Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 197 van 427 beoordelingen" "
10 - Uitstekend
197
Gastenscore: 8 - Goed. 135 van 427 beoordelingen" "
8 - Goed
135
Gastenscore: 6 - Redelijk. 59 van 427 beoordelingen" "
6 - Redelijk
59
Gastenscore: 4 - Matig. 21 van 427 beoordelingen" "
4 - Matig
21
Gastenscore: 2 - Ontzettend slecht. 15 van 427 beoordelingen" "
2 - Ontzettend slecht
15
8,4/10
Netheid
9,0/10
Personeel en service
7,8/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Catherine
Reisde met partner
24 mei 2024
Positief: Netheid, personeel en service
Emplacement calme, le personnel sympathique
Catherine
3 nachten verbleven in mei 2024
8/10 – Goed
christine
Reisde met familie
20 mei 2024
Positief: Personeel en service, voorzieningen
The hotel is in an old building with minimal amenities. However the staffs are super nice and helpful and it is located in a beautiful neighborhood. Belleview mall and Yonge Street are 15-18 min away. Good value for the space and the beds are comfy too.
christine
7 nachten verbleven in mei 2024
10/10 – Uitstekend
Frank
17 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Frank
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Helene
Zakenreiziger
15 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff at check in
Helene
1 nacht verbleven in mei 2024
4/10 – Matig
Danna
11 mei 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty
Danna
1 nacht verbleven in mei 2024
6/10 – Redelijk
Emily
10 mei 2024
Emily
1 nacht verbleven in mei 2024
6/10 – Redelijk
Raven
Zakenreiziger
3 mei 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is an interesting hotel. It’s a bit run down with shabby furnishings and a loose door transition step in my room. The room was large with a separate bedroom. The sheets were excellent! As long as I slept in the centre of the king bed, i avoided the body dips on either side. The free parking at the side was convenient. Staff were very friendly. It’s an unremarkable hotel so I’d only stay again if nothing else was available. Some renovations and replacing the furniture. Along with a fresh coat of paint, would up its appeal.
Raven
1 nacht verbleven in april 2024
8/10 – Goed
Patrick
Zakenreiziger
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well situated and close to restaurants and other services. Everything was working fine but you can see a little wear on some of the installation, but still acceptable.
Patrick
1 nacht verbleven in mei 2024
8/10 – Goed
Julie
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for a larger family or shared accommodations. Safe neighborhood
Julie
2 nachten verbleven in april 2024
10/10 – Uitstekend
Chris
Reisde met familie
24 apr 2024
So quiet
Chris
1 nacht verbleven in april 2024
6/10 – Redelijk
Jennifer
Reisde met familie
21 apr 2024
Negatief: Netheid
We had two rooms, one of which was so dirty upon check in that my MIL had to clean it herself since the cleaning crew had already left for the day. We were promised a proper cleaning for our second night but that didn't happen, nor did the promised compensation for the inconvenience.
Jennifer
2 nachten verbleven in april 2024
10/10 – Uitstekend
Allison
21 apr 2024
Allison
1 nacht verbleven in april 2024
8/10 – Goed
yang
15 apr 2024
yang
1 nacht verbleven in april 2024
10/10 – Uitstekend
Michael
14 apr 2024
Michael
1 nacht verbleven in april 2024
10/10 – Uitstekend
Melissa
Reisde met partner
12 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice looking place, enjoyed our time there
Melissa
3 nachten verbleven in april 2024
10/10 – Uitstekend
Oscar Alejandro
Reisde met familie
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
Oscar Alejandro
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon
10/10 – Uitstekend
Oscar Alejandro
Reisde met familie
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
Oscar Alejandro
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon
8/10 – Goed
Barbara
4 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing I didn't like was the parking. Wish there was more.
Barbara
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We appreciate your input regarding the parking situation, and we're sorry to hear that it didn't meet your expectations. We'll definitely take your comments into consideration as we continue to improve our services and facilities. Should you choose to stay with us again in the future, please don't hesitate to reach out to our team for any assistance with parking arrangements. We hope to have the opportunity to host you again soon and provide an even more enjoyable experience
10/10 – Uitstekend
Hyacinth
2 apr 2024
Hyacinth
1 nacht verbleven in maart 2024
8/10 – Goed
Alice
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the quiet. Bed was very comfortable.
As a senior citizen and female, I recommend a mirror in the bedroom, a handhold or two in the bathroom and a large comfortable cushion on the sofa. The cushion is to permit sitting sideways to face the TV
Alice
2 nachten verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your valuable feedback. We're delighted you enjoyed the peaceful environment and comfortable bed. Your suggestions for a mirror in the bedroom or bathroom are duly noted and will be taken into consideration for enhancing our accommodations. We look forward to welcoming you back soon!
8/10 – Goed
Chloe
Reisde met familie
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly nice and very helpful. Location is very nice, lots of restaurants and such nearby. Everything is relatively clean, maybe could use a deep cleaning in some of the nooks & crannies in the living room area. My sister slept on the couch bed and said that the walls were paper thin, so she was kept up pretty late. Otherwise a very good experience.
Chloe
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our staff incredibly nice and helpful, and that you enjoyed the convenient location surrounded by plenty of dining options. Your feedback regarding the cleanliness and noise level in the living room area is duly noted. We apologize for any inconvenience caused and will ensure that our team pays extra attention to those areas for a thorough deep cleaning. We'll also look into ways to mitigate noise disturbances to ensure a restful stay for all our guests.
10/10 – Uitstekend
Kerry
31 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kerry
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!
10/10 – Uitstekend
Maryam
Reisde met een groep
27 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Evry things was good but there isnt breackfast on my reserve😔
Maryam
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall enjoyable experience during your stay. We don't have a breakfast option at the moment, but it will surely be available in the future. Moreover, there are a couple of options nearby within walking distance from our hotel.
6/10 – Redelijk
Cedrik
22 mrt 2024
Positief: Personeel en service
Cedrik
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.
8/10 – Goed
Duncan
21 mrt 2024
Positief: Netheid, personeel en service
Clean central location at a fair price
Duncan
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel clean, centrally located, and offering fair prices. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit
10/10 – Uitstekend
Alicia
19 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alicia
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!
4/10 – Matig
Jason
Reisde met familie
18 mrt 2024
Positief: Personeel en service
Negatief: Netheid
Rented a suite with the sofa bed and king size bed. The sofa bed was badly stained. Couldn't sleep on it. The hotel was very good about it & gave a full refund.
Jason
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your experience with us. We're deeply sorry to hear about the issue you encountered with the sofa bed in your suite. Your comfort is of utmost importance to us, and we apologize for any inconvenience caused.We're glad to hear that our team was able to assist you promptly and provide a full refund. Please know that we take your feedback seriously and will address the issue to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.
8/10 – Goed
Erik
13 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Erik
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.
10/10 – Uitstekend
George, VAL CARON
Reisde met familie
6 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
AWESOME place... could use a bigger parking lot, but I'm geetting very picking at that... OVERALL GREAT EXPERIENCE!
Highly recommend and would definitely go again!
George
4 nachten verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your awesome review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback regarding the parking lot is noted, and we appreciate your understanding.We're glad to know that you would highly recommend us and that you'd definitely return. It means a lot to us that you enjoyed your time with us, and we look forward to welcoming you back for another fantastic stay in the future!
10/10 – Uitstekend
Dennis
5 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was good
Dennis
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit
8/10 – Goed
Tiffany
20 feb 2024
Tiffany
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.
10/10 – Uitstekend
Breanne
20 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breanne
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit
10/10 – Uitstekend
Esther
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really loved the bed it was the most comfortable mattress ever!!
Esther
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!
10/10 – Uitstekend
James
16 feb 2024
James
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your positive review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!
6/10 – Redelijk
Robert
Reisde met partner
12 feb 2024
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Tv not working properly, room half done (bed in same condition when you got back in the evening as when we left in the morning. Chairs in the leaving room in poor condition.
Robert
2 nachten verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of your expectations in this regard. We will address these issues with our team to ensure that necessary improvements are made to prevent similar occurrences in the future
2/10 – Ontzettend slecht
Bryan, Dollard Des Ormeaux
Reisde met familie
11 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Certainly NOT what I thought I had booked. Place is very primative (no elevator), dirty (lobby with dirt and dead leaves all over, room dirty, toilet plugged), tiny TV. Will not ever stay here again; do NOT recommend.
Bryan
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is incredibly valuable to us, and we're truly sorry to hear that we fell short of your expectations.Please know that we take cleanliness and guest satisfaction very seriously, and we are investigating the issues you mentioned with our team to ensure they are addressed promptly and thoroughly.We understand your concerns and regret any inconvenience caused. We hope you'll consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.
6/10 – Redelijk
Claire
Zakenreiziger
2 feb 2024
Positief: Personeel en service
Negatief: Voorzieningen
I was disappointed with the property and room given the price point. Carpet did not look like it was vacuumed, furniture was dated, no elevator with a heavier suitcase (although the gentleman did offer to carry it up the stairs for me). I would not stay here again at the price I paid.
Claire
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We sincerely apologize for any disappointment you experienced regarding the cleanliness of the carpet, the dated furniture, and the lack of an elevator.Please know that we take your comments seriously, and we will address them with our team to ensure improvements are made. We appreciate your recognition of the gentleman's offer to assist with your suitcase. We hope to have the opportunity to regain your trust and welcome you back in the future
10/10 – Uitstekend
Deb
29 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff. Very pleasant and helpful. Good location. Minutes to the 401. Great Italian restaurant, Paesano's, just down the street. Beautiful, clean suite. Really enjoyed my stay.
Deb
3 nachten verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you found our staff pleasant and helpful, and that you enjoyed our convenient location near the 401. We're also glad to hear that you appreciated the nearby Italian restaurant and found our suite beautiful and clean.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
8/10 – Goed
Philip
Reisde met partner
24 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has very nice beds so we both awoke well rested.
Philip
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your positive feedback! We're delighted to hear that you both enjoyed a restful night's sleep on our comfortable beds. Ensuring our guests' comfort is our top priority, and we're thrilled that we were able to provide you with a relaxing stay.
10/10 – Uitstekend
ChooHui(Julia)
21 jan 2024
ChooHui(Julia)
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future
8/10 – Goed
ZHILIN
Reisde met partner
20 jan 2024
Positief: Voorzieningen
ZHILIN
1 nacht verbleven in januari 2024
6/10 – Redelijk
MOHINDER
Reisde met familie
18 jan 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
need attention to cleanliness
MOHINDER
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We sincerely apologize for any cleanliness issues you experienced during your stay. Please know that maintaining a clean and comfortable environment for our guests is of utmost importance to us.Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure that appropriate measures are taken to uphold our standards of cleanliness. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
8/10 – Goed
Gerard
Zakenreiziger
18 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The recepionist was friendy and helpful.
Parking is tight and on the street or half on the sidewalk.
No breakfast at the hotel.
TV was poor / poor reception and limited channels.
Lots of space in the room for one person if staying longer than 2 nights. Clean overall and its a smaller hotel than I thought from their website.
Gerard
1 nacht verbleven in januari 2024
2/10 – Ontzettend slecht
Jad
16 jan 2024
Jad
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your issue so can assist you better.
10/10 – Uitstekend
Mervin
14 jan 2024
Mervin
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future
10/10 – Uitstekend
Mervin
Reisde met familie, Reisde met familie en kleine kinderen
8 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mervin
5 nachten verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit
10/10 – Uitstekend
Sasi Kumar
Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
4 jan 2024
Superb
Sasi Kumar
2 nachten verbleven in december 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future
8/10 – Goed
Donald, Toronto
Reisde met partner
1 jan 2024
Okay
Donald
2 nachten verbleven in december 2023
10/10 – Uitstekend
Morgan
10 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Morgan
1 nacht verbleven in december 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future
2/10 – Ontzettend slecht
HYUNGUN
1 dec 2023
HYUNGUN
1 nacht verbleven in november 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your experience so that we can assist you better