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Beoordelingen van The Highworth Hotel

3.5 out of 5
The Highworth Hotel
1 Westrop, Highworth, Swindon, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 69 van 137 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 137 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 137 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 137 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 137 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 stars
2 nachten verbleven in februari 2024

8/10 – Goed

sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great welcome and service. Nice hotel.
We booked this last minute as a dog friendly hotel to meet friends. We were given a very warm welcome and staff were very hospitable and helpful throughout our visit. We stayed in Highgrove room which was a very good size and very clean. It was genuinely clean rather than chemically clean which you often find in dog friendly rooms. The food was very nice but the choice was restricted compared to the online menu.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Peter R

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfectly location for the main town attractions with excellent service and staff.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Mark

1 nacht verbleven in september 2023

10/10 – Uitstekend

Shuzhan

1 nacht verbleven in augustus 2023

8/10 – Goed

Philip

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

K

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place.
Nice place, lovely friendly staff, room was clean and modern, food was excellent, lovely sun trap beer garden out the back, we only had a one night stay as we were passing through but I'd happily stay there again.
1 nacht verbleven in juli 2023

8/10 – Goed

Patricia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All the staff were lovely. Friendly and helpful, nothing appeared to be too much trouble. The room itself was pleasant but far too hot and the fan was not adequate.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Samantha

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Bradley

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023

6/10 – Redelijk

Christine

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Roslyn

Positief: Netheid, personeel en service
Excellent service. Food amazing The service and friendliness of all the staff from the owners to the housekeeping was first class. I recommend wholeheartedly 😃
4 nachten verbleven in februari 2023

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
really good - only downside was no food on Monday and Tuesdays but an excellent Indian restaurant literally across the road
1 nacht verbleven in januari 2023

8/10 – Goed

Gareth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would Come Back
Pros: On site Parking, Wi-fi, Quality Room - Bed and Bathroom, Well cleaned, good central location in Highworth. Night key if returning to room late. Good Customer Service from Hotel Management. Pleasant bar staff. Nice ambience in the evening. Niggles: TV freeview service in room with usual cable service options (Netflix, Amazon Prime etc) with sign in. No room booklet/instructions to explain how to access these services or whether they were paid for services. 30 min timer on extractor fan each time I used bathroom (I timed it). Breakfast. Pleasant but my non full English breakfast option looked sparce on the plate in comparison to the full breakfast option. Could do with beefing up. If Hotel hosting event rear carpark gets full and there is not convenient parking options nearby (offsite). Nearly couldn't park one night of my stay arriving 8.30pm.
1 nacht verbleven in december 2022

6/10 – Redelijk

Thomas

1 nacht verbleven in november 2022

8/10 – Goed

Gerald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is an old Hotel and has such old staircases. Although situated on a busy road junction is very quiet inside. The evening dinner was excellent taken from a good menu
2 nachten verbleven in september 2022

8/10 – Goed

Derek

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall good stay, bad service at breakfast
Beautiful hotel and amazing room! Nice and clean. Breakfast, got a coffee after 5 minutes of waking, had to wait another 20 minutes for the waiter to take my order. I had to leave as I had a meeting so missed breakfast. Only 5 guests in the breakfast room! Chef could of helped out, but said it was down to the water! No team spirit and poor customer service.
1 nacht verbleven in september 2022

8/10 – Goed

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Mark op 23 jun 2022
Thank you, we are very happy you enjoyed your stay.

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely big and comfortable bed
1 nacht verbleven in mei 2022
Reactie van Mark op 23 jun 2022
Thank you, so happy you enjoyed your stay.

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, old style building with up to date decor and comfort. From checkin to checkout the staff were prompt, efficient and couldn't be more welcoming.
1 nacht verbleven in mei 2022
Reactie van Mark op 28 jun 2022
Thank you Neil for your kind review. We are happy you enjoyed your stay. Look forward to welcoming you back again. Kind regards Mark

4/10 – Matig

Joy

Positief: Netheid
Go elsewhere
The first night we were the only guests. The room was to warm. No sleeping in due to the nise from the street. Breakfast was suppose to be from 8-10 but, no show. The town is dead.
2 nachten verbleven in mei 2022
Reactie van Mark op 11 mei 2022
Hi Joy, Thank you for taking the time to leave your review even though it is slightly disappointing. You were not the only guests staying on your first evening but you were the only guest for breakfast the next morning. You requested breakfast in your room which is not something we usually offer however we try our best to make guests happy so we agreed. You had asked for breakfast at 8:30am but when I arrived just before 8am you had already left and a note to say you had gone to bath. You spoke a few times that day with my colleague and mentioned the following morning you would be leaving early as were driving to Scotland so would not require breakfast that morning either. We do show up.. Sorry the room was warm, there are fans in all of our bedrooms. I hope you enjoy the rest of your trip. Kind regards Mark

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022

8/10 – Goed

Gordon

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Hard hotel to find with car park thru a arch at the rear of property, do not service lunch nor drinks on a Monday or Tuesday. Room spacious and clean walls very thin and could clearly hear lady next door on the phone all evening, good night sleep.
1 nacht verbleven in februari 2022

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice enough
Hotel is small and clean and staff are really helpful. If you do have a larger car be warned, very narrow access to carpark!
1 nacht verbleven in februari 2022

6/10 – Redelijk

Bruce

Zakenreiziger
Positief: Netheid, comfort kamer
Expensive
Very expensive for the advertised "boutique" experience. Yes there was discounts to be had against the bar and restaurant bill, but the bar is not open on Mondays and Tuesdays!
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Kieran

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nicest hotel I've stayed at.
Probably the nicest hotel I've stayed at. The room was extremely clean, as was the bathroom and the bed was very very comfortable. I arrived on a Sunday and had the chance to try their amazing roast dinner which I'd definitely recommend. Accessing the parking may be a tad tricky if you own a 4x4 or SUV due to the narrow archway but the average saloon or hatchback should be fine. Only recommendation I could offer for next time would be to have a hairdryer in the room, although I'm sure that would have been sorted quickly if I'd asked the staff. Look forward to visiting again when not on business!
3 nachten verbleven in januari 2022

10/10 – Uitstekend

Philip

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very friendly welcome, great service and comfortable beds.
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Kate

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wedding night .
Overall, I can't really comment as I didn't stay there . I booked this room for my son and his new bride as it was near to the wedding reception so they didn't have to organise transport home . From their feedback, the room was excellent for the location. The room was clean and very tidy and a joy to stay in , hence the score's .
1 nacht verbleven in oktober 2021

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Chris

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel
What a lovely hotel great mix of old school hotel cozy clean real quality place
1 nacht verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
I love this place. Rooms are so comfortable. We had a lovely dinner but the service was very slow and a bit disjointed. Think they must have lots of new and not quite fully trained staff? When this is sorted out it will be top notch.
1 nacht verbleven in juli 2021
Reactie van mark op 15 jul 2021
Thank you so much for your kind review. We are happy you enjoyed your stay. We are always working hard to make sure all our team members are up to speed, ready to offer the best service. Thank you again.

6/10 – Redelijk

DEREK

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Business trip
Average
4 nachten verbleven in mei 2021

10/10 – Uitstekend

Adrian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Very nice quaint hotel in a small town. Very nicely decorated and comfortable stay. I would stay again.
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely period property in the heart of the small town of Highworth. Spacious rooms with excellent facilities. Friendly staff. Parking is at the back of the hotel and negotiating the narrow arch/tunnel to access it is interesting!
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020

8/10 – Goed

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Charming clean hotel
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice good breakfast entrance to parking very narrow
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful staff
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Room and hotel clean and modern . Stag helpful and pleasant. Food in Restaurant and at breakfast Great. One minus this hotel doesn’t have a lift so if your room is on the top floor as ours was you must be able to climb a few flights of stairs. We were offered a change of room but stuck where we booked. But this never spoilt our night away.
1 nacht verbleven in december 2019

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highworth Hotel - November 2019
Staff were amazing, beds are comfy, food excellent, parking good. The only and i really mean only fly in the ointment was the poor Wi-Fi which if you are a business person could be a deal breaker. I would thoroughly recommend this hotel and would stay again
2 nachten verbleven in november 2019

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay
Not having a reception and carrying luggage into a busy bar wasn’t ideal after a long drive. The room was cold when I arrived with no heating on. The car park was behind the hotel and perhaps a warning of where it is and how narrow the entrance is would be helpful as I didn’t see signs arriving at night. The service at breakfast was the high point!
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff, very helpful at all times and super friendly. Rooms beautifully decorated with very comfy beds.
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place has a really good look and the rooms feel really classy, for a good price too! Will look for this place next time we’re in the area!
1 nacht verbleven in oktober 2019
Reactie van Linda op 15 okt 2019
Thats great news thank you!

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Linda op 15 okt 2019
Thank you we appreciate the 10/10!