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Beoordelingen van AfriCamps at Doolhof- Glamping

AfriCamps at Doolhof- Glamping
Bovlei Rd, Wellington, Western Cape

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 4 van 5 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 5 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 5 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 5 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 5 beoordelingen" "

8,4/10

Netheid

7,4/10

Personeel en service

10/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Christina

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay. The views are beautiful and the tents are very comfortable for a family of 5. There is a lot of outdoor space for the kids to run around. We plan on returning if we travel back to South Africa.

10/10 – Uitstekend

Abdul

Reisde met familie
Positief: Netheid, comfort kamer
Loving Glamping
Love the extra added benefits of the place eg hot tub, braai facilities, good shower, simple kitchenette and good bed linens. The kitchen tops do need some updating, the deck and the deck chairs needs some painting/refurbish.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Casper

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Something new and exciting
Great experience! Lovely reception, great area
1 nacht verbleven in januari 2021

2/10 – Ontzettend slecht

Alex

Reisde met familie
Negatief: Personeel en service
Stay Away!
The accommodation cancelled our booking without telling us after we booked 3 months in advance. We only found out on the day while the guests were half way on their way to the africamps. When I called their head office, the receptionist Faith was just plain rude, not helpful at all, with an attitude like they were doing me a favor by looking into the issue then just never got back to us. Thankfully we were able to find other accommodation somewhere else. This is not the first bad business issue I have had with them. In fact it is now 3 out of 4 bad experiences now. All in all shocking customer service, that doesn’t care about their customers. They are fully booked each weekend so make you feel like they don’t need you anyway. I never want to deal with them again My advice, stay away from this group!
2 nachten verbleven in november 2020
Reactie van Andrea op 3 dec 2020
Dear Alex, We are very sorry with regards to the circumstances surrounding the reasons for your bookings to be cancelled. As explained Expedia asked us not to reply to you as their customer care team took responsibility for this and chose to deal with you directly. We take great care in our service and have many happy guests and are sorry that you feel this way. Kind regards, Team AfriCamps

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2019