Hotels met roomservice in Victoria Island

'I wasn't allowed to check in baser on my Expedia booking. I had to make another payment before I could check in and I'm yet to be refunded by Expedia.'

'First, I was embarrassed when the hotel claimed they had no dealings or contact with Hotels.com. I told them I had paid with my Visa debit card but they refused. Because it was late, I had to pay cash again. I have receipts. Hotels.com will do well not to charge my card. The service was poor as the generator did not come on or at best epileptic. The place is just substandard for the price and location'