Een binnenzwembad

Beoordelingen van Red Roof Inn Vermillion - U of South Dakota

2 out of 5
Red Roof Inn Vermillion - U of South Dakota
1208 E Cherry St, Vermillion, SD

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 114 van 320 beoordelingen" "
Gastenscore: 8 - Goed. 125 van 320 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 320 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 320 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 320 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Denae

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We've had a bad streak with hotels recently, but I'm glad to say that the Red Roof in Vermillion broke that streak! We loved our stay! The staff were friendly and helpful, it was quiet, beds were comfortable, and everything was clean. We did not have time to have breakfast, so I can't review that. The only downside was that the pool was super cold! I will gladly stay again.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Nishaye RediResponse Specialist op 7 apr 2024
Hello Kathy, The staff at the Red Roof Inn Vermillion - U of South Dakota and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 – Goed

Oludotun

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
3 nachten verbleven in februari 2024
Reactie van Kamaria RediResponse Specialist op 6 feb 2024
Dear Oludotun, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be great. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 – Uitstekend

Kristi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Antonio,RediResponse Specialist op 30 jan 2024
Hello krisit Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic stay
The building is showing it's age a bit, but the rooms have been updated with new beds and furniture, though the bathtub needed a bit of work. Was plenty warm even though it got below 0 overnight. It was my second time staying there and will stay again.
1 nacht verbleven in januari 2024
Reactie van Sharma RediResponse Specialist op 23 jan 2024
Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA appreciate your 4/5 score. I am happy to read your comments about we're your choice hotel, you were pleased with our newly updated rooms, and all the other kind remarks mentioned. However, you indicated that the upkeep of our hotel and the bath tub hindered your experience. Our team is committed to satisfying our guest, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Chevanese RediResponse Specialist op 12 jan 2024
Dear Valued Guest, Thank you for your positive rating, following your stay at the Red Roof Inn Vermillion - U of South Dakota. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parking is limited. Good breakfast
3 nachten verbleven in januari 2024
Reactie van Olivia RediResponse Specialist op 11 jan 2024
Thank you, Mark, for telling us about your stay at the Red Roof Inn Vermillion - U of South Dakota. I am glad you found our breakfast to be good, despite the parking being limited. Please accept our apologies for any inconvenience this may have caused. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Redelijk

Allan

Negatief: Staat van de accommodatie en faciliteiten
Bathroom was small and cramped. Swimming pool was cold. Not going there again!
3 nachten verbleven in januari 2024
Reactie van Olivia RediResponse Specialist op 11 jan 2024
Thank you, Allan, for telling us about your stay at the Red Roof Inn Vermillion - U of South Dakota. I am disappointed you had a less than satisfactory experience prompting your 3/5 score. The situation you described regarding the limited space in the bathroom and the swimming pool you found to be cold are truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Olivia Red Roof ManagementRediResponse Specialist

8/10 – Goed

Nicole

1 nacht verbleven in december 2023
Reactie van Sharma RediResponse Specialist op 27 dec 2023
Hello Nicole, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 – Goed

Dale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Basic hotel room with a typical breakfast. Nothing too fancy but no complaints
1 nacht verbleven in december 2023
Reactie van Xao RediResponse Specialist op 26 dec 2023
Thanks for sharing your feedback with us, Dale. The staff at our Red Roof Inn Vermillion - U of South Dakota was elated to see that we earned your 4/5 score and that you had no complaints. You also stated that the room was basic and that the breakfast was typical.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,Red Roof Management

6/10 – Redelijk

Holly

1 nacht verbleven in december 2023
Reactie van Recordo Rediresponse Specialist op 16 dec 2023
Hello Holly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really appreciated how clean the room was!
1 nacht verbleven in december 2023
Reactie van Sharma RediResponse Specialist op 14 dec 2023
Thank you for taking the time to write about experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. Mary, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you were really pleased with the cleanliness of your room. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Mary, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Red Roof Management

8/10 – Goed

Angie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second weekend in a row we have stayed here. Very convenient and great price. Clean and comfortable
1 nacht verbleven in december 2023
Reactie van Sharma RediResponse Specialist op 10 dec 2023
Thank you for taking the time to write about experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. Angie, it is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about we're your choice hotel, you found our location to be very convenient, prices to be great, and you were pleased with the cleanliness and comfortability. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Angie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Red Roof Management

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Kerry-Lee RediResponse Specialist op 6 dec 2023
Hello Robert, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thank you for a great stay.
1 nacht verbleven in december 2023
Reactie van Gabrielle RediResponse Specialist op 5 dec 2023
Thank you for taking a moment to leave a review, Raymond. The staff and I at the Red Roof Inn Vermillion - U of South Dakota appreciate your 5/5 score following your stay. I am happy that you had a great stay with us.At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

6/10 – Redelijk

Jeanette

1 nacht verbleven in november 2023
Reactie van Devorine Red Roof Management op 23 nov 2023
Thank you for taking a moment to rate your experience, Jeanette. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 3/5 score following your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip! Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was wonderful and clean. The mattresses not so comfy and didnt have enough tolietries but would definitely stay there again.
1 nacht verbleven in november 2023
Reactie van Olivia RediResponse Specialist op 11 nov 2023
Thank you, our dear Valued Guest, for taking the time to tell us about your stay at the Red Roof Inn Vermillion - U of South Dakota. I am glad that you were pleased with your clean and wonderful room, despite the mattress not being to your liking and all the other concerns that dampened your visit. Please accept our apologies for the inconvenience you highlighted and can assure you that this is not reflective of our usual standards. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Uitstekend

Rebecca

1 nacht verbleven in oktober 2023
Reactie van Devorine Red Roof Management op 9 nov 2023
Thank you for taking a moment to positively rate your experience, Rebecca. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof Management RediResponse Specialist

10/10 – Uitstekend

Denise J

1 nacht verbleven in oktober 2023
Reactie van Devorine Red Roof Management op 26 okt 2023
Thank you for taking a moment to rate your experience, Denise. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 – Goed

Virgil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Dannielle Rediresponse Specialist op 2 okt 2023
Hello Virgil, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 – Goed

Holly

1 nacht verbleven in september 2023
Reactie van Dannielle Rediresponse Specialist op 13 okt 2023
Hello Holly,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof ManagementRediresponse Specialist

10/10 – Uitstekend

Zeretta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location, clean and safe.
2 nachten verbleven in september 2023
Reactie van Oniel Rediresponse Specialist op 23 sep 2023
Hello Zeretta,Thank you for taking the time to write a review of your stay at the Red Roof Inn Vermillion - U of South Dakota. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know you took liking to the convenience, cleanliness and safety of our property. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, except the room had a musty smell.
2 nachten verbleven in september 2023
Reactie van Antonio,RediResponse Specialist op 19 sep 2023
Dear Mike,Thank you for taking the time to tell us about your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. It’s great to hear that you were fond of the property and had a good stay. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issues with doors and windows.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

6/10 – Redelijk

Steve

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Back Door is always locked as if they are in fear of bad guys. Keys were not working. Twice. Pretty much your average RRI with the guts to charge $200 bucks a night. It was okay overall.
1 nacht verbleven in september 2023
Reactie van Olivia RediResponse Specialist op 18 sep 2023
Hello Steve, Thank you for providing us with details about your stay at the Red Roof Inn Vermillion - U of South Dakota. Please accept our most sincere apologies for the back door you found to be closed, the keys not being to your liking and all the other listed hindrances. To ensure that a situation like yours doesn't happen again, your comments will be taken into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 – Matig

Liz

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The continental breakfast consisted of a sausage link and some dried out flat egg! The fruit looked old and gross! The coffee was like a normal coffee pot and there was a lot of coffee grounds in it! The air conditioner didn’t work very well ! The room was pretty clean tho! There was also a square piece of painted sandpaper stuck to the wall with painters tape to cover a hole ! Don’t recommend this motel!
1 nacht verbleven in september 2023
Reactie van Antonio,RediResponse Specialist op 19 sep 2023
Dear Liz,Thank you for taking the time to tell us about your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. It’s great to hear that you found your room to be clean. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the breakfast not being to your liking in addition to other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

8/10 – Goed

Kay Ann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Antonio,RediResponse Specialist op 17 sep 2023
Dear Romain,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES MONTEREY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as a lack of breakfast.In regards to the lack of breakfast, on your next stay feel free to try out one of the close restaurants in the area which offer a wide variety of options.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

8/10 – Goed

Ernest

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The breakfast was really small and not many choices,
1 nacht verbleven in september 2023
Reactie van Oniel Rediresponse Specialist op 16 sep 2023
Hello Ernest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Vermillion - U of South Dakota. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. However, you indicated that you weren't satisfied with our breakfast menu. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

10/10 – Uitstekend

beth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and easy to find! Friendly staff! West side door was broken. Couldn’t get in from that way with key card and handle was loose. Loved the hardwood floors put in the rooms. Clean and cozy. Pool was super cute and well kept. Nice breakfast. Happy to have ice!
2 nachten verbleven in september 2023
Reactie van Recordo Rediresponse Specialist op 12 sep 2023
Dear Beth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. Our goal at Red Roof is to provide a clean and comfortable stay and I'm happy to see that we were able to achieve this with you. I'm happy you were pleased with our friendly staff, breakfast and our pool. It's saddening to hear that you encountered a faulted door. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Recordo Rediresponse Specialist

6/10 – Redelijk

Calvin

Zakenreiziger
1 nacht verbleven in september 2023
Reactie van Devorine RediResponse Specialist op 7 sep 2023
Thank you for taking a moment to complete our survey, Calvin. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

10/10 – Uitstekend

margie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van LaTunde Murrant. Rewards Specialist op 27 okt 2023
Hello Margie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Uitstekend

Alison

1 nacht verbleven in september 2023
Reactie van Devorine RediResponse Specialist op 6 sep 2023
Thank you for taking a moment to complete our survey, Alison. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

4/10 – Matig

Danya

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Sashauna Red Roof Management op 2 aug 2023
Hello Danya,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Vermillion - U of South Dakota. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 – Ontzettend slecht

Keith

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not impressed
The room had a strange smell in it. The bathroom was very small. The pillows had seen better days as had the comforter. At 11 and 1 pm we were woke up with fighting in the room above us. The room was very dated. Breakfast was OK.
1 nacht verbleven in juli 2023
Reactie van Sashauna Red Roof Management op 2 aug 2023
Dear Keith,Thank you for taking the time to tell us about your stay at the Red Roof Inn Vermillion - U of South Dakota. I was thrilled to see you were satisfied with the breakfast. However, the situation you described regarding the strange smell you encountered, the size of the bathroom not to your liking and the other concerns you listed is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 – Ontzettend slecht

Kenneth

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible stay
1 nacht verbleven in juli 2023
Reactie van Sashauna Red Roof Management op 2 aug 2023
Dear Kenneth,Thank you for taking the time to tell us about your stay at the Red Roof Inn Vermillion - U of South Dakota. I am sorry that you had a terrible stay, prompting your 1/5 score. Our team is committed to satisfying our guests, so we are very thankful for your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 – Uitstekend

James T

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Toni-Ann RediResponse Specialist op 19 jul 2023
Thank you for taking a moment to complete our survey, James. Myself and the staff at the Red Roof Inn appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

8/10 – Goed

Kent

1 nacht verbleven in juli 2023
Reactie van Linton Rediresponse Specialist op 10 jul 2023
Dear Kent,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vermillion - U of South Dakota and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Linton Rediresponse Specialist op 26 jun 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vermillion - U of South Dakota and I were happy to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

2/10 – Ontzettend slecht

John, Lead

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The people and management of the establishment were rude, disrespectful, and had a complete lack of understanding. We will never return to this location.
1 nacht verbleven in juni 2023
Reactie van Linton Rediresponse Specialist op 27 jun 2023
Dear John,Thank you for telling us about your recent visit at the Red Roof Inn Vermillion - U of South Dakota. We are sorry you had a less than ideal experience. You stated that the encounter you would have had with our staff was less than ideal. I do apologize for the inconveniences caused. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

10/10 – Uitstekend

Melanie

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was super nice and accommodating. Hotel was really clean and perfect for a one night stay. It was better than I expected for the price. I would stay here again if needed for a night or two. For me, it was a very basic hotel on the older side with no frills but clean.
1 nacht verbleven in juni 2023
Reactie van Linton Rediresponse Specialist op 22 jun 2023
Dear Melanie,Thank you for telling us about your recent visit at the Red Roof Inn Vermillion - U of South Dakota. I was happy to read that our nice staff and clean facility met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.With appreciation,LintonRediresponse Specialist

8/10 – Goed

Daryl

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1
2 nachten verbleven in juni 2023
Reactie van Linton Rediresponse Specialist op 18 jun 2023
Hello Daryl,Thank you for telling us about your recent visit at the Red Roof Inn Vermillion - U of South Dakota. It's great to see we have earned your 4/5 score. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Terry, Richvale

Zakenreiziger, Reisde met familie
Negatief: Personeel en service
The staff was either incompetent or indifferent to my requests. On at least 3 separate occasions during our stay we requested an extension of our stay. We were repeatedly told it was taken care of and yet, we found ourselves locked out of our room because our stay was not extended. We did not ask for extra services. Just the opposite, in fact. We tried to be considerate of the hotel staff and not make demands on their time. But when we found that our key cards were no longer working and I went to the front desk to find out what happened, I encountered a less than cheerful and helpful employee who acted put out that we were asking questions about why our stay had not been extended. Before I wrote this review, I reached out the the Rood Roof Inn directly to give them an opportunity to make it right. I used the email address shown on the business card of the general manager and received an email indicating the email address was invalid and my email couldn't be sent. It is not likely that I will be staying in ANY Red Roof Inn again. Burn me once, shame on me. You will not burn me twice!
3 nachten verbleven in mei 2023
Reactie van Tianna RediResponse Specialist op 29 mei 2023
Hello Terry,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Vermillion - U of South Dakota. I was very disappointed that the hospitality of the staff and the encounter you had regarding your reservation hindered your experience. We strive to provide guests with all the comforts of home, so I am disappointed to hear we fell short with you. To prevent future negative ratings, upper management have been made aware of your comments in an effort to directly address your concerns. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We wish you all the best in your future travels. Sincerely,TiannaRediResponse Specialist

8/10 – Goed

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice owners and breakfast.
1 nacht verbleven in mei 2023
Reactie van Dannielle Rediresponse Specialist op 22 mei 2023
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our amazing breakfast and nice owners. We aim to satisfy our guest with superior customer service and your feedback is appreciated. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management

8/10 – Goed

DAVID

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in april 2023
Reactie van Linton Rediresponse Specialist op 21 apr 2023
Hello Michael,Thank you for telling us about your recent experience at the Red Roof Inn Vermillion - U of South Dakota. It's rewarding to read that our friendly staff met your expectations, prompting your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.With thanks,LintonRediresponse Specialist

8/10 – Goed

Shawna

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very clean. A little odd that there was no elevator for a two floor hotel. We had a situation in which we needed assistance in our bathroom, housekeeping tried to blame us, although I told them of the issue at check in.
2 nachten verbleven in maart 2023
Reactie van Oshane RediResponse Specialist op 6 apr 2023
Dear Shawna,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. I do apologize for any issues highlighted that hindered your experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRediResponse Specialist

8/10 – Goed

Becky

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice, clean, cute - beds were hard & uncomfortable
Hotel was nice. Breakfast was good. Customer service was excellent. Room was clean, decorated nicely. Bed was horribly uncomfortable. Pillows were terrible - some were so soft your head sank to the mattress the others were hard and flat. No support at all in the pillows.
1 nacht verbleven in maart 2023
Reactie van Chevanese RediResponse Specialist op 29 mrt 2023
Hello Becky,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Vermillion - U of South Dakota. We appreciate the kind comments about our excellent customer service, our breakfast menu and our clean and nicely decorated room; however, we apologize that the comfort of the bed and pillows didn't meet your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely, Chevanese RediResponse Specialist

8/10 – Goed

Holly

Positief: Netheid, personeel en service en voorzieningen
Everything was ok. The room smelled heavily of cleaning solution but that didn’t bother me too much. The melting snow also dripped off the roof and directly into the sidewalk, then froze, and there was no salt or sand that I could see until I requested it after I slipped and fell.
3 nachten verbleven in maart 2023
Reactie van Devorine RediResponse Specialist op 21 mrt 2023
Dear Holly,I want to thank you for taking the time to post a review of your stay at Red Roof Inn Vermillion - U of South Dakota. It's great to hear that everything was ok. The situation you described the melting snow regarding is truly regrettable. Please accept our apologies.Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve your experience. Thank you for sharing your experience with us. We look forward to welcoming you back in the future!Sincerely,Devorine RediResponse Specialist

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
1 nacht verbleven in maart 2023
Reactie van Devorine RediResponse Specialist op 20 mrt 2023
Hola gabriel,Gracias por su reciente revisión de su estadía en Red Roof Inn Vermillion - U of South Dakota. Es genial saber que tuvo una excelente estadía.Una vez más, gracias por publicar tu reseña. Esperamos que vuelva a visitarnos en el futuro.Atentamente,Devorine RediEspecialista en respuestas

6/10 – Redelijk

Patrick

Reisde met familie
2 nachten verbleven in maart 2023
Reactie van Samantha RediResponse Specialist op 8 mrt 2023
Thank you for your review, Patrick. Myself and the staff at the Red Roof Inn Vermillion - U of South Dakota strive to provide guests with all the comforts of home, so I am disappointed to see your 6/10 score. In order to understand what prompted your 6/10 score, please consider adding comments to your review in the future to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Samantha RediResponse Specialist