2/10 – Ontzettend slecht
Shayla
Zakenreiziger, Reisde met partner
23 nov 2025
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Don’t stay here! Disgusting! Got in late after hours of driving and didn’t pay too much attention to the room, morning came and finally got a good look. Glass on the bathroom floor, and stains on side of bed, and a bed bug! Talk to the office just to inform them and was told I would receive a refund after 1pm when the manager comes in- I come in and the manager and the front dest lady are going over two other refunds due to bugs. The manager walked off when the front dest lady started talking to me but I needed his approval. She went back to get him and he basically made her be the messenger about 3 times before I insisted on talking to HIM directly. He proceeded to tell me that I would get a refund in a week if the pest control came out and found bugs- I tried to explain to him that I was already told I would receive a refund after showing picture of the state of the room. He yelled and told me I’m now not getting a refund at all- I asked him to allow me to speak and he just walked off. I waited and asked her to go get him again. He came back out yelling and cussing at me saying to get out and I get no refund. I told him to have a better day and it’s sad to see a manager acting like that then was yelled and cussed at some more before walking out.
also I didn’t even expect a refund when I went to the front desk in the morning to show the pictures, I just wanted to make them aware of the rooms state, they offered the refund!
Absolutely disgusting
Shayla
1 nacht verbleven in november 2025