Exterieur
Beschikbaarheid controleren

Beoordelingen van Hyatt Regency Thrissur

4.5 out of 5
Hyatt Regency Thrissur
Civil Lines Road, Thrissur, Kerala

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 20 van 26 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 26 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 26 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 26 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 26 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Shaji, Huntingtown

Reisde met familie en kleine kinderen
Positief: Netheid
Not enough time to evaluate, had to check out early due to celebrity event.
1 nacht verbleven in mei 2024
Reactie van Front Office op 3 mei 2024
Dear Mr. Shaji,Thanking you for taking out time and sharing your valuable feedback.Regards,Smriti MohandasAsst. Front Office Manager

10/10 – Uitstekend

Santhosh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

SHANKAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good overall. service and property are good.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

RAJ

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyatt
My stay at Hyatt Thrissur was excellent. Very good service and friendly staff. They were courteous and very responsive. The staff even packed my lunch prep for my onward journey.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Marydas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had some difficulty at the check-in, mainly due to the fact that we forgot to carry any identity documents...
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sunit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Huzefa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Due to last minute changes my travel plan was cancelled. Regrettably, my request for a refund or voucher was not fulfilled. I believe that in situations where customers face unexpected changes in plans, a certain degree of understanding and leniency can go a long way in fostering customer loyalty. While I maintain a positive opinion of the hotel itself, I couldn't help but feel a bit disappointed by the lack of flexibility in addressing my unique situation. It's not just about the monetary aspect; it's about recognizing and valuing loyal customers who, under different circumstances, would have gladly returned for another pleasant stay. I understand the challenges businesses face in maintaining policies, but I believe exceptional circumstances call for exceptional measures. A gesture of goodwill, such as a voucher for a future stay, would have left a lasting positive impression and reinforced my loyalty to both the hotel and the booking platform.
1 nacht verbleven in november 2023

8/10 – Goed

Ram

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wouldn’t say it’s a Five star property. Service is exceptional and staff are very attentive. No Bar at the property is a big negative.
6 nachten verbleven in november 2023

10/10 – Uitstekend

Dev

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent front desk service by Parvathy. She was very helpful and responsive. The property is clean, and everything works in the rooms. A very fine property with some excellent buffet options in the restaurant. Will be back!
1 nacht verbleven in september 2023

8/10 – Goed

Shivkumar

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The best hotel in the area
1 nacht verbleven in september 2023

10/10 – Uitstekend

Akshay

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended hotel
I had a very comfortable stay at the Hyatt Regency in Thrissur. The staff were very friendly and courteous to my entire family. They also accommodate early check in requests for both rooms I had booked. They arranged for a hotel car for us as well as we had to travel long distances within Kerala. The only minor issue we faced was that the hotel car did not have the Fast Tag balance to cross toll gates on the national highway and this caused a slight delay as we tried to get to the airport. However, the driver resolved the issue swiftly. Would highly recommend this hotel.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Sharad

1 nacht verbleven in augustus 2023

8/10 – Goed

Leena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suggestions: Keep extra toilet paper and towels in bathroom. Room was switched - phone was not working.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Devony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

10/10 – Uitstekend

SUWATHI

3 nachten verbleven in april 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

10/10 – Uitstekend

SHANKAR

1 nacht verbleven in april 2022
Reactie van Reservations op 28 apr 2022
Dear Sir, Greetings From Hyatt Regency Thrissur! Thank you for your feedback, looking forward to you next visit. Kindly do let us know for any assistance. With Regards, Team Hyatt Regency Thrissur

10/10 – Uitstekend

Vincent, SOUTH SAN FRNACISCO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and beautiful
1 nacht verbleven in januari 2022
Reactie van Regards, Anish Kuttan General Manager op 21 jan 2022
Dear Vincent, We are grateful that you took the time to write to us and share your experiences. We take pride in giving world-class service to every customer and we are overjoyed to receive your positive comments. See you again, stay safe.

2/10 – Ontzettend slecht

Swapna

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Regards, Anish Kuttan General Manager op 19 jan 2022
Dear Swapna, Thank you very much for taking the time out for survey. Your feedback remains the most important tool for us to measure our services and I always find it helpful when I hear back. Thank You once again for your valuable time. Assuring you of our best services at all times.

10/10 – Uitstekend

Sairam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Regards, Anish Kuttan General Manager op 14 jan 2022
Dear Sairam, Thank you for taking the time to review on us. Please visit us again stay safe. Happy New Year

10/10 – Uitstekend

NEELAPPA VIJAYA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very friendly staff ,Cleaniness and service
1 nacht verbleven in november 2021
Reactie van Anish Kuttan op 10 nov 2021
Dear Neelappa, We are grateful that you took the time to write to us and share your experiences. We are overjoyed to receive your positive comments. Visit us again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service and staffs are very polite. Enjoyed the breakfast
1 nacht verbleven in maart 2021
Reactie van Regards, Animesh Barat General Manager op 5 apr 2021
Dear Guest, Thank you for taking the time to review us. Happy to know that you enjoyed your experience and breakfast too. Thank you once again for your feedback, I look forward to welcoming you back soon.

10/10 – Uitstekend

DEEPAK

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2020
Reactie van Animesh Barat op 9 okt 2020
Dear Deepak, Thank you for the perfect review and recommending our hotel. I look forward to welcoming you back soon. Regards, Animesh Barat General Manager

10/10 – Uitstekend

Ithak

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2020
Reactie van Animesh Barat op 2 jul 2020
Dear Ithak, Greetings from Hyatt Regency Thrissur Thank you so much for giving us a perfect rating. We look forward to seeing you soon again.

10/10 – Uitstekend

Surajit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Animesh Barat op 26 feb 2020
Dear Surajit, Greetings from Hyatt Regency Thrissur Thank you so much for giving us a perfect rating. We look forward to seeing you soon again.

10/10 – Uitstekend

Jayakrishnan.S, Mysore

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed with my wife at Hyatt Thrissur from 7th February 2020 to 9th February 2020. The Hotel is located close to Shobha city, Puzhakkal which is a nice and serene place. The rooms are clean and comfortable. The hotel staff is cordial and welcoming. Food is awesome with a lot of varieties especially Kerala cuisine and continental. The restaurant staff needs a special mention for their hospitality. Staff like Karma, Megha, Jins, Jose, Manoj, Suraj (Poolside cafe) and the gentleman and lady from the northeast (name forget) require special mention for their friendly approach and care they take for us and other guests. The overall experience was great and would prefer to visit again. Wishing the best for Hyatt and ensure that you maintain the standards.
2 nachten verbleven in februari 2020
Reactie van Animesh Barat op 26 feb 2020
Dear Mr. Jayakrishnan, Thank you for giving us a perfect rating and recommending our hotel positively. I am so glad to hear that you enjoyed your visit and overall had a nice experience with the rooms, food and beverage and the location. It is feedback like yours which keeps the team motivated and energized. I shall ensure Karma, Megha, Jicks, Jose, Manoj, Suraj, Tilamaya and Upasana receives your word of appreciation. We look forward to welcoming you soon again. Warm Regards