Hôtel près de West Creek Reservation (Cleveland)

« Tres bien calme... »

« This site was acceptable, but definitely not up to Marriott standards. When we arrived the room only had one towel (there were two of us), and had no shower gel or hand soap. We went a day and a half with no hot water after being promised it was being fixed. We ended up changing rooms after a search for a room that did have hot water. Then the internet went out and was still not working properly four days later. We were informed at check-in that room service was done every other day, but during...

« Le personnel excellent surtout Elie ! Wow Excellent »

« The air does not turn off. We were awakened at 3 am with the room at 76 degrees. The air was set at 68. All it could blow was warm air. It continued to blow until and eventually it was up to 79 degrees. Thankfully we had to be to the airport at 6 am we didn’t notice it get any hotter. As we got ready at 5 am we had to keep the hall door open to at least get some cooler air in the room. This was not due to outside being hot/humid. The high during the day was in the 70’s. I would never...

« C'était parfait pour notre voyage de football NFL annuel. »

« Bien accueilli mais déjeuner était compris mais il n’y en avait pas seulement du café »

« Sent beaucoup le pot et la cigarette »

« c'est correct pour 1 nuit, les lits sont confortables »

« Did not like dirty carpet , and need paint »

« Clean room, very nice. Staff were helpful and accommodating and friendly. Would highly recommend. »

« Superbe expérience au Holiday Inn à Cleveland! Hôtel extrêmement propre avec un service de conciergerie disponible 24h sur 24, vraiment pratique et rassurant. Le personnel est impeccable, professionnel, sympathique et toujours prêt à aider. Gros coup de cœur pour le petit bar directement à l’hôtel, parfait pour relaxer le soir dans une ambiance cozy. Rien à redire, j’ai adoré mon séjour et je recommande cet hôtel sans hésiter. J’y retournerais sans réfléchir lors d’un prochain passage à...

« The shuttle ride and driver was great— very friendly and kind! Outside property needs upkeep and cleaning up. Inside was dirty. My room had an odor of being unclean and the floors were dirty—walking barefoot in my room resulted in dark and dirty feet!! Corners on floors were caked with dirt. My shower curtain was grossly moldy on the bottom. I did not eat breakfast here because of the overall lack of cleanliness. The night front desk person seemed annoyed when I asked a question about the...