Hôtel près de The Brook Theater (Southampton)

« No lifts. »

« Accueil chaleureux! Excellent service au restaurant de l’hôtel par notre serveur Dan et nourriture excellente. »

« Chambres très agréables. Super coin spa ! Et petit dej très bien »

« Les tables du restaurant ne sont pas nettoyées entre les différents clients. Il faudrait aussi annoncer qu'il n'y a pas de service aux tables, il faut commander notre repas au bar. »

« J’ai tout simplement adoré »

« All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you »

« Manque d'information lors de l'arrivée à l'hôtel, car il faut appeler le numéro sur la pancarte en façade, pour connaître le code et obtenir sa clé qui donne accès à l'appartement. À par ça très bel espace bon appartement manque un peu de propreté au niveau des sanitaires. Mais très bonne impression lors de l'arrivée. »

« Clean and friendly staff. »

« Great apartment, super friendly host! »

« Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied »

« Everything was perfect except for their internet connection which was very poor »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Super séjour!! Merci beaucoup »

« Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful »

« Very dirty place, room and sheets stank of unwashed bodies. »

« Shower was dirty. A tv would have been good »

« Everything »

« Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . »

« Room dirty, and disgusting. We had to clean it when we moved in »

« First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...