3 bars/lounges, cocktailbar, lobbylounge
Beschikbaarheid controleren

Beoordelingen van San Clemente Palace Kempinski Venice

5 out of 5
San Clemente Palace Kempinski Venice
Isola di San Clemente, 1, Venice, VE

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 307 van 405 beoordelingen" "
Gastenscore: 8 - Goed. 66 van 405 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 405 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 405 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 405 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 ā€“ Uitstekend

W H G

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2021

6/10 ā€“ Redelijk

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
Bathtub was not working and the towels smelled. Service is great but the hotel is outdated.
1 nacht verbleven in juni 2019
Reactie van Clauida Zuin op 22 jun 2019
Dear Guest, I would like to thank you very much for taking the time to share your opinion based on your stay at our hotel. I am delighted to read that you appreciated all our team members service, we always but our heart on taking care of our guests. On the other hand I regret that you did not enjoy your experience with us to the fullest as you had some maintenance issues and with the towels. Please rest assured that your comments have been shared with all the Head of Departments involved as we believe that we can improve and achieve better results and easily reach the excellence. Therefore, the entire team is looking forward to welcoming you back soon to our Property for a more amazing experiences with us. Please consider our Hotel your home far from home. With best personal regards, Claudia Zuin Quality and Guest Experience Manager

8/10 ā€“ Goed

Marion, Rotterdam

Positief: Netheid, personeel en service
Klooster hotel op rustig eiland voor Venetie
Mooi statig hotel, wat formeel vonden wij, dus minder gezellig. Interieur kamer zoals je bij een klooster kunt verwachten, somber, klassiek. Mooi terras buiten met uitzicht op Venetie. Gratis shuttleboot wat geweldig is. In een kwartier zit je op San Marco Plein. De boot vaart twee keer per uur. Prijzen drankjes overprijsd. Jus d'orange tien euro, koffie negen. Ook diner in restaurants was pittig. Dan kun je beter in Venetie eten. Vriendelijk personeel, heel hulpvaardig.

10/10 ā€“ Uitstekend

Harold, Geleen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Very nice hotel, nice staff, good food, fantastic view, great quality. Bathroom is a little bit inconvenient (No douche, but a baddouche, toilet to close to the wall).

10/10 ā€“ Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel gelegen op privƩ-eiland!
Ervaar de rust die dit hotel uitstraalt na een drukke dag in Venetiƫ. Het hotel was van oorsprong een paleis en is gelegen op een privƩ-eiland. Het heeft prachtige ruime kamers met uitzicht op Venetiƫ. Via de gratis pendelboot kunt u ieder half uur in 10 minuten naar Venetiƫ. Wij werden bij aankomst op de kade van het eiland verrast door een prettig ontvangst van de hostess van het hotel. Bijzonder vriendelijk en behulpzaam personeel. Het heeft een golfbaan, zwembad en een prachtig restaurant met uitzicht op Venetiƫ. Het hotel fungeert ook als trouwlocatie en op het eiland bevindt zich ook een kerkje. Bekijk de prachtige foto's op de website van het hotel. kortom een aanrader! Ik kom hier graag nog eens terug.

10/10 ā€“ Uitstekend

Paul, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk rustig maar toch in Venetie
Dit prive eiland is werkelijk fantastisch, wij waren er 4 dagen op honeymoon en we hadden het gevoel dat we 3 weken weg zijn geweest. Het is heerlijk rustig om er te verblijven, terwijl je op 10 minuten varen met de gratis shuttle boot van het hotel middenin Venetie zit op het San Marco plein. Deze combinatie is werkelijk subliem.

10/10 ā€“ Uitstekend

ANDREW

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful private island with the level of service that you have probably only read about before.
3 nachten verbleven in mei 2024
Reactie van San Clemente Palace Kempinski Team op 22 mei 2024
Dear Mr Andrew, May I thank you for your kind feedback following your visit at San Clemente Palace Kempinski Venice. Please rest assured this has been shared with the Team, who is greatly appreciative of your words. We look forward to welcoming you back at the earliest convenience. Yours sincerely, San Clemente Palace Kempinski Team

10/10 ā€“ Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
best way to experience Venice
5 nachten verbleven in september 2023
Reactie van Guest Relations op 9 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Douglas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Truly one of the most beautiful places I have ever been to
2 nachten verbleven in oktober 2023
Reactie van Guest Relations op 9 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Campbell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the hotel for three nights this week and had a truly wonderful and relaxing time. The hotel is absolutely beautiful and the the staff were excellent as was the overall level of service. We are planning to go back next year and stay there longer .
3 nachten verbleven in september 2023
Reactie van Guest Relations op 9 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

VICKI

2 nachten verbleven in oktober 2023

8/10 ā€“ Goed

Dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great location away from the hustle of the main city, excellent service but the breakfast team were under resourced so difficult to find anyone to just order a coffee etc. all other service was excellent
2 nachten verbleven in september 2023
Reactie van Guest Relations op 3 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fairy Tale Palace
The hotel is beautiful and best described as old world luxury! High ceilings with crystal chandeliers, wide hallways, a grand staircase all located on a private island. The grounds are tranquil with lots of greenery and artwork! The views are gorgeous. The room was very comfortable with a large bathroom. The complimentary boat shuttle to San Marco dock is a great feature. The staff is excellent, catering to your every need. Our visit was wonderful and we would love to return!
3 nachten verbleven in september 2023
Reactie van Guest Relations op 3 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

4/10 ā€“ Matig

Carlos

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PĆ©simo servicio, la propiedad es muy bonita
Muy mal servicio de comida, la alberca siempre estuvo frĆ­a y sucia no la limpian al parecer, la propiedad es muy bella pero el servicio muy malo
3 nachten verbleven in september 2023
Reactie van Guest Relations op 3 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski

10/10 ā€“ Uitstekend

nicola

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Guest Relations op 3 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

nicola

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The building ans saff were 1st class
4 nachten verbleven in september 2023
Reactie van Guest Relations op 3 okt 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

elyse

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historic property away from hustle and bustle of Venice shuttle service offered to Piazza San Marco). Room was lovely and large and Service we experienced was impeccable.
3 nachten verbleven in september 2023
Reactie van Guest relations team op 25 sep 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

miguel, miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is a Magic experience!
3 nachten verbleven in september 2023
Reactie van Guest Relations op 13 sep 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

marcella

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un bellissimo hotel, elegante e silenzioso. Stanza vista laguna, otttiima prima colazione. Tanti camerieri, buona parte dei quali NON parla italiano, ma solo inglese: ciĆ² ha creato qualche problema con il room service, con il ristorante a bordo piscina e con vari serviziā€¦.. Va bene per la clientela internazionale, ma ĆØ pur sempre un hotel in Italia.
3 nachten verbleven in september 2023
Reactie van Guest Relations op 13 sep 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

david, LOS ANGELES

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Guest Relations op 13 sep 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

james

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Guest Relations Team op 21 aug 2023
Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

atsushi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Hotel Management op 15 aug 2023
Thank you for you evaluation.

8/10 ā€“ Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful
Beautiful hotel for a summer stay in Venice - a haven from the heat and crowds - loved the pool as there were plenty of sunloungers and you could find a quiet spot on the lawns if there were noisy children swimming. Service at the pool restaurant was quite slow and food over-priced but good quality. Breakfast buffet was fabulous and nice to sit outside in the courtyard if desired. Drinks service could be better but staff nice and friendly. Complimentary shuttle boat to Venice runs every 40 minutes starting at 9am - would be better starting earlier and running at least every 30 mins as long wait if you just miss it!
4 nachten verbleven in augustus 2023
Reactie van Hotel Management op 15 aug 2023
Dear San Clemente Palace Guest,Thank you very much for your time to evaluate your recent stay and for sharing your feedback. Your comments have been noted and will be share with related departments. We hope to welcome you again.Sincerely

10/10 ā€“ Uitstekend

gerardo del rey

3 nachten verbleven in juli 2023
Reactie van Guest Relations op 21 aug 2023
Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique situation in Venice
3 nachten verbleven in juli 2023
Reactie van Guest Relations op 21 jul 2023
Dear Thomas,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

KENJI

4 nachten verbleven in juli 2023
Reactie van Hotel Management op 15 aug 2023
Thank you for your evaluation.

10/10 ā€“ Uitstekend

Eid Mansur

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel exclusivo
2 nachten verbleven in juli 2023
Reactie van Guest Relations op 21 jul 2023
Dear Eid Mansur,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

marilyn

7 nachten verbleven in juni 2023

10/10 ā€“ Uitstekend

Marena, MIAMI

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My favorite place I stayed in Italy. Secluded away from the madness of Venice. Amazing food at the hotel and the service was the best we got in Italy. The rooms were also quite big and the hotel itself was huge and lux.
Reactie van Guest Relations op 23 jun 2023
Dear Marena,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

2/10 ā€“ Ontzettend slecht

Francesco

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Zero dry cleaning services available. Terrible taxi pick up and drop off services after midnight.
5 nachten verbleven in mei 2023
Reactie van Guest Relations op 7 jun 2023
Dear Francesco,Thank you for your email and constructive feedback.Our dry cleaning is available upon request. Our colleagues informed us that the pick-up point was shared wrongly with the concierge team.We would appreciate if you could remove your comment.Thank you and best regards

10/10 ā€“ Uitstekend

Chris

Positief: Personeel en service, staat van de accommodatie en faciliteiten
glorious luxury
2 nachten verbleven in mei 2023
Reactie van Guest Relations op 31 mei 2023
Dear Chris, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bell of St Clemente
What a beautiful hotel with an outstanding setting. All staff were friendly helpful and efficient. Breakfast first class plenty of choice. Ate at restaurant on our wedding anniversary and not disappointed food was delicious and service dry good.
5 nachten verbleven in mei 2023
Reactie van Guest Relations op 31 mei 2023
Dear Christopher,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

jeffrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Guest Relations op 31 mei 2023
Dear Jeffrey, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

hassan

2 nachten verbleven in mei 2023
Reactie van Guest Relations op 31 mei 2023
Dear Hassan, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

Kastur

2 nachten verbleven in mei 2023
Reactie van Guest Relations op 8 mei 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Didem

3 nachten verbleven in april 2023
Reactie van Guest Relations op 8 mei 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is luxury, service and pure enjoyment like no other. The property, room and all the staff were just amazing. The palace itself with its numerous buildings( church) and wide corridors and displays were exquisit along with the amazing food at the restaurant and breakfast....along with all the other amenities too. Never stayed at such a unique and luxurios place such as the Kempinski, San Clemente.
3 nachten verbleven in maart 2023
Reactie van Management Team op 5 apr 2023
Dear Ashley,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

2/10 ā€“ Ontzettend slecht

ingrid

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Ritengo che un 5 star luxury hotel non possa avere un servizio tale. Lenti nell'evasione delle richieste o addirittura ignorate, ( per esempio abbiamo aspettato piĆ¹ di mezz'ora l'asciugacapelli senza contare che al check in la stanza nonnera pronta) personale a tratti poco gradevole e spesso in difficolta con la lingua italiana. Purtroppo il soggiorno mi ha deluso e non lo consiglio affatto
Reactie van Marketing Team op 3 nov 2022
Dear Ingrid,Thank you for taking the time to share your review. We are sorry to hear about your instant experience on this occasion and highly appreciate your comments that we have taken on board to assure your continued loyalty. We hope that we will have the opportunity to welcome you again in the future.Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Roberta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Marketing Team op 1 nov 2022
Dear Roberta,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your very kind words following your special day with us.Our colleagues thrive to do their utmost to ensure that each and every guest has a wonderful experience. We can assure you that we will share your comments with our entire team who supported you throughout your memorable stay.We hope to have the pleasure to welcome you back in the near future. Best regards,San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

Katy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel and staff are greatā€¦.Only problem is I didnā€™t get much sleep as the room was too hot with no air-con. This is turned off from 30th Sept onto heating system. I had to open window and now I am covered in mosquito bites.
3 nachten verbleven in september 2022
Reactie van Experience and Quality Manager op 7 okt 2022
Dear Katy,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Ronen

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Marketing Team op 1 nov 2022
Dear Ronen,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your very kind words following your special day with us.Our colleagues thrive to do their utmost to ensure that each and every guest has a wonderful experience. We can assure you that we will share your comments with our entire team who supported you throughout your memorable stay.We hope to have the pleasure to welcome you back in the near future. Best regards,San Clemente Palace Kempinski Venice

8/10 ā€“ Goed

Atle

4 nachten verbleven in september 2022
Reactie van Marketing Team op 1 nov 2022
Dear AtleThank you for taking the time to share your review. We are sorry to hear about your instant experience on this occasion and highly appreciate your comments that we have taken on board to assure your continued loyalty. We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Jill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property with amazing views of the city and water. A short water shuttle to the grand canal on any one of the propertyā€™s own boats. Linens are outstanding and you will want for nothing. Enjoy fresh pastries with outstanding breakfast (complimentary) and mimosas each morning. Several dining options and in house bars. Irene in the main bar was delightful, knowledgeable, and excellent! Our concierge was extremely helpful and attentive. This was my second visit to paradise and I will definitely be back!!
2 nachten verbleven in september 2022
Reactie van Experience and Quality Manager op 13 sep 2022
Dear Jill,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Mark John

Positief: Netheid, personeel en service
Amazing hotel, always clean in all areas. Staff couldnā€™t do more for you and always friendly and professional. My husband lost his credit card and within a few hours the staff had located it in the laundry! Breakfast was amongst the best Iā€™ve had in a hotel, you could even choose prosecco if you wish! The water shuttle over to main Venice was always prompt, we loved our stay here.
4 nachten verbleven in augustus 2022
Reactie van Experience and Quality Manager op 5 sep 2022
Dear Mark John,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Lorenza

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Una struttura meravigliosa, in un contesto fiabesco e silenzioso. Ottimo collegamento con la cittĆ .
2 nachten verbleven in augustus 2022
Reactie van Experience and Quality Manager op 1 sep 2022
Dear Lorenza,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

stephane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simplement sublime de quiƩtude et de beautƩ !
4 nachten verbleven in augustus 2022
Reactie van Quality Manager op 29 aug 2022
Dear Stephane,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

Alice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2022

8/10 ā€“ Goed

Alain

3 nachten verbleven in augustus 2022
Reactie van Experience and Quality Manager op 7 sep 2022
Dear Alain,A warm thank you for your 8-star review following your recent experience at San Clemente Palace Kempinski Venice. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

rosa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very private historic location. Far from the noise and crowded streets of Venice. Great pool and garden areas. Friendly staff and great concierge service.
1 nacht verbleven in augustus 2022
Reactie van Experience and Quality Manager op 15 aug 2022
Dear Rosa, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. We are delighted that you had a pleasant and memorable stay with us. We hope that we will have the pleasure to welcome you again in the future. Best regards, San Clemente Palace Kempinski Venice

10/10 ā€“ Uitstekend

OSCAR RENE

3 nachten verbleven in augustus 2022
Reactie van Experience and Quality Manager op 7 sep 2022
Dear Oscar,A warm thank you for your 10-star review following your recent experience at San Clemente Palace Kempinski Venice. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice