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Beoordelingen van Iberostar Grand Salomé - Adults Only

5 out of 5
Iberostar Grand Salomé - Adults Only
Calle Londres 15, Adeje, Tenerife

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 10 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 19 beoordelingen" "

9,8/10

Netheid

9,0/10

Personeel en service

10/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth the extra money - too many small issues
great spot and Salombe adults only as part of much larger Anthelia hotel is the concept. On the plus side the staff were exceptionally attentive. However we reported our TV not working effectively (poor signal making it unwatchable). It was alledgedly fixed but the fault was still the same. We found the mattress to be exceptionally firm. We passed feedback and they then fitted a mattress cushion which did then make it acceptable. However it was only by chance we passed feedback. It would have been nice if it was offered as an option upon check in. Interestingly my father stayed here 10 days before and had similar issues with their TV We had an issue with the massage not being the one we selected and then there was a debate needed to overcome the flipant reason for this being given It was nice but at close to £600 p/n B & B it did not feel it was worth it. For example there were no daily delivery of fruit in our room that we have experienced in similar priced hotels Overal it was OK but as my headline suggests I did not feel it was worth the money in an area where there is alot of choice. However thanks to the staff as mentioned earlier
4 nachten verbleven in februari 2023

10/10 – Uitstekend

Matti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great "small" hotel feeling
Great small hotel inside big hotel. Relax and upscale hotel. Definitely worth of money, but lot to improve on food & beverage sector - not in line with hotel standard.
7 nachten verbleven in november 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Wouldn't stay again - try Abama or Bahia Del Duque
The Grand Salome is a section of the Iberostar Anthelia. You arrive and have to checkin through Anthelia. On arrival there was no-one to take suitcases and valet the car and we waited half an hour to checkin (the checkin area was chaos). We also didn't get the room we had requested. Not what you expect when paying 500+ euros per night. It has a separate breakfast section serving a la carte (Mirador) although we didnt use this as we were allocated a 7.30 am breakfast slot. The lunchtime bar/restaurant is very good. In the evening all the restaurants we used were Anthelia (nothing open in Salome) Restaurants, staff, room and Grand Salome pool area were very good but the hotel made a very bad first impression. We wouldn't stay here again. When paying this sort of money I would revert back to the Abama or Bahia del Duque, where we have stayed previously.
8 nachten verbleven in december 2020

6/10 – Redelijk

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parkplätze sind stark beschränkt. Wir hatten oft keinen und uns wurde gesagt wir können das Auto auf einem Kiesplatz abstellen. Zu Fuss sind es 15min...! Ob es dort wirklich erlaubt wäre wissen wir nicht. Ein Absolutes NO GO für ein 5 Sterne Haus!
9 nachten verbleven in augustus 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L’amabilité et la disponibilité de tout le staf, la propreté et le calme de l’hôtel
7 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing 5 star adult only hotel within an amazing 5 star hotel. Perfectly situated with a few minutes walk of superb classy bars and restaurants. Must surely be the best of all the hotels in Costa Adeje. Spotlessly clean, very well maintained, great room facilities, best breakfast choice and Salome guests can have a la carte breakfast and or buffet too. Our only grumble was the big outdoor hottub sprang a leak and was out of service for 4 days and the service from the butlers was hit and miss. Otherwise one of the best holidays ever.
7 nachten verbleven in december 2018

10/10 – Uitstekend

Gunnar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Just the perfect place for total relaxation
4 nachten verbleven in juli 2017

10/10 – Uitstekend

M & C, Brighton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We would recommend this hotel without reservation
The staff can't do enough for you. The hotel is a small boutique inside a larger 5 star hotel that is family friendly. Food is great at the Portofino Restaurant in particular. The only observation we would make is that the wine list is limited and not very descriptive. If you want to have a relaxing break and be pampered to excess come here.

6/10 – Redelijk

mark, England

Positief: Staat van de accommodatie en faciliteiten
Pretends to be a 5* hotel
Inconsistent service, sometimes very good sometimes utterly poor

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous stay
Everything we could wish for. The hotel was perfect and we felt totally pampered.

10/10 – Uitstekend

Fran, Scotland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel. Every aspect is first class.
Our second visit to this hotel and we are already booked to go back at New Year. From the minute you arrive you are made to feel very special. Nothing is too much trouble for the staff at Salome. They do everything in their power to make your stay as comfortable and enjoyable as possible. Food at hotel is plentiful and very good. New addition this year was Sea and Soul restaurant which was amazing. Beds in the rooms are extremely comfortable and they now offer a pillow menu which is a great idea. The pool bar at Salome is extremely popular at lunchtimes offering a varied menu of good quality snacks and meals. Special mention to Richard who works in the pool bar he gives an excellent service to guests and was sorely missed on his days off.

10/10 – Uitstekend

Poula, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Adult only luxury
Super stay with very attentive staff. Only slight criticism is the music in the bar upstairs is very similar and not very good.....but then we went elsewhere in the hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent adult only hotel.
This hotel is excellent, for accommodation, food and location next to the beach and close to shopping centre. All the staff are fantastic, could not fault it in any way. Will be going here again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

jake, Doncaster

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heavan
We had a great time at Iberostar Grand Salome, everything about it was top class. A great way to spend quality time with a loved one. Would we go again yes without a shadow of doubt. Loved the Cava through out the day and afternoon coffee and cakes. The sun loungers were the best ever so comfortable.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent relaxing quiet hotel
Very relaxing holiday due to the fact that the staff, food, drink and accommodation was excellent. There was nothing to worry about as all so positive.

10/10 – Uitstekend

Hermann, Forchtenberg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Traumurlaub
Traumhotel; Traumservice; es hat alles 100% ig gestimmt

6/10 – Redelijk

John, London

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Highlights and Lowlights
Staff were attentive and responsive. But : - Don't eat the breakfast patisseries / bread, the birds are likely to have had their fill before you. - Mattress not very comfortable. - 'Activities' reception manned by only one person so be prepared to wait a long time or try again later if an option. - If you hire a car, be prepared to get lost trying to find way back to hotel

8/10 – Goed

Юрий, Москва

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Iberostar Grand Hotel Salome
1. Не все работники отеля стремятся понять не очень хороший английский, а русскоговорящий работник отеля один. 2. Не высокий уровень обслуживания официанткой на завтраке на летней веранде. Это не способствуюет формированию хорошего утреннего настроения. 3. Информация на русском языке в отеле отсутствюет, хотя русскоязычных отдыхающих много. 5. Прилегающий к отелю пляж (муниципальный) - откровенно грязный. Был не приятно удивлен. 6. Во всем остальном вполне прилично.