Executive suite | Uitzicht op strand/zee

Beoordelingen van Hotel Tofo Mar

3.5 out of 5
Hotel Tofo Mar
BAIRRO JOSINA MACHEL, Tofo

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 6 van 13 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 13 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 13 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 13 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 13 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

5,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is permanently colsed. Be carefull of being tricked into booking in and then finding you ave no place to stay.
1 nacht verbleven in mei 2021
Reactie van Hotel Tofo Mar Manager op 18 mei 2021
Dear Guest, We are not closed, as you could see with your own eyes when you came to our doorstep earlier today and talked to us. We waited for you to show up all night long on the check-in date and, if we were in deed closed, you could have contacted Expedia right away, as they would have contacted us in your behalf, to understand what was happening with your reservation. Once you only reached out to Expedia on the morning after (today), this means that you did have a(nother) place to stay and didn't bother to find out if we were, in fact, closed or permanently closed, as you state in your review. We cannot possible understand what motivated you to have this kind of behavior, and can only wish you a great stay in Tofo, for the remaining of your trip.

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Situation parfaite
Situation centrale, dans le centre-ville et aussi sur la plage
2 nachten verbleven in december 2020
Reactie van Hotel Tofo Mar team op 31 dec 2020
Thank you so much for taking the time to rate us. It was lovely having you around. Hope to welcome you again some time soon. Happy New Year! Warm regards from Mozambique!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, friendly staff.
2 nachten verbleven in december 2020
Reactie van Hotel Tofo Mar team op 28 dec 2020
Thank you so much for taking the time to write us a review. Hope to welcome you again sometime soon!

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in september 2020
Reactie van Hotel Tofo Mar team op 18 sep 2020
Dear Guest, Thank you so much for taking the time to review us. Your opinion is very important. We hope to see you again sometime soon!

10/10 – Uitstekend

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very frindly staff
3 nachten verbleven in februari 2020
Reactie van Hotel Tofo Mar team op 5 mrt 2020
Dear Anne, Thank you so much for taking the time to rate us. It has been lovely having you around! :) If you need anything, just let us know.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location was perfect and you will enjoy fantastic views. But as hotel facilities and services wasnt meet our expectations such as room facilities and breakfast
2 nachten verbleven in januari 2020
Reactie van HOTEL TOFO MAR team op 6 feb 2020
Thank you for your feedback. Your opinion is very important for us as so we can improve our services. We do apologize for not meeting up to your expectations and hope that you had a very nice time in Tofo, regardless.

10/10 – Uitstekend

Hana

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Výborná lokalita
3 nachten verbleven in december 2019
Reactie van Hotel Tofo Mar team op 6 feb 2020
Thank you so much for taking the time to rate us. It was lovely having you around!

10/10 – Uitstekend

Neil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal beach front boutique hotel
Great location to experience all Tofo has to offer. Stumbled across the hotel by chance. The hotel is beachfront and the warm Indian Ocean (we went in Dec) more than made up for no pool. The hotel offered complimentary umbrellas and beach chairs for the beach.
5 nachten verbleven in december 2019
Reactie van Hotel Tofo Mar team op 2 jan 2020
Dear Neil, Thank you so much for your kind feedback. It was lovely having you around! Hope to see you again sometime in the future!

8/10 – Goed

Lerato

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Amazing
Can you please try to renovate the hotel. I liked the sea view and the stuff was amazing
4 nachten verbleven in december 2019
Reactie van Hotel Tofo Mar Team op 17 dec 2019
Dear Learto, Thank you so much for taking the time to write a review about our hotel. We will take note of your observation. It was lovely having you around. Hope to see you sometime again! Warm regards from Mozambique!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
3 nachten verbleven in november 2019
Reactie van Hotel Tofo Mar Team op 17 dec 2019
Dear Guest, Thank you so much to take the time to rate us! Hope seeing you again sometime in the future and meet your expectations. All the best, warm regards from Mozambique!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Comfortable stay at Tofo Mar hotel but not quite as expected. Pictures suggest a very polished hotel but in reality it is a little tatty. We had booked an executive suite and were given thr wrong room. There seemed ro be some confusion with the staff about which was the executive room and whether or not we had actually booked this room. We eventually were moved to the correct room and received an apology the following morning (assuming this was the manager who was very helpful throughout our stay). Breakfast is ok but service is very slow. Location is very central and convenient for restaurants, diving etc. If you have a sea view the view is very good.
4 nachten verbleven in november 2019
Reactie van Adelino Faduco op 18 nov 2019
Dear Valuable guest, Thank you for taking the time to review your stay with us. We are very sorry your experience didn’t match your expectations. We have this hotel for long years now and it has always been our top priority to provide highest level of hospitality to the guests who stay with us and, it is very sad to read that we failed this time. Please be ensured that this type of situation will never happen again. I hope you can forgive this inconvenience and not let it stop you from staying with us in the future. Sincerely

10/10 – Uitstekend

Maria Carmen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place.
Beautiful hotel, gerat location, kind and helpful staff.
4 nachten verbleven in september 2019
Reactie van Hotel Tofo Mar team op 20 okt 2019
Thank you so much for your kind words! It was a pleasure having you around. Hope to see you again sometime! Warm regards from Mozambique!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019
Reactie van Hotel Tofo Mar Team op 30 sep 2019
Thank you so much for taking the time to rate us! We are so glad you enjoyed staying at Hotel Tofo Mar. Hope to see you again sometime. Warm regards from Mozambique!