Vind je ideale hotel in Velingrad

'This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave'

'Prachtig nieuwe hotel mooi spa mooie kamers. Goed eten. Personeel weet niets, spreken geen Engels of klein beetje. Als wij vroegen of er what te doen is in velingrad zeiden ze dat er niets is.daarna bleek dat er een feestje in het dorp was die wij gemist hebben'

'Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!'

'Excellent amenities, very courteous people, tasty food. We had great relaxing vacation and enjoyed the mineral pools and offered massages. Really recommended hotel and staff '

'Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.'

'Very nice and friendly owner 😊'

'Clean rooms and spa, Friendly staff.'

'Fantastisch hotel op perfecte locatie. Zeer complete en nieuwe wellness, vriendelijke bediening en heerlijk eten!'

' We stayed in a nice, spacious and clean apartment. Our stay was almost flawless, untill we asked if a late check out was possible. The reason we asked for a late check out was to leave our luggage in the room so we can get two 1,5 hour massages in the hotel spa. Same reason I gave the receptionist by the way. Mind you that one 1,5 hour massage is more then the nightly rate of the room. The answer was that it's possible for a fee of €10,- an hour. Not that client friendly when I'm still...

'Amazing experience!!!'

'First room had a very bad bed. But when we ask for a solution whe got a new room. Rooms are basic but very clean. Very frendly people at the reception and restaurant. Breakfast and dinner is very good.'

'Helpful staff, '

'Bra hotell, rett ved gondolen og bakken. Supert med spa og skiutleie i hotellet. Anbefales.'

'Upon checking in after all days travel we were told that we had only booking for 4 guest where we had 5 guests booked with Expedia, then we were told that we only paid 50% of the total amount. We all including 2 very tired you d children waiting in the lobby for 20 minutes before the manager came and sorted it out. Room shower and radiator leaked and we were asked to check other rooms by handing us the key to several rooms on different floors to see if we like any other room to mover to ....

'5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! '

'Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House ! '