Hotels in de buurt van The Promenade (Cheltenham)

'Lovely hotel, pleasant staff. Good bar downstairs & lively gin & juice'

'Dreadful communication, I emailed a query 3 days prior to arrival & had no response. The night before arrival I got an email saying I hadn’t paid. I’d not received a request for payment. The payment link was still not sent and on the morning of arrival I got another email saying I’d not paid shortly followed by yet another demand. Eventually they sent the link & I got instructions for entry. I arrived and sent a message asking for a parking permit. No reply for 34 minutes by which time I’d...

'Erg mooi hotel, met zeer vriendelijk personeel. Met name het oog voor detail viel op. Diverse snacks op de kamer, Hot chocolate wanneer in een thermoskan bij terug komst na een dag in the cotswolds. Honesty bar. Een heerlijke lounge. De bedden waren zo comfortabel dat we twee keer het ontbijt gemist hebben. Enig puntje, het was wel warm op de kamer.'

'Disappointed that for what you pay and area that it’s in you don’t even get coffee in the room. Very poor '

'The hotel was lovely. Room was great, comfortable. Bit disappointed breakfast was not included in the price I paid.'

'Friendly hotel. Needs an update. But all in all not bad. '

'Prima hotel maar wat verouderd: geen lift, maar wel veel trappen, electriciteit deed t niet overal Maar ze dragen je koffers naar boven en eten in het restaurant heel lekker!'

'We were in Cheltenham, passing through from London to Liverpool, because of top restaurant Le Champignon Sauvage, a few minutes walk from the hotel. Strange atmosphere that evening because England lost from Croatia in the World Cup. Very nice hotel in a beautifully restored mansion though!'

'clean room, clean property, friendly staff, good breakfast, next to petrol station with grocery store - good location '

'Cleaning needs Some attention!'

'Een nette kamer boven een typisch Britse herberg.'

'Meer verwacht'

'Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street '

'Not clean, I ended up bringing my car vacuum inbto clean, bed was grubby looking and my camera detector kept going off.'