Lobby

Beoordelingen van La Quinta Inn & Suites by Wyndham Tacoma - Seattle

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 419 van 1039 beoordelingen" "
Gastenscore: 8 - Goed. 290 van 1039 beoordelingen" "
Gastenscore: 6 - Redelijk. 173 van 1039 beoordelingen" "
Gastenscore: 4 - Matig. 83 van 1039 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 1039 beoordelingen" "

8,0/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean hotel
1 nacht verbleven in juli 2023
Reactie van Assistant General Manager op 31 jul 2023
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at La Quinta Inn & Suites Tacoma-Seattle.

10/10 – Uitstekend

Michael

Positief: Staat van de accommodatie en faciliteiten
Very clean room. Staff was friendly. We didn’t arrive until 9pm.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff-everyone-was GREAT.Helpful and friendly.Outstanding.Clean property and room.Thanks to everyone.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean and well maintained.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Rossana

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I did not like about the bed sheet and pillow cases looked dirty or not changed when we get to the room but I like the response from the front desk, she gave us a new room right away
1 nacht verbleven in mei 2024

6/10 – Redelijk

valerie

Breakfast not good
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Juarez

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is next to Interatate 5, which does not help that the ramp to get to I-5 you have cars revving their engines to get to speed. This causing some pretty loud noise outside.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ericka

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very kind a helpful. Rooms were clean and smelled fresh. The area directly around it is a bit industrial with some unhoused folks but safe during day to walk to Tacoma Dome.
1 nacht verbleven in mei 2024

6/10 – Redelijk

preston

Positief: Netheid, staat van de accommodatie en faciliteiten
Convenient to where we were going but neighborhood a little sketchy
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Becca

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. There was what looked like blood on the walls in the room. Transients on property, possibly staying at the hotel. The area is terrible and unsafe. Restaurant subpar.
1 nacht verbleven in mei 2024

6/10 – Redelijk

STEPHANIE

.
1 nacht verbleven in april 2024

8/10 – Goed

megan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
enjoyed our stay - were a bit disappointed the pool wasn't open yet - the hot tub was one of the reasons we booked this location
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Yana

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The customer service here was terrible. I came in late, went to bed about 2 am, in the morning, I got a text saying “thank you for staying, please use this link to pick your check out time” 11am was the latest option, but there was a “late checkout option @ 1pm for an extra $25” and a “very late checkout option at 3pm for an extra $55”. I chose the 1 pm option to get some more rest, as I had gotten up for breakfast and wanted a couple more hours of sleep. I call the front desk to confirm about 10:45, and they tell me that is not an option and I need to check out by 11 for free, or at 12 for 25$. I go to the front desk to show them, the text I received from them, and those were options THEY offered. Why did they advertise that on their app when choosing checkout times, if it wasn’t an option. False advertising. The manager allows it, says I can stay til 1. I go back to my room and the housekeeper comes in and throws a fit that I’m not checked out. I try to explain to her the manager allowed it, but she goes on for 10 minutes about how that’s not ok. I was frustrated, tired and really stressed out at this point and just left then. This whole stay was stressful and I didn’t get the relaxing stay that I came for. The manager just apologized. I believe her name was Dorothy. I am Never staying at any Wyndham hotel again. Rude and disrespectful service. Don’t advertise and offer on your app what you can’t provide. Ridiculous. Debra the night shift front desk girl was amazing though.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Cristal

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff were very rude
1 nacht verbleven in april 2024

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a clean, quiet and comfortable hotel
1 nacht verbleven in april 2024

8/10 – Goed

Becca

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While we did not use it, the pool looked very inviting and was good sized and they had a continental breakfast.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sonia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

VERA

2 nachten verbleven in april 2024

10/10 – Uitstekend

Oleg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Omar

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Poor or even worse customer service at front desk
1 nacht verbleven in april 2024

6/10 – Redelijk

Megan

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Overall not worth the cost.
1 nacht verbleven in april 2024

8/10 – Goed

Inna Sofia

2 nachten verbleven in april 2024

10/10 – Uitstekend

CRYSTAL

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall, I would definitely stay here again if returning to an event at the Tacoma Dome. In warmer weather you can walk from the hotel, although the staff do NOT recommend it. There is not a complete sidewalk the whole way there, and there were a couple homeless camp set ups along the path. (It took about 18 mins each way, but we saved $30 in event parking, and about 1.5 hours easily by not driving.) There were several other people walking too, so we had no issues. Make sure to wear comfortable shoes, and they may get dirty, fyi. The hotel staff were all great, food in the restaurant was good and the room was better than expected for an older hotel. However, there was definitely hallway noise (even being on the top floor towards the end), and the main door to the room didn't shut/seal completely, so there was light around each side of the door that shined through all night. I also noticed pilling on the sheets which I found odd, and although the mattress was decent, the pillows were not the greatest so I would take my own if I ever go back. All in all I would recommend, especially if going to an event at Tacoma Dome, as its one of the closest hotels to the venue, and all staff we encountered were great.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kindra

Reisde met partner
Positief: Netheid, personeel en service
Great location close to Tacoma Dome, room was clean and staff was friendly. The surrounding area is not the safest or cleanest, but they did have security in the parking lot so that definitely helped.
1 nacht verbleven in april 2024

4/10 – Matig

Juan

Breakfast very poor, i would prefer at least a little sausage or small piece of bacon.
1 nacht verbleven in april 2024

4/10 – Matig

Chris

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Lacking usual amenities, inconvenient entry, ugly surroundings.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Hydie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was clean and nice. Big room and a very comfortable bed. The downside was the noise from the highway.
2 nachten verbleven in april 2024

4/10 – Matig

Shyleah

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have pictures of dirty bedding, counters and floor. When we got here we could not check in and lady was rude about not being able to check in because I was not willing to leave my personal things in her care.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Katrina

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Anna Bonville op 18 apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 – Goed

Jubin

1 nacht verbleven in april 2024

6/10 – Redelijk

Nathan

2 nachten verbleven in april 2024
Reactie van Anna Bonville op 18 apr 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

8/10 – Goed

Arika

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Anna Bonville op 18 apr 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 – Uitstekend

Juan

2 nachten verbleven in april 2024

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy limpio la quinta inn nos hemos hospedado en todo Estados Unidos en laquinta inn muy recomendado
1 nacht verbleven in april 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 – Uitstekend

Chris

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view
1 nacht verbleven in april 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like how nice the front is and how clean the rooms are ! Definitely recommend!
1 nacht verbleven in april 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

8/10 – Goed

Zachary

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a really nice stay if youre comfortable in a more rundown area. The hotel interior is welcoming and clean. They also provide security in the parking lot. Room was clean and stocked. Only downside was two lights were out. Planning on staying again any time im down in Tacoma!
1 nacht verbleven in maart 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

8/10 – Goed

Delia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon

2/10 – Ontzettend slecht

Catherine

1 nacht verbleven in maart 2024
Reactie van Anna Bonville op 18 apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

4/10 – Matig

Amanda

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Marlene op 9 apr 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you give us another chance in the future.

2/10 – Ontzettend slecht

Quanhua

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VERY BAD EXPREAICE
1 nacht verbleven in maart 2024
Reactie van Marlene op 9 apr 2024
Thank you for taking the time to post about your recent stay with us. I want you to know thatguest comfort and safety are our utmost concerns. We are committed to making every possibleeffort to provide a secure environment with our security services which is on property. If youhave further questions please contact management directly at the hotel.

10/10 – Uitstekend

Carla J

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
None
1 nacht verbleven in maart 2024
Reactie van Marlene op 9 apr 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyablestay. Our team looks forward to providing you with exceptional service in thefuture. It’s our commitment to serve our guests to our best ability and hope toalways exceed your expectations. We’ll see you soon.

10/10 – Uitstekend

CHARITY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Anna Bonville op 18 apr 2024
Thank you for taking the time to post a review of your stay with La Quinta Tacoma. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Tacoma.

4/10 – Matig

kendal

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is unkept and falsely advertised. Outside the property is unsafe and the restaurant/bar are not open as stated. My family and I would never stay here or recommend.
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
I’m so sorry if you were misinformed about the restaurant hours. My apologies the hotel did not meet your standards, your feedback is very important to us to improve our hotel.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it here! We will definitely be back!
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Thank you so much for the five star review. Your feedback is so important and I’ll share with the staff that you had a great experience. We hope to see you again soon.

2/10 – Ontzettend slecht

JAMILETH

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
I’m so sorry you didn’t have a great experience at our hotel. Your feedback is important that will give us an opportunity to make improvements. We hope to see you again in the future.

8/10 – Goed

Tracy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and Edgar to serve.
3 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
It’s always fantastic to hear that the staff was extremely accommodating. We hope to see you again in the future safe and happy travels.

8/10 – Goed

Anna

Reisde met partner
Positief: Netheid, personeel en service
We stayed for just 1 night, but it was only a 9 minute walk to The Valley, where we went for local, live music. And there are a number of places to eat just a short drive away (5 min). Not to mention very close to the Tacoma Dome.
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
I’m so happy that you had an amazing experience. We look forward to seeing you again in the future and thank you so much for your feedback.