Familiehotels in West Springfield

'Front desk staff was very friendly and informative. Great location for the local colleges.'

'Q'

'The room had a very STRONG unpleasant smell and was told couldn't change rooms because they were completely booked and I booked through a 3rd party. I asked for some kind of disinfectant or smell spray, never received. I had to buy my own and use my expensive parfume to mask the smell. I was up all night coughing from the smell, had to put vicks vapor rub in my noise.I asked for a discount and was told it will go on a card/ not fully funded so that i can go elsewhere but everywhere i looked was...

'It was a nice room.'

'Never came to clean our room in a 5 nights stay, bathroom sink was clogged and no one came to fix it. Room tv didnt work. Empty box of tissues in room, spider in toilet with a whole web. No bathroom towels. No sponge or dish soap for kitchen utensils. We had a 2 bedroom suite. Terrible stay my family of 6 couldn't wait to leave. '

'The location was convenient for our needs. It was quiet. The listing did not let you know that you had to leave your room for your “private “ bath. The listing stated there was air conditioning, there was a fan. Wayne was friendly and personable.'

'Zeer vriendelijk personeel, ruime, propere kamers en een degelijk ontbijt. Wifi kon beter. Goede ligging, restaurants en Walmart Supercenter vlakbij.'