Exterieur

Beoordelingen van Willowdale Hotel Toronto North York

3 out of 5
Willowdale Hotel Toronto North York
170 Willowdale Avenue, Toronto, ON

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 197 van 427 beoordelingen" "
Gastenscore: 8 - Goed. 135 van 427 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 427 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 427 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 427 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Catherine

Reisde met partner
Positief: Netheid, personeel en service
Emplacement calme, le personnel sympathique
3 nachten verbleven in mei 2024

8/10 – Goed

christine

Reisde met familie
Positief: Personeel en service, voorzieningen
The hotel is in an old building with minimal amenities. However the staffs are super nice and helpful and it is located in a beautiful neighborhood. Belleview mall and Yonge Street are 15-18 min away. Good value for the space and the beds are comfy too.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Helene

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff at check in
1 nacht verbleven in mei 2024

4/10 – Matig

Danna

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in mei 2024

6/10 – Redelijk

Emily

1 nacht verbleven in mei 2024

6/10 – Redelijk

Raven

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is an interesting hotel. It’s a bit run down with shabby furnishings and a loose door transition step in my room. The room was large with a separate bedroom. The sheets were excellent! As long as I slept in the centre of the king bed, i avoided the body dips on either side. The free parking at the side was convenient. Staff were very friendly. It’s an unremarkable hotel so I’d only stay again if nothing else was available. Some renovations and replacing the furniture. Along with a fresh coat of paint, would up its appeal.
1 nacht verbleven in april 2024

8/10 – Goed

Patrick

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well situated and close to restaurants and other services. Everything was working fine but you can see a little wear on some of the installation, but still acceptable.
1 nacht verbleven in mei 2024

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for a larger family or shared accommodations. Safe neighborhood
2 nachten verbleven in april 2024

10/10 – Uitstekend

Chris

Reisde met familie
So quiet
1 nacht verbleven in april 2024

6/10 – Redelijk

Jennifer

Reisde met familie
Negatief: Netheid
We had two rooms, one of which was so dirty upon check in that my MIL had to clean it herself since the cleaning crew had already left for the day. We were promised a proper cleaning for our second night but that didn't happen, nor did the promised compensation for the inconvenience.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Allison

1 nacht verbleven in april 2024

8/10 – Goed

yang

1 nacht verbleven in april 2024

10/10 – Uitstekend

Michael

1 nacht verbleven in april 2024

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice looking place, enjoyed our time there
3 nachten verbleven in april 2024

10/10 – Uitstekend

Oscar Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon

10/10 – Uitstekend

Oscar Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon

8/10 – Goed

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing I didn't like was the parking. Wish there was more.
1 nacht verbleven in april 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We appreciate your input regarding the parking situation, and we're sorry to hear that it didn't meet your expectations. We'll definitely take your comments into consideration as we continue to improve our services and facilities. Should you choose to stay with us again in the future, please don't hesitate to reach out to our team for any assistance with parking arrangements. We hope to have the opportunity to host you again soon and provide an even more enjoyable experience

10/10 – Uitstekend

Hyacinth

1 nacht verbleven in maart 2024

8/10 – Goed

Alice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the quiet. Bed was very comfortable. As a senior citizen and female, I recommend a mirror in the bedroom, a handhold or two in the bathroom and a large comfortable cushion on the sofa. The cushion is to permit sitting sideways to face the TV
2 nachten verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your valuable feedback. We're delighted you enjoyed the peaceful environment and comfortable bed. Your suggestions for a mirror in the bedroom or bathroom are duly noted and will be taken into consideration for enhancing our accommodations. We look forward to welcoming you back soon!

8/10 – Goed

Chloe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly nice and very helpful. Location is very nice, lots of restaurants and such nearby. Everything is relatively clean, maybe could use a deep cleaning in some of the nooks & crannies in the living room area. My sister slept on the couch bed and said that the walls were paper thin, so she was kept up pretty late. Otherwise a very good experience.
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our staff incredibly nice and helpful, and that you enjoyed the convenient location surrounded by plenty of dining options. Your feedback regarding the cleanliness and noise level in the living room area is duly noted. We apologize for any inconvenience caused and will ensure that our team pays extra attention to those areas for a thorough deep cleaning. We'll also look into ways to mitigate noise disturbances to ensure a restful stay for all our guests.

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for the positive review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Maryam

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Evry things was good but there isnt breackfast on my reserve😔
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall enjoyable experience during your stay. We don't have a breakfast option at the moment, but it will surely be available in the future. Moreover, there are a couple of options nearby within walking distance from our hotel.

6/10 – Redelijk

Cedrik

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

8/10 – Goed

Duncan

Positief: Netheid, personeel en service
Clean central location at a fair price
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel clean, centrally located, and offering fair prices. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

4/10 – Matig

Jason

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Rented a suite with the sofa bed and king size bed. The sofa bed was badly stained. Couldn't sleep on it. The hotel was very good about it & gave a full refund.
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your experience with us. We're deeply sorry to hear about the issue you encountered with the sofa bed in your suite. Your comfort is of utmost importance to us, and we apologize for any inconvenience caused.We're glad to hear that our team was able to assist you promptly and provide a full refund. Please know that we take your feedback seriously and will address the issue to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 – Goed

Erik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

10/10 – Uitstekend

George, VAL CARON

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
AWESOME place... could use a bigger parking lot, but I'm geetting very picking at that... OVERALL GREAT EXPERIENCE! Highly recommend and would definitely go again!
4 nachten verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your awesome review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback regarding the parking lot is noted, and we appreciate your understanding.We're glad to know that you would highly recommend us and that you'd definitely return. It means a lot to us that you enjoyed your time with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was good
1 nacht verbleven in maart 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

8/10 – Goed

Tiffany

1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your review and feedback. We're glad to hear that you had a positive experience during your stay with us. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We hope to have the opportunity to welcome you back soon.

10/10 – Uitstekend

Breanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really loved the bed it was the most comfortable mattress ever!!
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your 5-star review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

10/10 – Uitstekend

James

1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We're thrilled to receive your positive review! Thank you for choosing our hotel and sharing your positive experience. We look forward to welcoming you back soon!

6/10 – Redelijk

Robert

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Tv not working properly, room half done (bed in same condition when you got back in the evening as when we left in the morning. Chairs in the leaving room in poor condition.
2 nachten verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of your expectations in this regard. We will address these issues with our team to ensure that necessary improvements are made to prevent similar occurrences in the future

2/10 – Ontzettend slecht

Bryan, Dollard Des Ormeaux

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Certainly NOT what I thought I had booked. Place is very primative (no elevator), dirty (lobby with dirt and dead leaves all over, room dirty, toilet plugged), tiny TV. Will not ever stay here again; do NOT recommend.
1 nacht verbleven in februari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
We sincerely apologize for the disappointing experience you had during your stay with us. Your feedback is incredibly valuable to us, and we're truly sorry to hear that we fell short of your expectations.Please know that we take cleanliness and guest satisfaction very seriously, and we are investigating the issues you mentioned with our team to ensure they are addressed promptly and thoroughly.We understand your concerns and regret any inconvenience caused. We hope you'll consider giving us another chance to provide you with the exceptional experience that we strive to deliver to all our guests.If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

6/10 – Redelijk

Claire

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
I was disappointed with the property and room given the price point. Carpet did not look like it was vacuumed, furniture was dated, no elevator with a heavier suitcase (although the gentleman did offer to carry it up the stairs for me). I would not stay here again at the price I paid.
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We sincerely apologize for any disappointment you experienced regarding the cleanliness of the carpet, the dated furniture, and the lack of an elevator.Please know that we take your comments seriously, and we will address them with our team to ensure improvements are made. We appreciate your recognition of the gentleman's offer to assist with your suitcase. We hope to have the opportunity to regain your trust and welcome you back in the future

10/10 – Uitstekend

Deb

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff. Very pleasant and helpful. Good location. Minutes to the 401. Great Italian restaurant, Paesano's, just down the street. Beautiful, clean suite. Really enjoyed my stay.
3 nachten verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you found our staff pleasant and helpful, and that you enjoyed our convenient location near the 401. We're also glad to hear that you appreciated the nearby Italian restaurant and found our suite beautiful and clean.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 – Goed

Philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has very nice beds so we both awoke well rested.
1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your positive feedback! We're delighted to hear that you both enjoyed a restful night's sleep on our comfortable beds. Ensuring our guests' comfort is our top priority, and we're thrilled that we were able to provide you with a relaxing stay.

10/10 – Uitstekend

ChooHui(Julia)

1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

8/10 – Goed

ZHILIN

Reisde met partner
Positief: Voorzieningen
1 nacht verbleven in januari 2024

6/10 – Redelijk

MOHINDER

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
need attention to cleanliness
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for sharing your feedback with us. We sincerely apologize for any cleanliness issues you experienced during your stay. Please know that maintaining a clean and comfortable environment for our guests is of utmost importance to us.Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure that appropriate measures are taken to uphold our standards of cleanliness. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

8/10 – Goed

Gerard

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The recepionist was friendy and helpful. Parking is tight and on the street or half on the sidewalk. No breakfast at the hotel. TV was poor / poor reception and limited channels. Lots of space in the room for one person if staying longer than 2 nights. Clean overall and its a smaller hotel than I thought from their website.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Jad

1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your issue so can assist you better.

10/10 – Uitstekend

Mervin

1 nacht verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

10/10 – Uitstekend

Mervin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our hotel. It's fantastic to know that you found our accommodations and services to your satisfaction. We look forward to welcoming you back on your next visit

10/10 – Uitstekend

Sasi Kumar

Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Superb
2 nachten verbleven in december 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

8/10 – Goed

Donald, Toronto

Reisde met partner
Okay
2 nachten verbleven in december 2023

10/10 – Uitstekend

Morgan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in december 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a fantastic experience during your time at our hotel. We hope to have the pleasure of welcoming you back for another memorable stay in the future

2/10 – Ontzettend slecht

HYUNGUN

1 nacht verbleven in november 2023
Reactie van The Willowdale Hotel op 11 apr 2024
Thank you for your feedback. We apologize for falling short of your expectations during your stay. Could you please reach out to us and elaborate on your experience so that we can assist you better