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Beoordelingen van Summit Lodge Boutique Hotel

4 out of 5
Summit Lodge Boutique Hotel
4359 Main St., Whistler, BC

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 980 van 1321 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 1321 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1321 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 1321 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1321 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

DALE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Emma op 27 mei 2024
Hi Dale,Thankyou for your positive feedback! We hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Cameron J.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small kitchen, included real cup, glasses, etc. Sauna, jacuzzi, bathrobes, erc. Will absolutely come back and stay here.
2 nachten verbleven in mei 2024
Reactie van Miguel op 26 mei 2024
Thank you, Cameron, for this positive review. We are glad to hear that you enjoyed the stay. Do not hesitate to contact us directly for your next stay at the Summit Lodge!

8/10 – Goed

Maximiliano

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The fact that it is a pet friendly hotel makes for a nice surprise when i run into owners and their pets in the elevator.
3 nachten verbleven in mei 2024
Reactie van Jaden op 25 mei 2024
We're glad you appreciated our pet-friendly policy! It's always heartwarming to see guests and their pets enjoying their time together. Thanks for choosing to stay with us, and we hope to see you again soon, whether you're accompanied by your furry friend or not!

10/10 – Uitstekend

Howard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location. Quiet. Great staff!
2 nachten verbleven in mei 2024
Reactie van Liam op 25 mei 2024
Thank you Howard for this great review. We appreciate it and we look forward to welcoming you again on your next trip to Whistler!

10/10 – Uitstekend

Megan, Burnaby

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Miguel op 25 mei 2024
Thank you, Megan for this positive review! Looking forward to welcoming you again!

8/10 – Goed

Natasha

Reisde met familie
Everything was terrific except the pool was out of service.
2 nachten verbleven in mei 2024
Reactie van Liam op 24 mei 2024
Thank you for the Positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 – Goed

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room cleanliness and attention to details in design were impressive. Beds were comfortable. Room was spacious. Property was close to shopping, restaurants and a grocery store. Balconies were great. Lobby was cozy. Coffee maker could be of a better quality make. Parking spots were so tight and difficult to access. Expectation from the pool and hot tub was higher. Water could be slightly warmer and cleaner.
2 nachten verbleven in mei 2024
Reactie van Miguel op 24 mei 2024
We appreciate your review, Ali. Also, your feedback regarding the water temperature has been reported. We look forward to welcome you again!

10/10 – Uitstekend

JAGDEEP

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent size rooms but very clean and well organized. Balcony facing hills is cherry on the top.
1 nacht verbleven in mei 2024
Reactie van Emma op 23 mei 2024
Thankyou for the Positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff lovely, hotel clean with great amenities, second stay at this location and would definitely come back a third time.⭐⭐⭐⭐⭐
1 nacht verbleven in mei 2024
Reactie van Emma op 22 mei 2024
Hi Stacey,Thankyou for your kind words! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 – Goed

Megan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in mei 2024
Reactie van Emma op 21 mei 2024
Thankyou for your positive feedback! We hope to see you back at the Summit Lodge next time your in Whistler.

8/10 – Goed

Yiqing

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
overall pretty good, just towel and quilt not clean
1 nacht verbleven in mei 2024
Reactie van Miguel op 24 mei 2024
Thank you, Yiqing for your review. Looking forward to welcome you again!

10/10 – Uitstekend

Eleanor

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is fantastic!!
2 nachten verbleven in mei 2024
Reactie van Liam op 21 mei 2024
Hi Eleanor, Thank you for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time you're in Whistler!!

10/10 – Uitstekend

Jun yong

Highly recommended
2 nachten verbleven in mei 2024
Reactie van Liam op 20 mei 2024
Thanks, Jun Yong, for taking your time and leaving a great review. We appreciate it and we look forward to welcoming you again!

8/10 – Goed

Sheri-beth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Miguel op 20 mei 2024
Thanks, Sheri, for taking your time and leaving a review. We appreciate it and we look forward to welcoming you again!

10/10 – Uitstekend

Michelle, Kelowna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is at the North end of the Village Stroll. It is clean, modern, well maintained, comfortable, and well appointed. There must be a dozen restaurants within 2 blocks. Really loved our stay.
4 nachten verbleven in mei 2024
Reactie van Isabella op 19 mei 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our clean, modern, and well-maintained facilities. Our prime location near numerous restaurants is indeed a great advantage, and we're glad you found it convenient.We look forward to welcoming you back on your next visit!Best regards,

6/10 – Redelijk

Neha

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
We did find black spider on our bed. Nd no welcome drink was offered. Even snack in room was charged. Shower in our bathroom was not stabled it keep coming down. But the place was quiet.
1 nacht verbleven in mei 2024
Reactie van Isabella op 19 mei 2024
Thank you for your feedback. We're sorry for the issues you experienced during your stay.Finding a spider in your bed is unacceptable, and we apologize for this oversight. We'll be reviewing our cleaning procedures to ensure this doesn't happen again. We're also sorry that you weren't offered a welcome drink and that the shower was unstable. We will address these issues immediately.Regarding the snack charges, we aim to be transparent about these costs and will review how we communicate this to guests.We're glad to hear that you found the place quiet. We hope you'll consider staying with us again so we can provide you with a better experience.Best regards,

10/10 – Uitstekend

A

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, conveniences nearby, groceries, coffee, dining. Clean room, comfortable bed, friendly cleaning staff and front desk. The only issue was the way the Tv worked/instructions no where in the room and the front desk was unmanned after 10pm so no one was around to help with that. Not a huge deal but its something to consider addressing.
2 nachten verbleven in mei 2024
Reactie van Isabella op 19 mei 2024
Dear Valued Guest,Thank you for your wonderful review and for highlighting the positive aspects of our property. We're delighted to hear that you enjoyed the convenient location, clean room, comfortable bed, and friendly staff.We apologize for the confusion regarding the TV instructions. We'll ensure clearer instructions are provided in each room.Regarding the front desk being unmanned after 10 pm, our front desk is actually manned 24/7. The staff may sometimes be in the back office, but they are always available to assist you. We will work on making this more evident to our guests.We appreciate your feedback and hope to welcome you back soon.Best regards

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Miguel op 18 mei 2024
Thank you Wayne for this positive review. Looking forward to welcome you again!

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff from reception to porters to cleaners all very friendly. Nice Eco touches with water refill station lots of recycling bins dotted around. Room clean and quite. Free use of laundry service, nothing was too much trouble, would highly recommend staying there.
2 nachten verbleven in mei 2024
Reactie van Emma op 16 mei 2024
Hi Stacey,Thankyou for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Kathryn

Reisde met partner
Positief: Voorzieningen
the heart of Whistler Village. Very clean, incredibly quiet, well appointed room, & unbelievably attentive & customer service oriented staff. We will definitely stay here again!
3 nachten verbleven in mei 2024
Reactie van Emma op 15 mei 2024
Hi Kathryn,Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Danielle

2 nachten verbleven in mei 2024
Reactie van Jaden op 14 mei 2024
Hi Danielle ,Thank you for the positive review, we hope to see you again next time!

10/10 – Uitstekend

Seong-Mi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quite and stylish hotel
3 nachten verbleven in mei 2024
Reactie van Liam op 21 mei 2024
Hi Seong-Mi, Thank you for your positive feedback! We are glad you enjoyed your stay with us and hope to see you back at the Summit Lodge next time you're in Whistler

10/10 – Uitstekend

J Douglas, Edmonton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible staff
2 nachten verbleven in mei 2024
Reactie van Liam op 12 mei 2024
Thanks a lot J Douglas for this positive review. We appreciate it and we look forward to welcome you again!

8/10 – Goed

Rita

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We loved how central this hotel was to everything. Everything was great and we’d definitely stay here again. The fact that we were staying here in low season was perfect bcz we were lucky to avoid busy times.
2 nachten verbleven in mei 2024
Reactie van Liam op 12 mei 2024
Thanks a lot Rita for taking your time and writing a review. We look forward to welcome you again on your next trip to Whistler!

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
So cute and modern- such great atrention to decorating detail- the no closet system, the towels in the basket, the bedding and ipad at the bedside. So clean and new and staff were excellent. Pool hot tub (no gym)
1 nacht verbleven in mei 2024
Reactie van Liam op 11 mei 2024
Thankyou for your positive feedback and kind words! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 – Goed

Vinh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet for our first family trip.
1 nacht verbleven in maart 2024
Reactie van Liam op 11 mei 2024
Thankyou Vinh for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fast check in with friendly staff. I appreciated the recommendations for dinner options. Love the hotel and would definitely stay here again. Walkable to many restaurants and shops.
1 nacht verbleven in mei 2024
Reactie van Liam op 11 mei 2024
Thankyou Michelle for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Eliardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location
1 nacht verbleven in april 2024
Reactie van Liam op 11 mei 2024
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent property. Rooms very comfortable and included cooking facilities in a well equipped kitchenette.
1 nacht verbleven in mei 2024
Reactie van Jaden op 10 mei 2024
Dear Christopher,Thank you for the positive feedback. We are happy that you had a good stay with us. Hope to see you next time!

10/10 – Uitstekend

Anita, Katy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing We loved everything about it Thank you so much
2 nachten verbleven in april 2024
Reactie van Miguel op 6 mei 2024
Thanks a lot Anita for this great review and your kind words! Looking forward to welcome you again!

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great. Location is exceptional. Rooms are spacious, clean, and creatively decorated.
2 nachten verbleven in mei 2024
Reactie van Emma op 6 mei 2024
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Pamela

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely experience!!!
1 nacht verbleven in mei 2024
Reactie van Miguel op 5 mei 2024
Thanks a lot Pamela for this positive review. We appreciate it and we look forward to welcome you again!

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot for a weekend getaway! Sauna/pool/hot tub area was excellent. Would definitely stay again
1 nacht verbleven in mei 2024
Reactie van Miguel op 5 mei 2024
Thank you Karla for taking your time and leaving a review for us! We appreciate it and we look forward to welcome you again!

10/10 – Uitstekend

danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Je recommande cet hôtel
2 nachten verbleven in mei 2024
Reactie van Isabella op 5 mei 2024
Merci beaucoup d'avoir pris le temps de laisser votre avis positif sur notre hôtel ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. À bientôt !

10/10 – Uitstekend

sandy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was fantastic, very helpful. Excellent location, in Whistler downtown. Loved the room and common area.
1 nacht verbleven in mei 2024
Reactie van Isabella op 4 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our staff and enjoyed our prime location in Whistler downtown. It's great to know that you loved both your room and our common areas. We look forward to welcoming you back on your next visit to Whistler!

8/10 – Goed

Gisele

Reisde met familie
The location, being in Whistler, is beautiful.
1 nacht verbleven in april 2024
Reactie van Isabella op 4 mei 2024
Absolutely, Whistler's beauty speaks for itself! We're glad you enjoyed the picturesque surroundings during your stay. If there's anything else we can assist you with for your next visit, feel free to reach out. We look forward to hosting you again soon!

10/10 – Uitstekend

ROSELIA, KENT

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Lovely rooms, right in the middle of the village so close to everything. Pool was nice. But mostly, it was super dog friendly. I love my dog and I love traveling with her and she LOVES a good hotel. She loved the room, especially the balcony where she could watch the people gos by. No fee extra fees, no hassle. Just a form to sign saying you're responsible, which is so reasonable. She had a great time.
2 nachten verbleven in april 2024
Reactie van Isabella op 4 mei 2024
Thank you for sharing your feedback! We're delighted you enjoyed your stay and that your furry friend felt welcome. It's great to hear that our pet-friendly policies made your stay hassle-free. We look forward to hosting you and your pup again soon!

10/10 – Uitstekend

Andrew, Vero Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in april 2024

10/10 – Uitstekend

Marcelo

Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time, enjoyed my stay, staff was firendly and efficient
1 nacht verbleven in april 2024
Reactie van Isabella op 2 mei 2024
Dear Marcelo,Thank you for your fantastic review! We are thrilled to hear that you had a great time during your stay with us and that you enjoyed the overall experience.Our team takes great pride in providing friendly and efficient service, and we are delighted that you found our staff to be just that. Your kind words are truly appreciated and will be shared with our team members as motivation to continue delivering exceptional service.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way again.Warm regards,

10/10 – Uitstekend

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Very polite and helpful. They came up to my room after check in and brought me a complimentary bottle of wine as well.
1 nacht verbleven in april 2024
Reactie van Emma op 2 mei 2024
Hi Shawn, Thank you for the positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this place. We will be back
1 nacht verbleven in april 2024
Reactie van Emma op 1 mei 2024
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

6/10 – Redelijk

Edie

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
It was fine for a one night stay. Rooms are cramped and dated, parking was full so we had to park 6 minutes away which was a real hassle especially because it rained non stop. No room service at all. Front desk staff was nice. Overall decent but wouldn’t stay there again.
1 nacht verbleven in april 2024
Reactie van Isabella op 2 mei 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our front desk staff and are glad to hear that you found them nice during your stay.We apologize for any inconvenience you experienced due to the parking situation and the room size. We understand that these factors can significantly impact the overall experience, especially during inclement weather. Your comments about the dated rooms are noted, and we are continually working on improvements to enhance our guests' comfort.Regarding room service, we apologize for any confusion or inconvenience caused. We do offer alternative options for food delivery or recommendations for nearby dining establishments, and we regret if this was not communicated clearly during your stay.We appreciate your feedback as it helps us identify areas for improvement and ensure a more pleasant experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Best regards,

10/10 – Uitstekend

Sungwoo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and easy to get food
1 nacht verbleven in april 2024
Reactie van Jaden op 30 apr 2024
Hi Sungwoo,Thank you for staying with us. We are glad to hear that you had a great time. We hope to see you again next time!

10/10 – Uitstekend

Twinkle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best decision to stay here. Close walk to the village and most importantly the staff let us check in earlier. Clean and cozy room! Will definitelt re-book in the future.
1 nacht verbleven in april 2024
Reactie van Emma op 29 apr 2024
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

8/10 – Goed

Simion

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely property in Whistler village. We stayed as family 3 times here and we will be back!
2 nachten verbleven in april 2024
Reactie van Emma op 29 apr 2024
Thankyou for your positive feedback! We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Emma op 28 apr 2024
Hi Adam,Thankyou for your positive feedback! We hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Raymond, Surrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Miguel op 28 apr 2024
Thanks a lot Raymond for taking your time and writing a review. We look forward to welcome you again on your next trip to Whistler!

10/10 – Uitstekend

Marilyn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in april 2024
Reactie van Ellie op 26 apr 2024
Hi Marilyn, Thank you for sharing your positive feedback! We are pleased to hear you had a great stay, we hope to welcome you back again soon.

10/10 – Uitstekend

Jie

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the services provide for dog owners.
2 nachten verbleven in april 2024
Reactie van Emma op 25 apr 2024
Hi Jie,Thankyou for your feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.

10/10 – Uitstekend

Avneet

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVE ! AMAZING STAFF
1 nacht verbleven in april 2024
Reactie van Emma op 22 apr 2024
Hi Avneet,Thankyou for your positive feedback. We are glad you enjoyed your stay and hope to see you back at the Summit Lodge next time your in Whistler.