Vakantie en citytrip naar Uki

We were greeted in a very nice manner. The room however was outdated and there was a strange noise outside the room. When we complained about this we had an upgrade and that room was much nicer. Never book the cheapest room. We’ve enjoyed our stay but never had a 5-star feeling. Some staff were excellent but others had no idea how to treat a customer. When our room was cleaned the Versace pillows were thrown on the floor. There was an extra sheet laying on my suitcase??? and the curtains were not properly opened. Breakfast was excellent. Enough choice and good quality. For the price we’ve paid not really luxurious enough in my opinion.