Zitruimte lobby

Beoordelingen van Mad River Lodge

3 out of 5
Mad River Lodge
2354 Mill Brook Road, Waitsfield, VT

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 162 van 257 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 257 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 257 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 257 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 257 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Came to ski at sugarbush. Parking right outside the room.
1 nacht verbleven in april 2024
Reactie van Management Staff op 7 mei 2024
Dear Thomas,Thank you for the wonderful review! We're thrilled to hear that you enjoyed your skiing trip and found our parking convenient. It's always our goal to make our guests' stays as seamless and enjoyable as possible. We look forward to welcoming you back to Mad River Lodge the next time you're in the area!

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management Staff op 26 mrt 2024
Thank you for the 5-star rating on Expedia! We're so pleased you had a positive experience at Mad River Lodge. While we wish we could hear more about what made your stay special, we're just glad to know that you were satisfied with your visit.Our team works hard to ensure a comfortable and welcoming environment for all our guests, and your high rating is a wonderful testament to our efforts. We hope to have the opportunity to welcome you back in the future for another great stay in Waitsfield, VT. Safe travels, and thank you for choosing Mad River Lodge!

8/10 – Goed

Linda

Stayed for a few days while repairs are done in my condo.
1 nacht verbleven in maart 2024
Reactie van Crystal op 6 mrt 2024
Hi Linda,Thank you for choosing Mad River Lodge for your recent stay while your condo was undergoing repairs, and for taking the time to leave us a 4 out of 5 review on Expedia. We hope you found our lodge to be a comfortable and peaceful retreat during this transitional period.It's our goal to provide a welcoming and relaxing environment for all our guests, whether they're with us for leisure, adventure, or in your case, a temporary home away from home. We hope you had everything you needed for a pleasant stay and that you were able to enjoy some of the amenities and services we offer.We would love to hear more about your experience and if there's anything we could have done to make your stay even better. Your feedback is invaluable to us as we continuously strive to improve our guest experience.Thank you again for staying with us at Mad River Lodge. We hope everything is well with your condo and that we'll have the pleasure of welcoming you back under more leisurely circumstances in the future.

2/10 – Ontzettend slecht

Jennifer

2 nachten verbleven in februari 2024
Reactie van Zan op 14 mrt 2024
Thank you for taking the time to share your rating of our hotel. We are genuinely concerned to see that your experience did not meet your expectations, as reflected in your 2 out of 10 rating. We aim to provide an exceptional stay for all our guests, and it seems we have fallen short of this goal during your visit.We are committed to improving and would greatly appreciate if you could provide us with more details about your stay. Feedback, whether positive or negative, is invaluable to us as it helps identify areas where we can enhance our services, facilities, and overall guest experience.Should you choose to share more about what specifically led to your dissatisfaction, please do not hesitate to reach out to us directly. We are eager to listen and make necessary improvements. Our team is dedicated to ensuring that every guest leaves our hotel feeling better than when they arrived, and your insights are critical to helping us achieve that.We hope to have another opportunity to host you in the future, under better circumstances, where we can demonstrate our commitment to excellence in hospitality.Warmest regards,Zan

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ski school visit
Great newly renovated barn. Loved the location.
1 nacht verbleven in februari 2024
Reactie van Management Staff op 18 feb 2024
Dear Guest,Thank you for the fantastic 10 out of 10 review on Expedia! We're delighted to hear that you appreciated the renovations at Mad River Lodge and fell in love with our location. Our team works hard to ensure that every guest enjoys a comfortable and memorable stay, and your feedback confirms that we're on the right track.We're thrilled that you had a great experience and hope to welcome you back soon for another visit. Exploring Waitsfield, VT, and the surrounding area is always a joy, and we're glad you got to enjoy what makes this place special. Safe travels, and thank you once again for choosing Mad River Lodge!

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Y
1 nacht verbleven in februari 2024
Reactie van Management Staff op 13 feb 2024
Thank you for your 5-star rating on Expedia! We're delighted to see that you had a positive experience at Mad River Lodge. We always strive to provide exceptional service and comfort to our guests, and it's wonderful to know we met your expectations. If there's anything specific you enjoyed or any suggestions for improvement, we'd love to hear from you. We look forward to welcoming you back on your next trip to Waitsfield, VT. Safe travels and thank you for choosing us!

8/10 – Goed

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Belle endroit unique et récent. Seuls points négatifs sont l’insonorisation qui laisse à désirer et le manque d’une smart tv. Mais je n’hésiterai pas à y retourner à mon prochain séjour à Sugarbush!
1 nacht verbleven in februari 2024
Reactie van Management Staff op 11 feb 2024
Dear Martin,Thank you for your wonderful review and the 8-star rating on Expedia! We're delighted to hear that you found Mad River Lodge beautiful, unique, and fresh. Your feedback is invaluable to us, and we appreciate your candid comments regarding the soundproofing and the absence of a smart TV in the room. We're always looking for ways to improve our guest experience, and your insights will certainly be considered as we continue to enhance our accommodations.We're thrilled to know that these points would not deter you from returning. We look forward to welcoming you back on your next visit to Sugarbush. It's our highest compliment when guests choose to stay with us again, and we're excited to have the opportunity to exceed your expectations in the future.Safe travels, and see you soon at Mad River Lodge!

10/10 – Uitstekend

Lucy

2 nachten verbleven in februari 2024
Reactie van Management Staff op 21 mrt 2024
Thank you for the 5-star rating of Mad River Lodge on Google! While we wish we could have heard more about your experience, we're thrilled to receive such a high rating and take it as a sign that you had a positive stay with us. Our team works hard to ensure every guest enjoys their time in Waitsfield, VT, whether they're here for the skiing, hiking, or simply to relax and take in the beautiful surroundings.We hope to welcome you back soon and would love to hear more about what made your stay memorable. If there's anything specific you enjoyed or areas where we can continue to improve, please don't hesitate to let us know.Thank you again for choosing Mad River Lodge. Safe travels until we see you again!

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for skiing at either Sugarbush or Mad River Glen. Family suite with full kitchen & separate bedrooms was great.
2 nachten verbleven in februari 2024
Reactie van Management Staff op 5 feb 2024
Dear Jeffrey,Thank you for your wonderful review and the 5-star rating on Expedia! We're delighted to hear that our location served you well for skiing at both Sugarbush and Mad River Glen. It's great to know that the family suite, with its full kitchen and separate bedrooms, met your needs and contributed to a fantastic stay.We aim to provide comfortable and convenient accommodations for families and groups looking to enjoy the best of Vermont's ski areas, and we're thrilled that we could offer you just that. We look forward to welcoming you back to Mad River Lodge for more memorable skiing adventures. Safe travels, and thank you for choosing us for your stay!

8/10 – Goed

Meghan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved how close it was to Sugarbush and how simple and cozy it was.
1 nacht verbleven in januari 2024
Reactie van Management Staff op 26 jan 2024
Dear Meghan,Thank you for your review and 4 out of 5 rating on Expedia. We're delighted to hear that you loved the proximity of Mad River Lodge to Sugarbush and found our accommodations simple and cozy. Our aim is to provide a comfortable and convenient base for guests looking to enjoy the local ski areas and the beauty of Waitsfield.We're always looking to improve our guests' experiences, so if there are any specific areas where you think we could enhance our services or facilities, we'd greatly appreciate your feedback. We hope to welcome you back again for another visit, striving to make your next stay a 5-star experience. Safe travels, and thank you for choosing Mad River Lodge!

8/10 – Goed

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute room & great, easy communication. My kids wouldve preferred a real bed rather than a gout on to share but it worked out fine other than their complaints. Room would be perfect for 3 people. You do have to walk outside to the indoor lobby for. Many rooms but there are coffe, tea and snacks available for purchase for bring food and use the toaster.
3 nachten verbleven in januari 2024
Reactie van Management Staff op 17 jan 2024
Dear Heather,Thank you for choosing Mad River Lodge and for taking the time to leave us an 8 out of 10 review on Expedia. We're glad to hear that you found the room cute and our communication easy and efficient. We appreciate your feedback regarding the bedding arrangement for your kids and understand the preference for a real bed. We'll certainly keep this in mind as we continually strive to improve our guests' experiences.We're pleased that you found the room suitable for three people and that our lobby amenities, including coffee, tea, and snacks, added convenience to your stay. Thank you for pointing out the outdoor walk to the indoor lobby, which can be a unique aspect of our lodge's layout.We hope the positive aspects of your stay outweighed the concerns, and we'd be delighted to welcome you back, perhaps in a room setup that better suits your family's needs. Safe travels and thank you again for your feedback and for staying with us at Mad River Lodge!

10/10 – Uitstekend

Reed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great spot well run , clean and great location near ski mountains
1 nacht verbleven in december 2023
Reactie van Management Staff op 13 jan 2024
Dear Reed,Thank you for your fantastic review and the 5-star rating on Expedia! We're thrilled to hear that you enjoyed your stay at Mad River Lodge, finding our facility well-run, clean, and ideally located near the ski mountains.Providing a comfortable and convenient base for our guests' mountain adventures is a priority for us, and it's gratifying to know that we met your expectations. We're committed to maintaining a high standard of cleanliness and service, and your feedback is a wonderful affirmation of our efforts.We look forward to welcoming you back for another great visit, whether it's for more skiing or simply to enjoy the area. Safe travels and thank you for choosing Mad River Lodge!

10/10 – Uitstekend

Jay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room and location
1 nacht verbleven in december 2023
Reactie van Management Staff op 13 jan 2024
Dear Jay,Thank you for the perfect 10 out of 10 rating on Expedia! We're delighted to hear that you were pleased with both the room and the location at Mad River Lodge. Our team strives to provide comfortable accommodations and a convenient base for exploring Waitsfield and the surrounding areas, so it's wonderful to know we hit the mark for you.We appreciate your feedback and look forward to welcoming you back for another excellent stay. Safe travels and thank you for choosing Mad River Lodge!

8/10 – Goed

louis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management Staff op 13 jan 2024
Dear Louis,Thank you for your 8 out of 10 rating on Expedia. We're pleased to see that your stay at Mad River Lodge was largely positive. We're always striving for excellence and would welcome any specific feedback or suggestions on how we can make your next stay even better. We hope to have the opportunity to host you again and aim to provide a 10 out of 10 experience. Safe travels and thank you for choosing Mad River Lodge!

10/10 – Uitstekend

Spiros, Astoria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great modernized property. New and fresh. Very comfortable. Would definitely stay again.
2 nachten verbleven in december 2023
Reactie van Management Staff op 13 jan 2024
Dear Spiros,Thank you for your wonderful review and 5-star rating on Expedia! We're delighted to hear that you appreciated the modernized aspects of Mad River Lodge, finding everything new, fresh, and comfortable.Our team works hard to maintain a welcoming and up-to-date environment, so it's rewarding to know that our efforts have resonated with you. We're thrilled that you would consider staying with us again, and we look forward to welcoming you back for another enjoyable visit. Safe travels and thank you for choosing Mad River Lodge!

10/10 – Uitstekend

Andrew

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the mountain.
1 nacht verbleven in december 2023
Reactie van Management Staff op 13 jan 2024
Dear Andrew,Thank you for the 5-star review on Expedia! We're glad to know that our proximity to the mountains was a highlight of your stay at Mad River Lodge. Being close to the mountains is indeed one of the aspects our guests appreciate most, especially for outdoor adventures or simply enjoying the scenic views.We hope your time in the area was memorable, and we look forward to welcoming you back for more mountain experiences or a relaxing retreat. Safe travels and thank you for choosing us for your stay!

6/10 – Redelijk

AnneMarie

Positief: Netheid, personeel en service
Staff were very accommodating and helpful. Unfortunately the room could not properly accommodate the number of guests booked due to a broken pull out bed. Would recommend calling ahead to confirm accommodations. The staff did try to help with a blow up mattress.
2 nachten verbleven in december 2023
Reactie van Zan op 16 dec 2023
Dear AnnMarie,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our staff accommodating and helpful, as we strive to offer the highest level of service to all our guests.We sincerely apologize for the inconvenience caused by the broken pull-out bed in your room. We understand how important comfortable and adequate sleeping arrangements are, especially when traveling with multiple guests. Your suggestion to call ahead and confirm accommodations is greatly appreciated and something we will encourage future guests to consider.We are glad our team was able to a solution with a blow-up mattress.Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to better serve you during your next visit and assure you of a more comfortable and enjoyable stay.

8/10 – Goed

Steve

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Neat little motel, nicely decorated and good enough for a night's rest. The room was stuffy due to lack of ventilation, and when the guests moved into the room next door, fortunately we don't speak Italiano, as we could hear the whole conversation.
1 nacht verbleven in november 2023
Reactie van Management Staff op 29 nov 2023
Thank you for your review and for staying at Mad River Lodge. We're glad to hear that you found our property neat and nicely decorated, and suitable for your overnight needs.We apologize for any discomfort caused by the lack of ventilation in the room and the noise from neighboring guests. We appreciate you bringing these issues to our attention, as it helps us to improve the experience for all our guests. We're looking into ways to enhance room ventilation and soundproofing, ensuring a more comfortable and private stay.We hope these aspects of your stay won't deter you from visiting us again. We'd love the opportunity to provide you with a more enjoyable experience next time. Safe travels!

10/10 – Uitstekend

Alexis

1 nacht verbleven in november 2023
Reactie van Management Staff op 13 jan 2024
Dear Alexis,Your 5-star rating for our property Mad River Lodge is greatly appreciated.Our team works diligently to provide a welcoming and comfortable environment for our guests, and your rating is a wonderful testament to our efforts. We look forward to the opportunity to welcome you back in the future for another great stay in Waitsfield, VT.Thank you for choosing our property for your stay!

10/10 – Uitstekend

Alice Beth

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Management Staff op 15 nov 2023
Thank you for the 5-star rating on Expedia! We're delighted to see that you had a positive experience at Mad River Lodge. While we wish we could hear more about what made your stay special, we're just glad that you left satisfied. We look forward to welcoming you back in the future for another wonderful stay in Waitsfield, VT. Safe travels and thank you for choosing Mad River Lodge!

10/10 – Uitstekend

Monica

1 nacht verbleven in oktober 2023
Reactie van MB op 18 nov 2023
Hi Monica, Thank you so much for choosing to stay at Mad River Lodge and for taking the time to leave us a 5 out of 5 star rating! We truly appreciate your positive feedback, and we're delighted to hear that you had a fantastic experience during your stay.If you ever decide to return to the Mad River Lodge, please don't hesitate to reach out if there's anything specific you'd like to share or if there are any additional ways we can make your next visit even more enjoyable.Once again, thank you for your kind rating, and we look forward to hosting you again in the future.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property with beautiful views.
1 nacht verbleven in oktober 2023
Reactie van Management Staff op 23 okt 2023
Thank you for taking the time to leave a 5-star review on Expedia. We're delighted to hear that you enjoyed your stay at Mad River Lodge and appreciated our beautiful views. Vermont's natural beauty is indeed something special, and we're thrilled that you got to experience it during your visit.Should your travels bring you back to the area, we'd be more than happy to welcome you again. Your positive feedback is truly appreciated.

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt like a honeymoon get a way. Very clean. Very affordable just a bit out of the way.
1 nacht verbleven in oktober 2023
Reactie van MB op 19 okt 2023
Hi William, Thank you for choosing Mad River Lodge for your stay, and we're delighted to hear that you felt like it was a honeymoon getaway! We appreciate your positive feedback about the cleanliness and affordability of our lodge.Mad River Lodge is nestled in a peaceful and scenic location, which is one of the things that many of our guests love. We understand that it may be a bit off the beaten path, but that's part of the charm of our lodge and the opportunity to experience the beauty of nature.If you ever plan to visit the area again, we would be thrilled to welcome you back for another wonderful stay. Your satisfaction is important to us, and we look forward to providing you with another memorable experience. Thank you for your kind words and for choosing Mad River Lodge.

4/10 – Matig

Stefan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was not even a chair or a table in the room. Can’t recommend this property.
1 nacht verbleven in oktober 2023
Reactie van Dana op 13 okt 2023
Hi StevenThere is a chair per person in every room. You had a room for two so you had two chairs. I’m assuming you are traveling quite a bit looking at the fall foliage and have mixed us up with another lodge on your trip. Please always keep better notes as this is very wrong information to be providing to our future guests. Thank you.

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The registration was all computerized via text. The rooms were clean andwell decorated. There were no chairs in the room and no convenient dining iptions,
1 nacht verbleven in september 2023
Reactie van MB op 13 okt 2023
Hi Linda, Thank you for your feedback, and we're glad to hear that you found our rooms clean and well decorated. We appreciate your input regarding the absence of chairs in the room and limited dining options. Your feedback is valuable to us as we continuously strive to improve our guests' experience.Regarding dining options, we understand that having convenient dining choices can greatly enhance a guest's stay. While we may not have an on-site restaurant, we are always happy to provide recommendations for nearby restaurants or eateries that offer a variety of dining experiences to suit different tastes.Additionally, we'll consider your suggestion about providing chairs in the room for added comfort. We want to ensure that your future stays with us are even more enjoyable.Thank you for choosing to stay with us, and we hope to welcome you back in the future. If you have any more feedback or specific requests for your next visit, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities.

10/10 – Uitstekend

Elizabeth

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean, the mattress was firm, and the shower was very nice.
1 nacht verbleven in oktober 2023
Reactie van MB op 12 okt 2023
Hi Elizabeth, We are absolutely thrilled to hear that you had a wonderful stay at our hotel! Thank you so much for taking the time to share your experience and awarding us a 5-star review. It's fantastic to know that you found the room clean, the mattress firm, and the shower enjoyable. We take great pride in providing our guests with a comfortable and clean environment, and it's rewarding to hear that our efforts have met your expectations.If you ever plan to visit again or have any special requests for your next stay, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future, and we appreciate your continued support. Thank you for choosing us for your accommodation needs!

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for our needs, easy check-in, out. We will be back.
Reactie van MB op 12 okt 2023
Hi Rebecca, We are absolutely delighted to receive your 5-star review! Thank you so much for taking the time to share your positive experience at our hotel. We're thrilled to hear that our accommodations were perfect for your needs and that the check-in and check-out process was smooth and convenient.Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future. If you ever have any specific preferences or requests for your next visit, please feel free to let us know. Your satisfaction is our top priority, and we can't wait to have you as our guest again. Safe travels until then!

4/10 – Matig

Allen

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Disappointed
Room was clean and bed was comfortable. Could not adjust air conditioning so was very hot & stuffy.Although the bed was comfortable, we did not sleep well due to temperature of room. There needs to be a chair so you don’t have to sit on the bed all the time.Need to have a worker on site.Tiny bathroom.
1 nacht verbleven in oktober 2023
Reactie van MB op 12 okt 2023
Hi Allen, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us to identify areas where we can improve our guests' experience.I'm delighted to hear that you found the room clean and the bed comfortable. However, I'm truly sorry to learn that you encountered some issues during your stay. Please accept our sincere apologies for any discomfort you experienced.Regarding the air conditioning, we're actively working to ensure that our guests can easily adjust room temperatures to their preference. We'll investigate this matter further to make sure the climate control system is functioning correctly in that room.Your suggestion about having a chair in the room is valuable feedback, and we will consider it for future room improvements to enhance your comfort during your next stay.We understand the importance of having a staff member on-site to assist guests promptly, and we're taking steps to address this concern more effectively.Once again, thank you for sharing your thoughts. Your feedback is incredibly valuable to us, and we hope you will give us another opportunity to provide you with an even more enjoyable stay in the future.If you have any additional comments or questions, please don't hesitate to reach out.

8/10 – Goed

Justin

2 nachten verbleven in oktober 2023
Reactie van MB op 12 okt 2023
Hi Justin, Thank you so much for your positive 8-star review on Google! We're absolutely thrilled that you had such an outstanding experience during your stay at Mad River Lodge.Your exceptional rating and kind words truly mean the world to us. We take great pride in offering our guests a memorable and enjoyable stay, and it's fantastic to know that we exceeded your expectations.We're always here to provide exceptional service and a cozy atmosphere for all our guests. Should you plan another visit to the Waitsfield area, we would be delighted to welcome you back to Mad River Lodge.

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean accommodations
1 nacht verbleven in oktober 2023
Reactie van MB op 6 okt 2023
Hi Katherine, Thank you for the 5-star review! We're thrilled to hear you enjoyed our accommodations and found them to be clean and to your satisfaction. It's our goal to provide guests with a top-notch experience, and your feedback is greatly appreciated. We look forward to welcoming you back on your next visit.

2/10 – Ontzettend slecht

Christopher

1 nacht verbleven in oktober 2023
Reactie van Zan op 24 okt 2023
Hi Christopher, Firstly, I want to extend our heartfelt apologies for any inconvenience you faced during your booking experience with our hotel. Feedback from our guests is invaluable, and it helps us to continually improve our services.Upon reviewing the circumstances surrounding your reservation, it appears that we had to cancel your stay due to a declined credit card transaction. Please understand that we, like most hotels, rely on guaranteed methods of payment to hold reservations. This is a measure that ensures rooms are available for guests who intend to stay and pay for them. As soon as we were made aware of the issue, we promptly reached out to provide an opportunity for an alternative payment method but you declined to do so and therefore we had to cancel the reservation.

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Comfortable beds and nice setting area with small kitchen.
1 nacht verbleven in september 2023
Reactie van MB op 6 okt 2023
Hi Kim, Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed the comfort of our beds and the convenience of our setting area with the small kitchen. It's always our aim to make our guests' stay as comfortable as possible. We look forward to the opportunity to host you again in the future.

6/10 – Redelijk

Thomas

Zakenreiziger
Positief: Netheid
Absolutely no human contact. Very impersonal.
2 nachten verbleven in september 2023
Reactie van Dana op 12 sep 2023
Hi ThomasOur innkeeper was off last night and we had a covering inn keeper that assisted you. The world is short staffed. We are trying our best by having someone cover the lodge to give John a break. You could have had human contact if you reached out as John lives on the property. Please reach out next time.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great find
Great place. Clean, spacious, well thought out. Overall two thumbs up!
1 nacht verbleven in augustus 2023
Reactie van MB op 4 sep 2023
Hi Tim! Thank you for your awesome feedback! We're Glad you stayed with us! Looking forward for your next visit!

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Personeel en service
Clean and cozy
1 nacht verbleven in augustus 2023
Reactie van MB op 28 aug 2023
Hello Karen, Thank you or your feedback! Indeed a clean lodge! We're really wanted to maintain cleanliness at all times at the lodge! We hope to see you again soon!

10/10 – Uitstekend

Sandy, Tallassee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in augustus 2023
Reactie van MB op 28 aug 2023
Hello there Sandy! Thank you for your perfect rating, indeed great place, near to all beautiful places in Vermont, We're looking forward to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van MB op 10 aug 2023
Hi! Thank you for your perfect ratings! We hope you enjoyed your stay with us! See you soon!

10/10 – Uitstekend

Dore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how there was entertainment provided. it was a very cute and cozy space.
1 nacht verbleven in augustus 2023
Reactie van MB op 10 aug 2023
Hi Dore! Thank you for your perfect ratings! You're one of the reason we love what we are doing in the lodge! Hope to see you soon!

10/10 – Uitstekend

jean-pascal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van MB op 11 jul 2023
Hi Jean! Thank you for your perfect ratings! We're really happy you enjoyed your stay with us! please visit us in summer!

6/10 – Redelijk

Alain

Positief: Netheid
2 nachten verbleven in juni 2023
Reactie van MB op 8 jul 2023
Thank you for your ratings Alain, We hope you enjoyed the stay with us! Please visit us soon!

10/10 – Uitstekend

Nili

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, good value
Our room was spotless. Check in and out by text was easy. The room in the lobby looked like it would be nice to hang out in, but we were only there briefly.
1 nacht verbleven in juli 2023
Reactie van MB op 5 jul 2023
Hello Nili! Thank you for your feedback! We're really happy you enjoyed your stay with us! Please visit us again!

10/10 – Uitstekend

Luis I

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The virtual instructions took us by surprise, but it was convenient. The location was very convenient as it was close to town and trails.
1 nacht verbleven in juni 2023
Reactie van MB op 3 jul 2023
Hi Luis! Thank you for your perfect ratings! Right we really love our contactless check in process, its easy and safe for our guests and for our staff as well! Hope to see you soon!

10/10 – Uitstekend

Monica

1 nacht verbleven in juni 2023
Reactie van MB op 14 jul 2023
Hi Monica Thank you for your perfect ratings! Please visit us soon!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van MB op 13 jun 2023
Hi Donald! Thank you for your perfect ratings! We're Happy you enjoyed your stay with us! Hope to see you soon!

8/10 – Goed

Sonia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chambre au goût du jour et très propre. Lit très confortable! Le seul bémol c’est qu’on entend ce qui se passe dans les autres chambres et des vibrations de gens qui marchent mais c’était calme de 22h à 8h alors nous avons bien dormi.
1 nacht verbleven in mei 2023
Reactie van MB op 7 jun 2023
Thank you for your feedback Sonia! We appreciate hearing that the room was up-to-date and very clean, and that you found the bed to be comfortable. We understand that the noise from other rooms and vibrations from people walking can be a downside, We also have other rooms that is more comfortable and quite than others, you can reach our staff or call upon reservations. But We're glad that you still have a good sleep at the lodge, Please let us know when will be your next visit so we can assist you! see you soon!

8/10 – Goed

LU

2 nachten verbleven in mei 2023
Reactie van MB op 18 jun 2023
Hello LU, Thank you for your ratings! We Hope to see you soon!

10/10 – Uitstekend

Sebastien

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice lodge. Clean and new/renovated. I would return anytime.
2 nachten verbleven in april 2023
Reactie van MB op 17 apr 2023
Hi Sebastien, Thank you for your perfect feedback! Hope you enjoyed your stayed with us! Looking forward for your next visit here

10/10 – Uitstekend

Andy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place is great. Eco friendly - what are you talking about?!!!!! Ridicules
1 nacht verbleven in april 2023
Reactie van MB op 17 apr 2023
Hi Thank you for your ratings and feedback! Hope to see you soon.

2/10 – Ontzettend slecht

Katherine

3 nachten verbleven in maart 2023

6/10 – Redelijk

Alan

1 nacht verbleven in maart 2023
Reactie van MB op 1 apr 2023
Hello Alan, Thank you for your feedback and we hope to see you soon!