4/10 – Matig
Emily Michelle
Reisde met familie
30 jul 2025
Positief: Personeel en service
Negatief: Netheid
We stayed at this hotel for a recent vacation, and while the location is great, the overall experience left a lot to be desired.
Check-in was confusing—we arrived during the posted window, but our room wasn’t ready, and staff couldn’t provide a clear timeline. That said, the front desk staff were friendly, professional, and genuinely tried to help despite not having solid answers. Their attitude was a bright spot in an otherwise frustrating process.
Once in the room, we were immediately concerned with cleanliness. The sheets had blood stains, the shower was grimy, and worse, we found an unused condom between the desk and mini fridge. The carpet was dirty with visible stains, and when we requested new bedding, the replacement duvet also had old blood marks. At that point, we stopped trusting the room’s hygiene.
The space itself was dated and cramped. The furniture was worn, the bathroom was very small, and there was no table or surface suitable for more than one person to eat at, making it hard to settle in comfortably.
In short, while the front desk staff were great and the location is convenient, the cleanliness and room quality were unacceptable.
Emily Michelle
4 nachten verbleven in juli 2025