Vind je ideale hotel in Tân Yên

'Total lack of politeness and helpfullness of staff. Nobody exceptmanager speaks english or tries to understand you. Upon checking they downgraded us to a cheaper forest room. We were not allowed to eat in 2 restaurants because we were white, they explicitely said. Food was below avarage and with loud movie Annie on background. Infested with mosqitos. Lake pool is just the dirty lake. Were not able to even get water in our room after trying for 1 hour because of lack of english and willingness to...

'Khu này mới và sạch sẽ, nhiều cây xanh, đầy đủ tiện ích, có bể bơi bể bơi. Nhân viên thân thiện, nhiệt tình và thủ tục check-in nhanh chóng. Phòng rộng rãi, thoáng, có view đẹp. Khuôn viên xung quanh có nhiều cây thông, lên ảnh rất đẹp Tổng thể, rất hài lòng và sẽ quay lại trong những lần tới.'

'I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and...

'As no known hotel chains can be found at Hanoi airport, which we needed for an early morning flight, we decided in favour of the Family Transit Hotel. As it's rated 2.5 stars we knew we shouldn't expect (and didn't want) anything fancy, but seen the reviews we did expect something which should make this hotel outstanding for its 2.5 stars. Despite the nice guy at the lobby, we didn't notice it: matrasses were so hard, best described as sleeping on wooden shelves (and trust me, we love a firm...

'Bij aankomst bleek dat de receptie gesloten was, hoewel er vermeld was dat deze 24/24 7/7 open was. Bij het navragen in de buurt, konden ze ons niet verder helpen. Uiteindelijk bleek er iemand te slapen aan de receptie en heeft deze man ons binnen gelaten. We hadden vooraf een kamer besteld en betaald, maar de man in kwestie moest eerst checken welke kamers er beschikbaar waren. We mochten tussen 2 kamers kiezen, maar beide kamers hadden een lagere kwaliteit dan diegene waarvoor we betaald...

'Arrived to find out my stay was not possible due to essential works taking place. I was upset as I desperately needed some sleep after a long journey. In all fairness the owner found me alternative accommodation close by at no additional cost to myself.'

'新しいので部屋はとても綺麗。アメニティもひと通り整っている。 ファミリールームでキングサイズ2台に4人宿泊。大人2人寝ても充分なベッドの広さ。 シャワーは仕切りや湯船がないので、洗面トイレに水が飛び散る。 （ハノイに比べたら、近くにあまり飲食店がない。売店も小さいのが数店舗あるが価格表記がなく、観光客価格と住民価格を使い分けている感じ。） 飛行機を乗るための繋ぎとして宿泊するには便利なホテル。空港からGRABで5分〜10分。早朝でもすぐにつかまるし問題なく移動可能。'

'Very good for the price'

'I am already visiting the second hotel, and I really like it.'

'See you again'

'Staff was super helpful and friendly and super convenient close by the aurport'

'空港近くで24時間デスク対応可能で、 便利でした。'