Dear Evert, thank you for sharing your feedback with us on Expedia. We are delighted you enjoyed our hotel and our services,as the reception and the restaurant, the bar and beach. I look forward to welcoming you back for your next stay. Best Regards Giovanni Nastasi GENERAL MANAGER

Geachte mevrouw /mijnheer, Hartelijk dank voor uw bezoek aan ons hotel en voor het delen van uw recensie. We zijn blij om te horen dat u een positieve ervaring hebt gehad en kijken uit naar uw volgende bezoek! Met vriendelijke groeten, Giovanni Nastasi GENERAL MANAGER

Dear Emily,Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you had a dreamy stay at our hotel and that the beauty of the location, right on the beach, provided the tranquility you were seeking.Our staff is truly dedicated to creating a welcoming and memorable experience for every guest, and we're thrilled to know they contributed positively to your visit. We make it our mission to ensure that from the moment you walk through our doors, you feel valued and cared for.We also appreciate your kind words regarding the culinary offerings. Our chefs take great pride in preparing dishes that not only tantalize the taste buds but also reflect the high-quality ingredients and culinary traditions of our locale. We understand that pricing can be a concern, and we strive to balance that with delivering exceptional dining experiences that justify the value.It's wonderful to hear you describe your stay as 'just a dream'. It is feedback like yours that inspires us to continue striving for excellence in everything we do. Thank you once again for choosing us for your getaway, and we hope to welcome you back soon for another serene escape by the beach.Warmest regards,Giovanni Nastasi General Manager

Good Afternoon from Villa Sant'Andrea,We are pleased to read your comment regards your stay with us. We found our prices alligned with all the 5 stars hotel in Taormina and we appreciate all kinds of constructive feedback as it allows us to review our standards and further improve our hotel experience. I look forward to welcoming you back for your next stay. Best RegardsGiovanni NastasiGeneral Manager

Dear Sahar,Thank you for your review on Expedia.We are delighted our staff has been accomodating and welcominig, that you enjoyed our restaurant and our Chefs made everything special for you. We can't wait to welcome you back in Taormina MareBest RegardsGiovanni NastasiGeneral Manager

Dear Ozge,thank you for rating us on Hotels.comGiovanni NastasiGeneral Manager

Dear Aravindan, Thank you so much for taking the time to leave such a nice review on your recent stay at Villa Sant’Andrea. We are delighted you enjoyed your time with us and our team made you feel welcome. We are very pleased you'd like to revisit and look forward to seeing you again soon. Best regards Giovanni Nastasi General Manager

Dear Edward, thank you for taking the time to write your review on Expedia. We are delighted you enjoyed our hotel and our five stars service. Looking Foward to welcome you back at Taormina Mare Best Regards Giovanni Nastasi General Manager

Dear Wendy, thank you for rating us on Hotels.com Wish to welcome you soon in Villa Sant'Andrea Best Regards Giovanni Nastasi General Manager

Gentile Sig. Francesco, La ringraziamo per il tempo dedicatoci a scrivere la sua recensione su Expedia Sappiamo quanto sia importante accogliere le osservazioni costruttive dei nostri ospiti, dalla quali traiamo ogni giorno ulteriori spunti per migliorare, le rinnoviamo pertanto i ringraziamenti per i suoi commenti. Le porgo i miei personali saluti Giovanni Nastasi General Manager

Dear Guest, Thank you for reviewing your last stay at the Belmond Villa Sant'Andrea. It is a pleasure to read that you were satisfied with the service provided by the team members. On the other side, I am sorry to learn that you were disappointed with the food. Your precious feedback has been addressed to the relevant department. We hope to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for taking the time to share your feedback on your last visit at the Belmond Villa Sant’Andrea. I am delighted to read that you enjoyed our hotel and that the service was “excellent”. I will ensure your kind comments are shared with all the team members. We work hard to create unforgettable memories, trying to make our guest feel at home away from home, taking care of every detail with a high-level and friendly approach and I am very sorry that you were not able to accommodate yourself in the front row sun beds. However, kindly note that our beach is open from 9 am and is available on a “first come first served” basis, meaning that it is not possible to reserve any place in advance. However, please be assured that it will be my priority to investigate and make sure that such situation will not re-occur again. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for taking the time to share your lovely review on your last stay at the Belmond Villa Sant'Andrea. It is a pleasure to learn that your experience was brilliant. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Naoki, Thank you for choosing to stay at Belmond Villa Sant’Andrea and for reviewing your stay with us. I am glad to learn that your experience with us was amazing where the quality of food, the unique location and service provided by the team members met your expectations. The team and I really look forward to welcoming you again in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for taking the time to share this lovely review on your last stay at the Belmond Villa Sant'Andrea. I am pleased to learn that your recent visit with us was perfect. We look forward to welcoming you here in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear guest, thank you for sharing a review on Belmond Villa Sant'Andrea. We are sorry to see this low score and if you would like to discuss it in a more detailed manner, please be so kind to provide a suitable time/date and a telephone number where we can reach you. Looking forward to hearing from you, I send my best regards. Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for sharing with us your precious feedback on your recent stay with us. I am glad to learn that the service, the food and our unique location met your expectations. We very much look forward to welcoming you back in the nearest future for another excellent experience. Best regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, we are thankful for your positive rating on Belmond Villa Sant'Andrea. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, we are thankful for your positive rating on Belmond Villa Sant'Andrea. We look forward to welcoming you back very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Rosanna, Thank you for taking the time to share your stay at the Belmond Villa Sant'Andrea. I am pleased to read that your time with us was enjoyable and that the beach, the breakfast and the team members made your anniversary a memorable one. We look forward to welcoming you back in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Clare, Thank you for sharing your lovely review. I am glad to learn that you had a beautiful experience with us. We look forward to welcoming you back in the nearest future. Kind regards, Giovanni Nastasi General Manager

Dear Guest, Thank you for taking the time to share your positive feedback on your last stay at the Belmond Villa Sant’Andrea. I was absolutely delighted to read that you enjoyed all aspects of your time here especially the unique location, the food and the room that made your experience a most memorable one. Your note about the service has been highlighted to the relevant head of department for evaluation. We look forward to welcoming you back here in the nearest future. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for sharing a review of your recent stay at the Belmond Villa Sant’Andrea. We strive to deliver the best possible experience for our guests upon their stay, so I am sorry to learn that you were disappointed about the beach experience. However, it is my priority to assure you that our beach members do daily water sea cleaning as we take care about the cleanliness of our unique bay. Please be assured that your kind note has been shared as we take all our guest feedback to be of utmost importance. We hope you will give us another chance to welcome back here and to restore your faith in us. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Laurent, Thank you for taking the time to share your feedback following your most recent stay at the Belmond Villa Sant’Andrea. I am glad to learn that you appreciated the professional and helpful service provided by our team members. However, I am sorry to read your disappointment about the sea and beach. Please be assured that what you mentioned is an unusual situation that our beach team strive to face when it happens doing daily cleaning procedures in order to maintain the sea clear and crystalline. I do hope that we can have another opportunity to host again as I know that we can provide a much better experience from the time that you walk into the hotel until your departure. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for rating your stay at the Belmond Villa Sant'Andrea. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for staying at the Belmond Villa Sant'Andrea and for sharing a review of your recent stay with us. I am pleased to read that you had an amazing week with us and that you confirmed to come back. We look forward to hosting you very soon for another enjoyable time. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for sharing with us your feedback following your most recent stay at the Belmond Villa Sant’Andrea. I am pleased to read that your experience was overall positive where our “amazing” location along with the team members met your expectations. On the other hand, I am sorry to find out that the you were not entirely satisfied with the service especially with the beach one that you considered to be slow. I have passed on your feedback to the relevant department to follow up and for evaluation. I do hope we will have the pleasure to welcoming you back in the not too distant future. Kind regards, Giovanni Nastasi GENERAL MANAGER

Dear Guest, Thank you for taking the time to share a review about your last stay at the Belmond Villa Sant’Andrea. I am pleased to read that your experience with us was overall positive. Your note about food and drinks prices is of great value to us and it will be taken into serious consideration for future improvements. However, kindly note that they are in line with most luxury venues around the world. We look forward to welcoming you back very soon. Best Regards, Giovanni Nastasi GENERAL MANAGER

Dear Wotif, Thank you for reviewing your stay at the Belmond Villa Sant'Andrea. I am pleased to read that your stay was overall positive and that the team members delivered an excellent service. We look forward to welcoming you back here very soon. Kind regards, Giovanni Nastasi GENERAL MANAGER