Hôtel près de Topgolf (El Paso)

« Estuve por dos noches y no hicieron la limpieza de mi cuarto, cuando bajé a preguntar no hicieron nada para resolverlo y solo me entregaron una bolsa para que YO sacara la basura »

« The front desk clerk name zeke terrible customer service he was really rude and didn’t have any respect for me and my family he yelled at me and when I ask his last name he didn’t wanted to give it to me so for that I will never go back to that place again »

« We booked this specific hotel because it has an indoor pool, however, the water was freezing cold. And the next 2 days, the pool was simply out of order. The walls on the rooms are extremely thin and you can hear every step the guest next door takes, all the people that walk through the hallway talking, kids running, and at 7AM there was this banging noise like from a machine or something that went on for like 15 minutes. The WiFi in the room failed twice during our stay, so for a while we could...

« I’d stay clear of this hotel. The manager, David, not only charged me for my service dogs, but refused refund when I told him I’d just go somewhere else. Worst service ever »

« Il manque des meubles, pas de petit déjeuner alors qu’il était compris dans le prix. Des tâches de peinture partout. »

« The room was clean and the personnel was very friendly and professional »

« The room was clean, pool was also clean even had a hot tub. The breakfast was good, the only thing missing would have been fresh waffles (guess they took them out with covid) The staff was friendly too. »

« Nous avons séjourné dans plusieurs hôtels de cette chaîne et on ne peut pas dire que celui-ci soit à la hauteur des autres. Seul point positif, l’environnement de l’hôtel, et la personne du petit déjeuner, polie et réactive. Pour le reste, c’était franchement pas bon. À notre arrivée il y avait des papiers à terre dans l’ascenseur, toujours présents le lendemain. Notre chambre était spacieuse, équipée, mais pas confortable. Notre clé ne fonctionnait déjà plus le deuxième jour il a fallu la...

« Pas d’eau chaude pour la douche ce matin. Chambre très petite »

« Très bel endroit. Le personnel au top »

« Hôtel de taille humaine. Je me suis trompé lors de ma réservation et ils m’ont changé de chambre sans problème. Seul bémol pour moi, je n’aime pas la salle de bain dans la chambre et encore moins les wc avec la porte à moitié ouverte en partie haute. Manque vraiment d’intimité dans cet endroit. »

« Muy malas condiciones »

« Tiene muy buena ubicación y al rededor hay muchas tiendas y restaurantes, lo único que está terrible es la limpieza, desde el baño hasta la habitación en general que se ve que nunca ni siquiera la barren »

« Rien a dire, c’était parfait »

« Very unkept property »

« Made our reservation on Expedia, when we arrived at the hotel they indicated they had no reservation and had no room for us. Us. So we had to go elsewhere to find a room. Called Expedia to complain and they said a refund would be at the discretion of the motel. They said it would be up to us to work it out with a motel but they would advocate for us. »

« Easy check in and check out. Friendly staff. The suites are big and comfortable. Only issue, we had a room with one of those adjoining doors to the room next door. The people next to us were loud and you can hear everything across these doors, especially at 1:30 in the morning! Going to make sure our next stay we get a room with no adjoining door! »

« We got in later than expected, but Sergio at Valet and Hayden at the front desk were helpful getting us all checked in and settled. I wish we had stayed longer to explore the property and the area better. Overall super cute and comfortable hotel! »

« Impossible to sleep, the hotel is built 100 feet from the highway and the noise is unbearable all night… the ice machines don't work. »