Hôtels avec restaurant à Van

« Décoration de la chambre très sobre. Pas de chaînes françaises ni anglaises »

« The room provided to my family was not the room I booked and paid for. I specifically selected a more expensive family room consisting of two separate bedrooms, but they were given a different, cheaper room type instead. When my sister raised the issue at reception, she was incorrectly told that this was the room booked. This amounts to a misrepresentation of the accommodation offered and paid for. »