post a review. Have a great day.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2019
Reactie van front desk op 1 apr 2019
Thank you so much! Have a great day.

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019
Reactie van front desk op 20 feb 2019
Thank you for the review. We are happy that you chose to stay with us and hope you have a great day.

8/10 – Goed

Damion

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van front desk op 28 jan 2019
Thanks for staying with us and for taking the time to post a review. We hope you have a great day.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Needs new carpet and updated décor. Good free breakfast and good staff. Still a good deal.
1 nacht verbleven in januari 2019
Reactie van front desk op 15 jan 2019
Thank you for staying with us and taking the time to post a review. We hope you have a great day and a safe journey.