Hôtel près de Van Alstin Lake (Big Rapids)

« Breakfast was ok. Coffee was wonderful. Room was big with a nice king size bed and a comfy couch to sit on. Room was very quiet - we never heard any neighbors, but as it was graduation weekend, i think the hotel must have been pretty full so good insulation. Nice big bathroom with a good layout. There was a pool but we didn't use it. »

« The room was clean and comfortable and the breakfast was fairly good. The front step leading up to entrance of the hotel is in need of repair as the concrete is severely chipping away and is a tripping hazard »

« Our room was very run down. The outside door did not shut properly. It shut enough to lock but banged in the wind all night and any kind of small creature could fit through the cracks. The shower smelled like chlorine and the shampoo and conditioner container didn’t work. For the price I paid I was greatly disappointed. I would not stay here again and I have stayed at other Quality Inn and Suites before and I had no issues. »

« Checked in and asked about coffee in room and front desk person said not o. Room but coffee in breakfast room 24 hours. She knew I was disappointed. Got in our room and it smelled of cigarettes. So back down to front desk for different room. She said she’d give us a room on first floor that was just updated. Got to room and was disappointed. The bathroom was updated with a new vanity and a new toilet that was the lowest I had ever seen. It was approximately 20” from the floor and it was leaking...

« The room was old and the furniture was worn. Not in very good condition. The room needs to be remodeled. New paint and furniture would be a good start. The breakfast was ok. No cooked items available. Just cereal and bagels. »

« Out dated but for the price it should be expected »