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Beoordelingen van Studio 6 Tyler, TX

2 out of 5
Studio 6 Tyler, TX
2739 West Northwest Loop 323, Tyler, TX

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 34 van 167 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 167 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 167 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 167 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 65 van 167 beoordelingen" "

5,6/10

Netheid

6,0/10

Personeel en service

4,4/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Stephanie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Nancy Y. op 17 mei 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Ontzettend slecht

Lee

Zakenreiziger
They didn’t have the rooms available.
2 nachten verbleven in april 2024
Reactie van Brand Experience Team op 2 mei 2024
Hi Lee,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Katherina

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No ice available..unaccommodating ck in.. Unsavory activity all night.. not a very clean room it was late so I tolerated at least I had my own quilt to sleep on
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 18 apr 2024
Hi Katherina, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

8/10 – Goed

Brandon

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
easy late night check in, I was left alone and didn't need for anything. 1 burn hole in a comforter but for motel 6 that's not to bad. id stay again, id recommend others o to do the same if asked
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi BrandonThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 – Uitstekend

Lynnae

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 mrt 2024
Hi Lynnae,Thank you for the perfect rating!Lilith#Team6

2/10 – Ontzettend slecht

Behnam

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Didn’t check in. Didn’t have rooms available
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi Behnam, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Joshua

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Nancy Y. op 7 mrt 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 – Ontzettend slecht

Kaitlyn

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst stay ever. It was noisy well into 2:30 inthe morning the room was disgusting and much more
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 6 mrt 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ontzettend slecht

Tiara

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was poop on the walls and it was filthy
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 6 mrt 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 – Ontzettend slecht

Shekinah

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
No remote for tv called @10:17pm right after check n let dem know he said he was tryna find 1 call me back in 10min called back 10:40pm still nuthin so went down to office and said he still tryna find 1. It’s 9:00am almost check out time n still no remote. I wasn’t pleased
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Shekinah,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Angela

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place. Allowed early check in. Mom and pop place
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 28 nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

Brandon

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Julie

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No tv in first room then I get a different room and this room had no shower curtain. Asked twice for a shower curtain and never received one. Won’t stay here again
2 nachten verbleven in november 2023
Reactie van Brand Experience Team op 21 nov 2023
Hi Julie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Shellie

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They changed more than the reservation was,then put us in the worst room, broken shower curtain rod and they never came back to fix it, so was unable to shower the whole weekend. The owner was very rude, this is my second time staying here, will not stay again, I travel to Tyler Texas at least once a month to see my grandkids, I like having a kitchen to cook in that's about the only good thing there. Very dirty the whole property.
2 nachten verbleven in november 2023
Reactie van Brand Experience Team op 14 nov 2023
Hi Shellie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

Adrien

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Kelly

3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Tracy

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Couldn't sleep from all the commotion outside from other guest, AC was leaking in room TV did not work
11 nachten verbleven in september 2023
Reactie van Brand Experience Team op 10 okt 2023
Hi Tyler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 – Matig

colleen

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The price was right. The first room I was given, the door would not open. The second had leaky pipes at the sink...I was there 4 days and 3 nights. They never came to look or repair. Towels were used to mop up. I stopped at the office twice asking for towels...the third day an employee FINALLY got me A towel and REAL COFFEE.
3 nachten verbleven in september 2023
Reactie van Brand Experience Team op 10 okt 2023
Hi Colleen,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service
Won't stay here again.
Stayed for 2 days and they didn't even clean the room or bring clean towels. When we asked for clean towels they told us we had to bring the dirty towels to them and they would give us clean ones. We have 3 people in the room and they gave us 2 towels and a floor mat. We also asked for extra pillows and the said they didn't have any. The room wasn't very clean at all.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 2 okt 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 – Matig

Tinnie

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After waiting at the window for fifteen minutes, we called the main number for help. A man walked from the gas station next door and checked us in. Our first room had no tv. Second room had no remote. Bed was comfortable.
Reactie van Nancy Y. op 26 sep 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 – Matig

Shellie

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was dirty, hair globs in bathtub, food in kitchen sink. Roaches everywhere, the tables were lopsided, like leaning,round stuff would roll off. There is cracks in the cement everywhere. No one cleaned up after there dogs , so poop everywhere. There is a guy two doors down from us that is selling drugs all night. Very noisy neighbors. I will never stay at this motel 6 again. There was no coffee maker, telephone in the room, manager had me get coffee maker out of another room.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 18 sep 2023
Hi Shellie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 – Ontzettend slecht

Veronica

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Kadetra

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room wasn't clean.bra n panties in the bathroom i have pictures there was an water leak from somewhere but a water puddle was on the floor i had 2 children with me with all of that going on no t.v i called to the office they said they were going to get a tv out of another room and bring one but never came
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 18 jul 2023
Hi Kadetra,We’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 – Matig

lisa

1 nacht verbleven in juli 2023

8/10 – Goed

Dawn

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Close to where we needed to be for our quick trip into Tyler
2 nachten verbleven in juni 2023
Reactie van Brand Experience Team op 20 jun 2023
Hi Dawn, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 – Uitstekend

Mauricio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
*
1 nacht verbleven in juni 2023
Reactie van Nancy Y. op 14 jun 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Ontzettend slecht

Brittany

4 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Shawna

Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First I’d like to say that the total you are given When booking a room does NOT include the deposit. The young lady at the front desk seemed like she either didn’t like her job or just didn’t like me. First room we got was on the second floor. The stair to get there were scary. The first step was broken off and on the ground. Steps were broken on the ends where they were bolted into the frame. It was scary carrying my daughter up them. Get in the room and first thing I noticed was the side table was torn off the wall and hanging. It was unbearably hot so we went to turn on the AC and the dial completely came off. The unit was broken and the dials didn’t work. My husband went to the front desk to ask for another room and thankfully we got one. The second room was way better but every time we left and came back out keycard didn’t work and we would have to go to the office. I can’t help but think that it was some form of retaliation but I can’t say for certain. Definitely will NOT be returning. Thankfully I told my family who also traveled not to get rooms there before they booked them.
3 nachten verbleven in mei 2023
Reactie van Brand Experience Team op 6 jun 2023
Hi Shawna,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Leslie

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crappy Service!!!
I was suppose to had stayed at the hotel for 3 days but stayed for only 2 days. After the first night I ask for fresh towels. The hotel was unable to provide saying they did not have any clean towels. I was not a happy camper. Thinking the hotel would provide clean towels the next day. That didn’t happen either. I told the hotel I would not be staying there and would not leave a friendly review. This is the first time I had ever had to deal with a hotel such as this. Please do not stay at this hotel ever.
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

kevin

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They rent me a room me and my family go eat come back they rented the room that we were inn again,give me a key to another room they apologized get to the next room i walk inn on someone having relations with another persom.....
1 nacht verbleven in april 2023
Reactie van Brand Experience Team op 9 mei 2023
Hi Kevin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Redelijk

Degrick

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Functional accommodations
I felt comfortable coming and going at any time of the day. A few functional issues: only 1 clothes hangar and it was a joke, there was a partially useable ironing board (see pictures). The heater/AC unit looked like it didn't work but it worked fine. The in-room phone did not work to call the front desk, it looked like a prop phone from a comedy show. Calling the motel from my cellphone was a complete waste of time, no one answers during normal business hours
4 nachten verbleven in april 2023
Reactie van Nancy Y. op 3 mei 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Samantha

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well… no one was ever at the front desk. Had to either call a number or push a button. They stayed in their rooms 100% of the time. Now. The rooms, I booked 2, one was so badly damaged I had my daughter go around taking video and pictures to show we did not do any of that. (I wanted my deposit back). Lights didn’t work, toilet seats not attached. It was just.. bad. Also, had fleas jumping on me. Idk
1 nacht verbleven in april 2023

4/10 – Matig

Sheniki

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Shalindria

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Chris

2 nachten verbleven in maart 2023
Reactie van Nancy Y. op 15 mrt 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Kressie

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Tv didn't work the towels were dirty and the cold water in room223 doesn't work. When brushing our teeth you can only get the hot water.
1 nacht verbleven in februari 2023
Reactie van Nancy Y. op 7 mrt 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Matig

Scott

7 nachten verbleven in januari 2023
Reactie van Sophia CSR op 31 jan 2023
Hi Scott,We are sad to see this star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 – Ontzettend slecht

Itati

4 nachten verbleven in januari 2023
Reactie van Sophia CSR op 30 jan 2023
Hi Itati,We are sad to see this 2- star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 – Ontzettend slecht

Joshua

7 nachten verbleven in januari 2023
Reactie van Sophia CSR op 22 jan 2023
Hi Joshua,We are sad to see this 2- star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Malo
It was big but was filthy and for the price I thought I would be getting a nicer room
2 nachten verbleven in december 2022
Reactie van Sophia CSR op 16 jan 2023
Dear Guest,We are sad to see this 2-star rating. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 – Ontzettend slecht

Carol, Cantonment

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property shames Motel 6!! Hole in the wall and realized at 11:45pm the faucet to the shower didnt work.
1 nacht verbleven in december 2022
Reactie van Sophia CSR op 28 dec 2022
Hi Carol,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

2/10 – Ontzettend slecht

Jonna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I wasn't able to stay to check in as the they said they had no water. Please contact me about a refund.
1 nacht verbleven in december 2022
Reactie van Sophia CSR op 27 dec 2022
Hi Jonna,Thank you for reaching out to us. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. We have escalated this issue to our Management. If you have any queries regarding the deposit, please call up the property for further assistance.

2/10 – Ontzettend slecht

BILL

8/10 – Goed

Sean

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and out dated. It’s exactly what you would expect for this price.
7 nachten verbleven in november 2022
Reactie van Sophia CSR op 2 dec 2022
Hi Sean,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 – Ontzettend slecht

Randy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is in disrepair, rooms unclean and in need major rehabilitation! Staff with poor communication skills and zero customer service skills! I wouldn’t recommend anyone stay here!
1 nacht verbleven in november 2022
Reactie van Sophia CSR op 2 dec 2022
Hi Randy,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

2/10 – Ontzettend slecht

Michael

2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Carl

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was very un clean .run down area.of town .did not get any sleep.to many drunks.should get my money back very disappointed
Reactie van Sophia CSR op 2 dec 2022
Hi Carl,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Good sleep
Everything was great! Considering I stayed at a hotel across the street. That hotel was the exact opposite. Motel 6 was clean floor boards weren't coming up. Clean stain free bedding, outlets worked. But i will say the hotel like this one were very friendly. They did respond and pleasant. Motel 6 straight rocked it good sleep and everything was well kept up. Little trash in the parking lot but that's most motels. Consider the fact we watched an individual clean her car by throwing all the trash out onto to ground. So sad to watch her treat our country like that. I have never seen so much trash come from one car. WOW!! Disgusting and deplorable. An entire family basically living out of there car. Great stay. Great price. Friendly staff.
2 nachten verbleven in oktober 2022
Reactie van Sophia CSR op 2 dec 2022
Dear Guest,Thank you for your 10-star ratings. Thanks for taking the time to share your prestigious opinion about our property. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 – Goed

Denise

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Sophia CSR op 2 dec 2022
Hi Denise,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.