Hôtel près de Centre commercial de West Orchards (Birmingham)

« Très bon hôtel »

« Salle de sport pas très bien équipée »

« Clean room and close to city center »

« Séjour convenable »

« Hotel sympathique, avec de belles chambres, literie confortable, petite déception au niveau du petit déjeuner »

« DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet...

« Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on...

« I had to leave because the noise was unbearable. We were supposed to stay for 2 nights but only stayed for 1 in the end due to the noise. We book a hotel to try and sleep in and relax. However the music from the bar was so loud. The music went on till midnight, then started again at 7am and went on the whole next day, louder at night. I had the TV on loud, and could still not hear it because of the bass/music coming from the bar. Plus the banging from the corridor of doors, especially from the...

« Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. »

« Good : Easy to find, great comms, generally very clean indeed, quality of bathroom (great shower) and general decor far exceeded my expectation. Bad : False fire alarm at 4.30am, used underwear and socks from.previous guest in a drawer. »